Chaitra Masur has a Masters in Information Management from Syracuse University and a Bachelors in Environmental Science from Sri Jayachamarajendra College Of Engineering in India. She has over 3 years of experience as a Test Analyst and Test Lead at IBM India Pvt. Ltd. where she performed tasks such as database validation, test planning, and defect reporting. Currently, she is working on projects involving database management and resource booking at Bird Library, as well as research analyzing information systems and case studies. Masur has skills in programming, databases, testing tools, and methodologies.
1. CHAITRA MASUR
838 Westcott Street, Syracuse, New York 13210| 315-807-1434| cmasur@syr.edu | www.linkedin.com/in/chaitramasur
EDUCATION
Masters of Science in Information Management, School of Information Studies, Syracuse University, NY May 2017
Relevant Course Work – Managing Information System Projects, Data Admin Concepts and Database Management, Introduction to
Information Management
Bachelor Of Engineering in Environmental Science, Sri Jayachamarajendra College Of Engineering, India | GPA: 3.45 June 2011
Relevant Course Work – Computer Concepts and C programming, Computer aided engineering graphics
ACADEMIC PROJECTS
Database Management to list resources and manage meeting room reservation at Bird Library Sep. 2015 - Present
Conducted surveys and interviewed stakeholders to identify information that can be put on the app
Designed a database and a front end interface that enables users to select a resource type and get its location
Created the design model (ERD) and built a database that enabled users to view and book meeting rooms at Bird Library
Collaborated with teams to integrate databases across SU campus to fetch resource information for SU Indoor And Outdoor app
Research on Information Systems and Management Sep. 2015 - Present
Examined and evaluated the case study of baggage handling system at Denver International Airport
Performed industry analysis of Starbucks using Porter’s five force model and SWOT analysis to gauge competitive edge and evaluate
performance trends
FiberTell acquisition and network upgrade Sep. 2015 - Present
Analyzed the case problem to developed a project charter ,work breakdown structure and allocated time, resource to estimate project
effort, cost , scope and time using MS Project
Identified potential risks and its impact and device risk mitigation plans
PROFESSIONAL EXPERIENCE
IBM India Pvt. Ltd, Bangalore, India June 2011 - Dec.2014
Test Analyst - Global Computing Platform (Telecom), IBM Mar. 2014 - Dec. 2014
Processed daily incremental loads from files to update and refresh databases which served as a data source for 23 applications
Analyzed functional requirements and created a test strategy to validate application enhancements
Identified deviation from expected system functionality and reported 2 bugs to stakeholders to rectify data defects in production
Demonstrated "ETL validation techniques" and discussed problem solving approaches in cross functional application forum
Test Lead - Business Intelligence and Data Exchange (Health Care), IBM Dec. 2012 - Apr. 2014
Assessed changes in system requirement and documented a test plan and strategy for 9 change requests to verify the
Clarified queries ,monitored test strategies, delegated work to team members and evaluated team deliverables
Identified positive and negative test scenarios and created test data for dry run to verify business logic transformation
Reported and retested bugs and provided sign off presented a test summary report after sign-off
Associate Test Engineer (Financial Services), IBM Mar. 2012 - Dec. 2012
Overlooked data base validation and ETL Testing for new data warehouse set up for fleet management
Examined data flow process, 30 mapping documents and business logic transformations rules of 3 entities to translate requirements to
effective test cases
Justified the implementation of business logic across the subject areas by querying the Teradata warehouse to fetch data
Collaborated with system test teams to facilitate the integration of all the sub system modules and test interdependencies
Reported valid defects and requested a fix if the system deviated from its expected behavior
Inspected data transformation and data accuracy by using benchmarking techniques to maintain data Integrity
Associate System Tester (Retail), IBM Sep.2011 - Mar. 2012
Evaluated functional and non-functional requirements of online library application that aimed at reduced document search by 30%
Formulated effective cases and executed functional and regression controls to compare efficiency of the new system
Compared the new system to the old system to inspect the improvement in efficiency
Volunteered to participate in ‘Overview of retail business’ to understand retail process and outline key takeaways to the team
TECHNICAL SKILLS
Software & Tools: MS Office, HPALM-10, RQM, CQ, Informatica 9.1, Datastage 8.7, MS Visio, MS Project
Languages & Databases: C , Java, SQL, Oracle 11g, Teradata 13.0, MS Access
Operating System: Unix, Windows, Linux
IT Processes: Agile, Project Management, SDLC, STLC
Certifications: ISTQB(International Software Testing Qualification Board) Foundation Level, Oracle 11g:SQL Fundamentals
LEADERSHIP EXPERIENCE
Volunteer to raise funds by hosting events at SU campus to help Sep. 2015 - Dec. 2015
Presented an effective test strategy to the client which resulted in IBM winning the Quality Assurance contract Mar 2013
Carrier Fair Coordinator at Engineering University June 2010 - June 2011