Charlon King A. Rancap is seeking a position that allows him to further develop his skills in hospitality. He has over 7 years of experience as a butler at Maxims Hotel in Resorts World Manila. His responsibilities include ensuring smooth communication between departments and serving as a personal butler to VIP guests. He holds a Bachelor's degree in Hotel and Restaurant Management from De La Salle University. He has received several awards for his work at Maxims Hotel including Employee of the Quarter.
1. Charlon King A. Rancap
Blk 8 lot 15 Good Family Homes Anabu I-C
Imus, Cavite
(+63) 9062825938
charlonking@yahoo.com
OBJECTIVE
To join and become an asset to one’s organization suited for my current aptitudes where these may further develop
and be educated of schemes might as well as sharing my learnings that I obtain from my Alma matter.
WORK EXPERIENCE
July 16, 2011 – Present Butler Officer
Maxims Hotel, Resorts World Manila
Newport Boulevard, Pasay City 1309, Philippines
• Ensure Communications and Coordination with other
departments, with particular emphasis on the interactions
between butlers, reception and F&B, security are smooth and
efficient.
• Ability to work under pressure for long unscheduled hours
• Passion for serving guests and collaborating with other staffs
• Personal Butler for VIP Guests
EDUCATIONAL BACKGROUND
2007 - 2011 Bachelor of Science in Hotel and Restaurant Management
De La Salle University-Dasmariñas
Dasmariñas, Cavite
2003 – 2007 La Trinidad Academy
Imus, Cavite
Secondary Education
ACHIEVEMENTS
August 24, 2016 Circle of Excellence: Employee of the Quarter Awardee
Maxims Hotel, Resorts World Manila
Newport Boulevard, Pasay City 1309, Philippines
July 19, 2016 Highly Commended Butler (May)
Maxims Hotel, Resorts World Manila
Newport Boulevard, Pasay City 1309, Philippines
July 19, 2016 Perfect Attendance (May)
Maxims Hotel, Resorts World Manila
Newport Boulevard, Pasay City 1309, Philippines
SEMINARS ATTENDED
March 28, 2014 Fire Accident: Causes and Prevention
Star Cruises Centre Building, Newport City
Pasay City, Philippines
March 27, 2014 Incident Command System: An Overview
Star Cruises Centre Building, Newport City
Pasay City, Philippines
March 26, 2014 Hotel and Gaming: The Emerging Industry in OSH
Star Cruises Centre Building, Newport City
2. Pasay City, Philippines
March 25, 2014 Fire Safety and Emergency Preparedness Kit
Star Cruises Centre Building, Newport City
Pasay City, Philippines
October 16, 2009 Effective Personnel Training Development towards Better
Organization
De La Salle University- Dasmariñas
TRAINING EXPERIENCE
July 6, 2016 – July 7, 2016 G.U.T.S (Genuine Urge to Serve)
Newport Performing Arts Theater
• Interactive training geared towards developing creative and
innovative to provide BRAND CUSTOMER EXPERIENCE
May 15, 2012 – May 18, 2012 Butler Services Workshop
Maxims Hotel, Resorts World Manila
• Improves Communication Skills, Cultural Diversity, Business
ethics, Customer Service & Recovery Program
January 12, 2011 – April 02, 2011 On the Job Training at Dusit Thani Manila
Ayala Center, 1223 Makati City, Philippines
• Observed the Operations at Dusit Club Lounge as Front Office
Intern
February 16, 2011 – February 23, 2011 SuperFerry Apprenticeship, Apprenticeship-By-Experience
• Covering vessel familiarization, Front Office Operations,
Food & Beverage Services, Housekeeping Servies, and Basic
Safety on the Ship
PERSONAL BACKGROUND
Age 26 Years Old
Religion Roman Catholic
Citizenship Filipino
Civil status Single
Birthday May 29, 1990
Birthplace Pasay, City
Height 5’8”
Weight 142 lbs
SPECIAL SKILLS
Computer Literate knowledge in MS office applications, OPERA for Hotel
Communication Skills knows how to speak Filipino, English
CHARACTER REFERENCES
Ms. Cristina Calata Ms. Carla Katrina Santiago
Assistant Manager, Butler Services Butler Supervisor, Butler Services
Maxims Hotel, Resorts World Manila Maxims Hotel, Resorts World Manila
Newport City, 1309 Pasay City, Philippines Newport City, 1309 Pasay City, Philippines
(+63) 9175281619 (+63) 9173116942
Mr.June Reynaldo Mañaol Ms.Joyce San buenaventura
Assistant Manager, Butler Services Butler Manager, Butler Services
Maxims Hotel, Resorts World Manila Maxims Hotel, Resorts World Manila
Newport City, 1309 Pasay City, Philippines Newport City, 1309 Pasay City, Philippines