As bot technology continues to evolve, there’s been a lot of talk about disruption in the modern tech landscape. It’s clear that bots will cause a major paradigm shift in customer service, e-commerce, and all aspects of software-to-human interaction. Some believe bots will soon replace the apps driven by APIs. Others have even referred to bots as “the death of the API”. Is this all hyperbole or is there truth behind these opinions?

1. 1

2. API Workshop
Session 2
Bots

3. 3
A brief history of APIs

4. 4
CGI / Bin

5. 5
SOAP / WSDL

6. 6
REST

7. 7
All require intense human involvement and
pre-planning

8. 8
The Rise of the Chat Bot

9. 9
Human to human communication

10. 10
Context and Intent

11. 11
Human to machine

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Natural Language Processing

13. 13
They can now talk back

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As developers we have a lot of frameworks

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These frameworks allow for less human pre-
planning

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AI and Machine Learning

17. 17
Advancements Abound

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Very little human pre-planning

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Rise of the Machine API

20. 20
Machine Developed Language

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They can figure out intent and context

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“Charge $400 to Tom Payer with card 3714
4963 5398 4311 expiring on Apr ’18 with
cvv 713”

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“Use 3714 4963 5398 4311 (Tom Payer) with
expiry 04/18, cvv 713 to pay $400”

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Ok

25. 25
Chris Slee
@chrisslee
@awhnet