1. Cindy Smithson
1111 Arendtsviille Rd.٠ Biglerville, PA 17307 ٠ 717-677-4328 ٠ Cindy_Smithson@comcast.net
EDUCATION
Allen School of Health Sciences Graduating, October 2014
Medical Insurance Billing and Coding: GPA 4.0 Phoenix, AZ
Allen School of Health Sciences Obtained
Medical Coding and Billing Certificate
Baltimore County Community Colleges Catonsville, MD
Graphic design 53 credits
EDUCATIONAL / PROFESSIONAL TRANSFERRABLE SKILLS
• ICD-9, ICD-10, CPT, HCPCS, Medtrak, Simchart
• Listening and developing rapport and trust
• Medical terminology
• Multi Phone Line Systems
• Public Speaking
• Incoming and outgoing mail
• Type speed 43 WPM
• 30 years of Customer Service
• Entering data in Access
• Teaching
• Working in team groups
• Anatomy & Physiology
• Simchart
LICENCES
CPC A from AAPC
WORK EXPERIENCE
Sales Associate October 2013- current
Old Navy Outlet Store Gettysburg, PA
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and
desires.

2. • Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
• Excellent Customer service.
• Helped to achieve sales goals.
• Markdowns.
• Responsible in timeliness, arrive at work early and miss no time. Product placement
• Honesty is the key in all I I do. Being honest shows you care and have the best interests at heart.
• Am persistent in doing jobs to completion, if it can be done better, strive for it.
• Top cashier for Old Navy Outlet
Uniform Outlet May 2013 – May 2014
Night Closer Gettysburg, PA
• Assisted customers with selections
• Stocked the store when needed
• Totaled days figures
• Locked the store and did the night deposit
Local Government Insurance Trust Nov. 1996 – Oct. 2006
Receptionist Columbia, MD
• Handled multi-phone lines
• Light clerical
• Data entry for 2 companies
• Greeted visitors and clients
• Designed brochures
• In coming and out going mail
• Designed newsletters
• Designed Annual Report book
AWARDS / ACHIEVEMENTS
• Topography book I made for an assignment was used as a teaching tool at my last college
• Completed training for Word, Excel and Access
• Platinum Level Honor Roll- Winter/Spring/Summer 2014
• Member of Phi Theta Kappa
• 100% attendance at Allen School Winter/Spring/Summer
• Double honored in almost all academics at Community Colleges of Baltimore
• Made the Deans list for 5 years
• Won 4 scholarships for college in MD
• Make all my goals and go above them at Old Navy
• Member of AAPC
• Employee of the month at Old Navy

3. • Completion of Medical coding and billing classes, 900 hours. 4.0 GPA and 100% attendance
REFERENCES
Jon Burrell, Emeritus Executive, Director Local Government Insurance Trust
1-804-472-9466
Kathy Bogl, Professor, Allen School of Health Sciences
248-259-3202
Terri Balzanna, Manager, Old Navy Outlet
717-337-9460