2. Communication
Communication is the transfer of
information from one person to another
person. It is a way of reaching others by
transmitting ideas, facts, thoughts, emotions,
feelings, and values. Simply put,
communication is an exchange of facts, ideas,
opinions, or emotions by two or more persons.
5. Communication Process
1. Sender – the one that delivers a message to
a recipient.
2. Encoding – process of turning thoughts into
communication. Usually done by the sender.
3. Message – refers to the information that the
sender is relaying to the receiver.
6. Communication Process
4. Channel or Medium – is the manner or method through
which a message is sent to its intended recipient.
5. Receiver – the person who is getting or receiving the
message.
6. Decoding – is the interpretation of the message. Usually
done by the receiver.
7. Feedback – In some instances, the receiver might have a
feedback or a response to the sender.This starts
7. Types of Communication
1. Intrapersonal Communication – communication
with self. One thinks and introspects.
2. Interpersonal Communication – direct, face-to-
face communication between two people.
3. Group Communication – interaction with a
number of people in order to share information,
develop ideas, make decisions, solve problems, or
for amusement.
8. Types of Communication
4. Public Communication – persuasion of audience to
hold certain attitudes, values, or beliefs, so that they
think, believe, or act in a certain way.
5. Non-Verbal Communication – includes: facial
expressions, eye contact, body language, gestures,
proximity, touch, and personal appearance.
6. Mass Communication – includes tools such as books,
internet, cinema, television, radio, newspaper, etc
9. Forms of Communication
1.Verbal Communication - is when messages are
communicated through words.
a. Oral – is a channel of communication where
message is conveyed in spoken form.
b.Written – information is exchanged in written or
printed form
10. Forms of Communication
2. Non-Verbal Communication – is communication without the
use of words. It includes:
Facial expressions;
Eyes;
Touching;
Tone of voice;
Appearance; and
Posture or gesture
11. Barriers to Communication
Miscommunication: It is a ruined form of
communication. What is to be communicated
does not get communicated and an obstructed
form of the message is transmitted.
12. Barriers to Communication
Barriers to Communication: The sum total of all the factors
that can distort or prevent communication.
1.Physical Barriers – structural obstructions both
humanmade and natural.
2.Linguistic Barriers – speaking different languages.
3. Emotional Barriers – lack of emotional awareness and
control.
4.Cultural Barriers – difference in values and beliefs.
5.Perception Barriers – mental blocks, difference in insight.
