This document summarizes the experience and qualifications of Chris Drennon. He has over 15 years of experience in healthcare management, including currently serving as the Practice Manager for a medical group with $10 million in annual revenue. Drennon also has experience in the Navy, where he received several honors and awards, rising to the level of Command Senior Enlisted Leader at the Naval Ordnance Test Unit, overseeing 125 personnel. He holds a Master's degree and Bachelor's degree in related health fields.
1. CHRIS DRENNON
1480 Bridgeport Circle, Rockledge, FL 32955 | Cell: (360)204-6774 | chrisdrennon1@gmail.com
Experienced Manager specializing in direct patient care,revenue cycle, training, and process improvement
Current U.S. Government Secret Security Clearance
EXPERTISE
Leadership
Management
Project Management
TeamBuilding
Training/Development
Labor Utilization
SUMMARY
A results-oriented healthcare professional with proven abilities in management, strategic planning, improving
efficiency of operations, team building, and detailing project information to determine effective processes for
operations. Able to identify areas of strength and weakness and implement company policies, standards, changes
in operation, and systems that optimize productivity and revenue generation. Demonstrated ability to motivate
staff to maximum productivity and control costs through the most effective uses of manpower and available
resources. Effective communicator with a proven track record of quickly mastering new roles and technologies to
achieve positive results.
PROFESSIONAL EXPERIENCE
Practice Manager II, Health First Medical Group, Melbourne,FL 4/2015-current
Fully engaged in providing Quality/No Harm,Customer Experience, and Stewardship by managing eight
physicians and 25 associates at four site locations, producing $10 million in revenue. Partnered with physicians to
ensure timely quality care,providing leadership, coaching and mentoring to associates within the provider
practices. Responsible for all aspects of office operations including the training and development of associates,
estimating personnel needs,assigning work, meeting fiscal targets, supporting system goals, and ensuring
consistent application of organization policies.
Maintain office protocols and procedures including but not limited to Hurricane plans, downtime
procedure manuals, and phone tree lists.
Monitor employee performance, provide guidance, appraise and counsel individual associates to further
develop their interpersonal skills and improve performance while utilizing LEAN concepts.
Act as a liaison between the practice and corporate support departments such as; IT, Legal, Risk
Management, etc.
Coordinate staffing schedules, including holidays and vacations.
Monitor and maintains a $3.7 million payroll
Ensures the office supervisors of all clinics report processes involving patient care,following
organizational policies and procedures and the necessary requirements they are accountable for.
Creates and maintains a positive work environment, maximizing the contributions of the associates.
Command Senior Enlisted Leader, Naval Ordnance Test Unit, Cape Canaveral, FL 8/2011 – 3/2015
Hand selected by the Director, Strategic Systems Programs as the Senior Enlisted Leader. Advisor to the
Commanding Officer for all matters pertaining to the health, welfare,morale and overall operations of a premier
Navy Test Unit organization. Managed 125 enlisted personnel in daily operations.
As Medical Department Representative (MDR) managed all patient care for over 150 Navy personnel
ensuring 100% compliance with Navy medical directives.
Mentorship and coaching conducted to over 125 personnel led to 20 personnel advancements
2. ChrisDrennon | 1480 BridgeportCircle,Rockledge,FL32955 | Cell:360-204-6774 | chrisdrennon1@gmail.com
Served as the commands Casualty Assistance Calls Officer (CACO). Official representative of the
Secretary of the Navy providing information, resources and assistance to the PNOK and SNOK in the
event of a casualty. This full time responsibility and mission assisted 9 families during a difficult time and
ensured they received the benefits and entitlements due.
Supply Department Supervisor for 18 employees, both military and civilian. Supervised the daily
logistical operations while managing a $15 million budget.
Funeral / Honors Coordinator managing the scheduling and assignments of 280 funerals per year.
As the Command Financial Specialist performed 5 financial counseling’s saving personnel $1,200 per
year on average,thus allowing members to maintain their DoD clearances.
Ensure compliance with annual training requirements for 125 personnel
Awarded Meritorious Service Medal by President United States for leadership and management provided
to Naval Ordnance Test Unit while serving as Senior Enlisted Leader.
Awarded Military Outstanding Volunteer Service Medal for tenacious commitment to the community
during off duty hours.
Navy Independent Hospital Corpsman, USS NEBRASKA(SSBN739), Bangor, WA 10/2007 – 8/2011
Served as the MDR independent of a medical officer. Performed patient care and associated shipboard
administrative and logistical duties.
Managed Radiation Health, Safety, Industrial Hygiene, Preventive Medicine, Atmosphere Control and
Dosimetry programs while maintaining health and exposure records for crew of 175 personnel.
Supervised and trained 10 enlisted personnel in emergency medicine and procedures.
Awarded Navy Commendation Medal for life-saving measures during casualty of crew member.
Navy Independent Hospital Corpsman, SWFPAC, Bangor, WA 8/2005 – 10/2007
Served as the MDR independent of a medical officer. Performed patient care and associated administrative and
logistical duties while supervising 5 personnel.
Designed and implemented a robust training program resulting in a 100% increase in personnel
advancement to the next pay grade.
Supervised and trained over 1,000 Sailors and Marines in emergency field medicine.
Managed the medical health for over 1,000 Sailors and Marines.
Awarded Navy Commendation Medal for process improvements made to security programs.
Navy Independent Hospital Corpsman, USS ALEXANDRIA(SSN 757), Groton, CT 10/2002 – 7/2005
Served as the MDR independent of a medical officer. Performed patient care and associated shipboard
administrative and logistical duties.
Managed Radiation Health, Industrial Hygiene, Preventive Medicine, Atmosphere Control and Dosimetry
programs while maintaining health and exposure records for crew of 175 personnel.
Supervised and trained 10 enlisted personnel in emergency medicine and procedures.
Awarded three Navy Achievement Medals for various accomplishments.
EDUCATION
Masters ofArts: Education Summa Cum Laude 2015
Trident University International Cypress, CA
Bachelors ofScience: Health Science Summa Cum Laude 2007
Touro University International Cypress, CA