1. ROBERT A. CARCIERI
226 Colonial Dr. Athol, MA, 01331
Cell: 617-780-4781
Email: rac1234567@yahoo.com
SUMMARY: Result oriented, aggressive and successful Engineering Manager with over 20 years of increasingly responsible
Engineering/Technical Management positions encompassing Configuration Management/Document Control, PLM Systems,
Mechanical, Electrical, Manufacturing Engineering disciplines in both domestic and International businesses. Have
demonstrated sound business judgment, decisiveness, excellent project planning, and communication skills at a consistently
high level of performance in a variety of challenging and technically oriented assignments.
SKILL SETS:
Configuration Management/Document Control MS Office – Word, Excel, PowerPoint, Outlook
PLM/PDM Systems – Agile and Windchill Compliance Engineering- UL, CE, FCC, Reach and RoHS
Excellent Technical Written and Verbal Communication Component Engineering
ERP Systems – Oracle EBS and SAP ISO 9001/9002, TS16949, APQP
Policy and Procedures Project Management
WORK EXPERIENCE:
Senior Engineering Documentation Manager, A123 Systems, Waltham Ma 2007-Present - Developer and Manufacturer
of new generation Lithium-Ion batteries for the Automotive, Grid and Commercial businesses 3000 employees worldwide.
Reporting to Senior Director of Sustaining Engineering, manage staff of 4-5 Configuration Analysts manager is responsible for
implementation and support of companywide documentation system used by R&D, product engineering, manufacturing,
supply chain, marketing and sales, and quality. Successfully integrated of a processed based, standardized documentation
system across multiple projects and product lines and involving multiple manufacturing and R&D facilities located in North
America and Asia:
Responsibilities Include:
1. Responsible for implementation, administration and support of Agile PLM system versions AA2006 through 9.3.1.2 including
project management, roll out, training, policies and procedures, maintenance, continuous improvements, helpdesk support
for 1000 users. Modules implemented include PC, EC, PQM, PG&C, M-CAD, E-CAD connectors, ACS adapter to Oracle
EBS. Support Compliance and Quality processes per TS16949, ISO9001, APQP requirements.
2. Manage and grow document control department. Create procedures and coordinate training in document control
tools and practices
3. Standardize documentation practices at 10 manufacturing, R&D, and Product Engineering locations.
4. Collaborate with all interested parties to develop documentation and Change process workflows to serve product
development and mass production activities in a rapidly growing company.
5. Interface PLM system with ERP system (Oracle EBS) to ensure engineering data (Bill of materials, Design changes,
etc.) is properly integrated within business practices of company.
6. Maintain and adapt system for improved effectiveness and speed.
Product Configuration Manager, Bose Corporation, Framingham, Ma – 2004-2007 - Electronics Design and Manufacturer
of high end audio equipment, for Auto Industry, Military and Home Entertainment 7-8000 employees worldwide.
Reporting to Senior Manager of Product Data and Process Management supervise staff of 10-14 Configuration Analysts with
principal responsibility for Managing Bose Engineering Documentation System including processing all Engineering Changes,
New Product Releases for bills of material, drawings, part numbers and deviations. Chair weekly multi-facility status meetings
involving US and International manufacturing locations. Satisfy standard management responsibilities for employee
motivation, reviews, training and budgets.
Responsibilities include
1. Manage the processing of over 2000 Engineering Change Notices per year, maintenance and release of all product
part numbers, BOMs, documents and Workflows using Windchill 8.0 Product Data Management system. Interface
with Manufacturing to implement ECNs.
2. Created and/or maintained department and corporate policies and procedures relating to job function. Hire, train and
develop employees.
3. Participated in implementation of SAP 5.0 ERP system, transitioning from older ManMan ERP system, including data
base cleansing, interface strategy between Windchill and SAP, training Engineers on SAP ECM, MM and BOM
modules.
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2. 4. Responsible for department metrics performance, product release and ECN status reporting and process auditing to
assure quality and accuracy of engineering documentation.
5. Key member of various company initiatives relating to new product introductions and releases, system
upgrades/testing and continuous improvement programs.
Engineering/Information Services Manager, Vibren Technologies, Boxborough, MA, - 1998 to 2003 Start-up company, 75
–100 employees, providing Engineering Services including H/W Support, Software testing, BIOS and Driver Development,
Microsoft Certifications, Information Technology and Network Services for Mid to Large sized companies with annual Sales of
$15 million.
Reporting to the Vice President of Development, supervising staff of 8-10 professional and administrative staff with
primary responsibility for Corporate Engineering and Information Services including N/W Infrastructure, CM, Change
Management system, S/W & H/W Product Releases, part numbers, bills of material, Engineering drawings, specifications and
revision control. Also directed activities for Mechanical Engineering/Drafting, Compliance and Component Engineering, CAD
Administration, Packaging and Product costing for Personal Computer business. Chair weekly new product introduction and
ECO meetings. Work with Engineering Design, Outside Vendors, Marketing and PPM groups to define complex computer
solutions for home and business.
Major accomplishments include:
1. Researched, justified and implemented on-line PDM system (Product Data Management) System (Agile), to
improve corporate wide and Outsourced Manufacturing access to Engineering Documentation. Results:
Reduced ECO and Release process from 2 weeks to 3 days, improved information flow to over 300 internal and
external employees. Approximate savings to company $150K/yr.
