Mark Battle has over 13 years of experience in healthcare management. He has held several leadership roles in the US Air Force including department manager and section manager. He has a proven track record of overseeing budgets, personnel management, data analysis, and quality assurance. Battle is highly skilled in both clinical care and administrative functions within various healthcare settings such as surgery, emergency rooms, and intensive care units.

1. MARK BATTLE
5401 Shadowbrook Drive, Raleigh, NC 27612 | 415-799-9702 | mark.battle1@yahoo.com
SUMMARY
Accomplished medical professional with 13 years of distinguished experience in the healthcare management industry. Highly-motivated, adaptable, independent technical expert in medical operations, quality assurance, and healthcare administration. Extensive background in a multitude of healthcare settings including surgery, emergency rooms, flight medicine, urgent care, family health, and intensive care units. Highly organized supervisor and manager providing thorough and skillful administrative support to senior management. Passionate intercultural expert with a blend of experience in budgeting, recruiting, hiring, performance analysis, customer-service, auditing, and data analysis.
SKILLS
Computer Languages
· HTML, JavaScript
Software
· Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Access, Linux, Composite Health Care System, Armed Forces Health Longitudinal Technology Application.
Administrative
· Management, Auditing, Quality Assurance, Performance Reviews, Budgeting, Technical Writing, Scheduling, Employee Training, Hiring, Payroll, Data Analysis, Time Management, Safety Training, Customer Service, Medical Coding.
EXPERIENCE
01 July 2011- Present
Department Manager, Independent Duty Medical Technician, Ambulance Services Technician, Flight Medicine Technician, Non-Commissioned Officer in Charge. Ambulance Services/Flight Medicine, Aviano Air Base, Italy. United States Air Force
· Managed and executed department budget, directed department education/training/career counseling programs, conducted hospital safety program, provided data analysis to senior management, completed employee and department supervisor performance reviews, managed patient/customer service satisfaction program. Awarded Air Force Outstanding Airman of the Year.
16 August 2010- 15 April 2011
Section Manager, Independent Duty Medical Technician. Tactical Holding Area, Tikrit/Mosul/Baghdad, Iraq. United States Air Force

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· Administered expeditionary health care and emergent treatment to Joint Special Operations Task Force of 100 personnel. Spearheaded medical/trauma/pharmaceutical training with local nation liaisons. Identified water/food-borne illnesses and implemented new dining facility procedures. Identified host country patient in cardiac distress and revived sufferer by providing Basic Life Support and Advanced Cardiac Life Support procedures. Bronze Star Recipient, Joint Service Commendation Medal Recipient.
17 October 2009- 15 Aug 2010
Department Manager, Independent Duty Medical Technician. Family Practice Clinic, Scott Air Force Base, IL. United States Air Force
· Managed hospital infection control program, performed routine budget audits, managed patient/customer liaison program. Managed department education/training program. Managed and provided oversight for four hospital departments. Presented senior management data analysis on profit trends. Managed planning/implementation of nursing team. Accomplished routine employee/supervisor performance reviews. Awarded Air Force Commendation Medal.
13 November 2007- 16 October 2009
Department Supervisor, Aerospace Medical Technician. Aeromedical Staging Facility, Scott Air Force Base, IL. United States Air Force
· Supervised 8 personnel on daily clinic operations. Supervised department education/training program. Provided insight to department manager on data analysis trends. Co-managed department quarterly budget. Completed quarterly department inventory. Supervised department safety program. Awarded Air Force Achievement Medal.
15 December 2005- 12 November 2007
Health and Wellness Program Coordinator, Tobacco Cessation Coordinator, Healthy Living Program Monitor, Physical Training Leader, Unit Fitness Program Monitor, Body Composition Improvement Program Manager. Health and Wellness Center, Scott Air Force Base, IL. United States Air Force
· Partnered with community agencies to increase tobacco cessation awareness and assisted in making previous programs more accessible. Provided dietary and fitness programs for 15,000 base population. Awarded Air Force Tobacco Cessation coordinator of the Year. Awarded John Levitow Award for Excellence as a Leader and Scholar.
13 December 2002- 14 December 2005
Aerospace Medical Technician, Aeromedical Staging Facility, Scott Air Force Base, IL. United States Air Force
· Provided support and continuity of medical care for patient movement and served as an integral link in the Air Force Global Aeromedical Evacuation system. Assisted flight nurse with pre/post-flight patient care and documentation. Provided emergency care for patients in event of medical or aircraft emergency. Assisted Flight Surgeon with aircraft mishap and physiological incident response, investigation, and reporting. Distinguished as Scott Air Force Base Airman of the Year.
EDUCATION
Basic Military Training, Lackland Air Force Base, Texas, 2002. Flight Training Leader, Honor Graduate
Aerospace Medicine Technical Training, Sheppard Air Force Base, Texas; 2003. Top Graduate

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Airman Leadership School, Scott Air Force Base, IL; 2006. Distinguished Graduate, John L. Levitow Award Recipient for Excellence as a Leader and Scholar
Independent Duty Medical Technician Training School, Sheppard Air Force Base, Texas; 2007. Top Graduate
Center for Sustainment of Trauma and Readiness Skills- Advanced Medic, Baltimore, Maryland; 2010
Expeditionary Medical Service Training, Sheppard Air Force Base, Texas; 2012. “Above and Beyond” Award for Outstanding Performance
Associates of Science in Allied Health Sciences; Magna cum Laude, Community College of the Air Force
Projected Graduation Date June, 2015 Bachelors of Science in Management Studies with Biology Minor; Current 3.938 GPA, University of Maryland-University College