2. Problem
● Getting reliable and reasonably-priced transportation service is hard
● E.g difficult to find transportation at certain places
● E.g unreasonable taxi fares
3. Solution to Difficulty in Finding Transportation
Make a
request
Notify
drivers
nearby
A driver
responds
Notify
requester
4. Solution to Unethical Transportation Service
Providers/Expensive Transportation
● Upfront pricing / taximeter
● Different services to cater different needs
○ UberPool
○ UberX
○ UberXL
○ Others...
5. Business Model
● Commission per ride (or booking) - 15 to 20% depending on area
● Surge Pricing - different pricing depending on demands
● Different car models to cater different need - UberXL is more expensive than
uberX
6. Finances
● Lost approximately $3 billions in 2016
○ Fierce competition from competitors in different areas
○ Multiple lawsuits
● Had to sell its China’s operation in July 2016
○ Chinese biggest ride-hailing company - Didi Chuxing
● Profitable? No
● Revenue from bookings hit $5.5 billion in the Q3 2016
● Still has 85% of US market share
7. Competitions
Area of Focus
Most major cities
around the world
US Southeast Asia Everywhere
Upfront Pricing/
Taximeter Yes Yes Yes Not Always
Car Pooling
UberPool No No No
Food Delivery
UberEats No No No
8. Secret Sauce
- Large user base
- Reasonable pricing
- Different services - UberPool, UberRush
9. History
● 2009: Founded by Garrett Camp and Travis Kalanick (named UberCab)
● 2010: Beta Launch in San Francisco
● 2011: Changed name to Uber
● 2012: Introduced UberX
● 2014: Introduced UberPool
● 2015: Started Research in autonomous car
● September 2016: Launched first self-driving car services in Pittsburgh
● December 2016: Started testing autonomous car in San Francisco but was
stopped due to a few car accidents and moved to Arizona
10. Prediction
- Short term: Will not fail. Profitability?
- Long term: Hard to say. Advancement of autonomous car?