1. Caitlin McGowan - Guthrie
678-480-0514/ cm03925@georgiasouthern.edu
Skills
* Expertise in Microsoft Word & Power Point, email, and internet research
* Working knowledge of Microsoft Excel and SPSS
* Accurately type 55 words per minute
* Basic ability to communicate in Spanish
* Excellent verbal & written communication skills and critical thinking skills
* Exceptional organization, time management, punctuality, reliability and attention to detail
* Proficient in a fast paced environment
Experience
August 2011- Customer Service / Salon Receptionist, Sun Kissed Station
January 2016 * Supervised and trained new employees
* Inventory management
* Data entry for client information
* Clerical support
* Managed cash transactions of shift
* Ensured customer satisfaction and rectified customer complaints
* On call to resolve situations that occur at the business
* Developed and implemented ideas to expand the business
June 2015- Research Assistant, Alcohol, Mental, Physical Lab, Georgia Southern University
December 2015 * Scheduled personal time-slots/availability in computer
* Managed required documentation
* Administered study to subjects
* Debriefed test participants after completion of the study
August 2007- Kennel Attendant, Flat Creek Animal Clinic
August 2008 * Responsible for daily communications with veterinarians
* Administered medications as needed to animals at the kennel
* Assisted veterinarian technicians with drawing blood and lab work
* Input medications, procedures, and relevant information into the computer
* Performed generalhousekeeping in the kennel area
May 2006 – Temp Receptionist, Christ Church at Whitewater
September 2006 * Answered multi-line phone and greeted visitors
* Received and forwarded important messages
* Supported office staff as required
* Utilized a variety of office equipment
Education
December 2015 Bachelor of Science,Georgia Southern University
* Major: Psychology
* Minor: Criminal Justice
Accomplishments
* Dean’s List Award GPA of 3.5-3.9
* President’s List Award GPA of 4.0
* Citi Training CertifiedHuman Subjects - Social & Behavioral Research
September 2014