2. Manage overall product release process including Mechanical and Electrical Engineers to successfully introduce
personal computer product lines. Provided Design support services for chassis assemblies, motherboards, sub-
assemblies, BOM coordination and Design reviews. Results: Satisfied major responsibility to provide
deliverables to all affected organizations including Manufacturing and Customer Service.
3. Supported PCB and “Box” Manufacturers (Jabil, Solectron and ACT) with Engineering Documentation
deliverables including PCB assembly Drawings, BOMs, AVL (approved vendor listings), ECO process,
component specifications, and file transfers. Results: Successfully released over 100 computer motherboards
on schedule to achieve First Customer Ship requirements.
4. Managed and Improved Compliance Testing processes for FCC, CE and UL certifications by doing more “in
house” troubleshooting. Responsible for review and approval of product DRL (Device Rating Label) which
includes all Regulatory Compliance Certifications. Results: saved company approximately $50 – 60K in outside
lab costs.
5. Managed IS department and N/W infrastructure which included application support, help desk and network
administration functions, procurement and implementation of all client and server hardware/software for
company, WAN issues, and virus protection. Managed project execution/changeover of Vibren’s corporate
network from MCI (UUNET) circuit to Sprint circuit, managed UNIX environment in support of Engineering design
application; Pro-Engineer and worked with software and hardware vendors to find most economic solutions
including Microsoft licensing for both client and server. Yearly budget of $.5 million. Results: Implemented
several infrastructure improvements including standardizing clients on Windows 2000. Reduced costs by $160K
for Application, Network administration and Help Desk support by outsourcing.
Manufacturing Engineering Supervisor, NEC/Packard Bell Inc., Sacramento CA - 1988 to 1998 Global manufacturer and
distributor of personal computers, monitors. Annual sales of over one billion
Progressively promoted, reporting to Director of Manufacturing, supervising staff of 8-10 Engineers, Administrators
and clerks with primary responsibility for Documentation Control function at the plant level, Industrial, Manufacturing,
Component Engineering and Quality Control support for production lines.
Major accomplishments include:
1. Managed Document Control for Personal Computer and Printer business units including New Product
Introduction and ECO coordination. Researched, justified and lead cross-functional team to establish first PDM
system “Keyfile” Released hundreds of personal computer products and options on schedule and within budget.
Successfully integrated Keyfile and SAP functionality to provide excellent Engineering documentation flow.
Results: Reduced ECO and Release process from three weeks down to one week, improved information flow to
over 500 employees, 75% reduction in space required for paper based filing systems. Approximate savings to
company $150k/yr. Grew business from $200 million to $500 million in revenue
2. Major contributor to the implementation/conversion to new corporate ERP system, SAP. Participated in Business
Process Re-Engineering of Manufacturing and created “as is/to be” workflows. Trained staff, worked with
Anderson, SAP consultants and cross functional teams to transition FI - Costing and PP - Item Master, Bill of
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3. Material and Engineering Change Control functions from older mainframe legacy system to new system.
Results: SAP conversion at NEC accomplished in record time for industry (8-10 months).
3. Started up Component Engineering group and implemented AVL (Approved Vendor Listing) system by working
with Hardware Design and Purchasing to establish approval and release process for all electronic components
used on NEC Printed Circuit Boards. Results: increased quality on PCB components used by third party vendors
by documenting requirements and creating responsive component change process.
Senior Industrial Engineer, NEC Information Systems Inc., Northboro, Ma, 1983 to 1988 Global manufacturer and
distributor of personal computers, monitors, CD-ROM readers, printers and disk drives. Annual sales of over two billion
Reporting to the Manager of Engineering, hired to start up West Coast Distribution Operations including supervision of 2
Industrial Engineers with primary focus on capital equipment, plant layout, policies and procedures for Printer business.
Major accomplishments include:
1. Coordinated start-up of manufacturing lines including plant layouts, capital equipment justification, procedures,
and labor reporting systems. Included start up of outsourcing effort on certain high volume lower cost PCs to
SCI, Alabama. Results: grew business from $10 to $200 million dollars in revenue successfully opened
Distribution plant on schedule within 6 months.
2. Recommended improvements in existing Engineering documentation systems, including ECO and Release
systems. Appointed to revamp and enhance Documentation Control group, including procurement of capital
equipment, staffing, creating policies and procedures Results: started up Corporate Engineering Services,
eliminated multiple data bases, centralized part numbers and Engineering documentation. Satisfied ISO9002
requirements.
PROFESSIONAL SOCIETIES :
Senior member of IIE (Institute of Industrial Engineers),
AIIM (Association for Information and Image Management)
DMA (Document Management Association)
PROFESSIONAL DEVELOPMENT :
1. Agile 9.3 User, Admin, PG&C and QMS
2. Employer sponsored Management training Seminars and programs
3. R. D. Garwood MRP II Atlanta Georgia, workshop/seminar on successful Bill of Material structuring
4. SAP, In house course-on MM, PP, FI, Bill of Material Master and ECM Management
5. A+ Certification
6. WindChill 8.0
7. SAP 5.0
8. ManMan
9. CM II Certified – Arizona State University
EDUCATION: Worcester Polytechnic Institute -- BS. Industrial Engineering 3.2 GPA
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