2. What is DSWD? What is AICS?
DEPARTMENT OF SOCIAL WELFARE AND
DEVELOPMENT (DSWD) is a government
agency mandated by law to develop,
administer and implement comprehensive
social welfare programs designed to uplift
the living conditions and empower the
disadvantaged children, youth, women, older
persons, person with disabilities, families in
crisis or at-risk and communities needing
assistance.
ASSISTANCE TO INDIVIDUALS IN CRISIS
SITUATION (AICS) is one of the social
welfare services of the DSWD that
provides medical assistance, burial,
transportation , education, food, or
financial assistance for the other support
services or needs of a person or family.
3. FINANCIAL COVERAGE OF AICS
Medical
Assistance
Educational
Assistance
Food
Assistance
Cash Assistance for
Other Support Services
Transportation
Assistance
Funeral
Assistance
4. MEDICAL ASSISTANCE
Requirements:
Medical
Certificate/Abstract
Discharge
Summary
Certificate of
Confinement
This assistance shall cover hospitalization
expenses, cost of medicines, and other medical
treatment or procedures such as implants,
common laboratory tests and diagnostic imaging
procedures for any illness or ailment, including
postpartum complications, and also provision of
assistive devices.
It should be with date of
issuance, complete name,
signature and license
number of attending
physician (issued within the
last 3 months); or
It should be with date of
issuance, complete name,
signature and license
number of attending
physician (issued within
the last 3 months); or
It should be with date of
issuance, complete name,
signature and license
number of attending
physician (issued within the
last 3 months); or
Death
Summary
AlagangPinoy
TagubilinForm
Referral Letter from the
Malasakit Center
It should be with date of
issuance, complete name,
signature and license
number of attending
physician (issued within the
last 3 months); or
with diagnosis, date of
issuance, complete name,
signature and license
number of attending
physician (issued within the
last 3 months)
Issued by the duly assigned DSWD
social worker or Medical social worker
(MSW)
5. FUNERAL ASSISTANCE
Requirements:
Death
Certificate
Certificate Funeral Contract
This assistance shall cover funeral and other
related expenses including, but not limited to,
expenses in bringing the remains of the deceased
to his or her residence/hometown, interment,
cremation, and/or burial site in accordance with
existing customary practices of the family
especially among Indigenous Cultural
Communities/ Indigenous Peoples (IPs) and Moros.
It should be issued by the
hospital or by the
city/municipality health
office, with or without
registry number; or
Certification from the
Hospital/Doctor/authorized
medical practitioner/Imam
(for Moro) and Tribal
Chieftain for IPs;
except for Moro and IPs and
performing customary
practices; or
Statement
of Account
Certification from
the Barangay Provided that a Certificate
of Balance or Promissory
Note is required should
there be funeral expenses
left unpaid.
Certificate from the
Barangay that the family
made the casket but they
have debt to pay for the
materials and other
expenses; or Transfer Permit
Any of the following, as may be applicable:
6. EDUCATIONAL ASSISTANCE
Requirements:
Certificateof
Enrolment or
Registration
School ID of
the student
Statement of
Account
This is a form of assistance given to a student-in-
crisis, to help defray school expenses and/or cost
of sending students/children to school such as
school fees, school supplies, school projects,
allowances, and other related expenses.
Any documents issued by the school that can
establish that the student is enrolled
7. TRANSPORTATION ASSISTANCE
Requirements:
Police
Blotter/Certification
Death
Certificate
Depending on the
Applicable
Circumstances
This assistance is in the form of purchase or
payment of transport (air/sea/land) tickets and/or
expenses for travels of beneficiary within the
Philippines, for purposes not limited to: return to
home provinces permanently, or seek medical
intervention/s in another place, or attendance to
emergency concerns.
for victims of pickpockets,
illegal recruitment, etc.); or
Certification from the
hospital/Doctor/authorized
medical practitioner/Tribal
Chieftain (for IPs)/Imam (for
Moro)/Transfer Permit (except
for Moro and Indigenous
Peoples performing custoary
practices)
other supporting document/s
such as, but noy limited to,
medical certificate, and/or court
order/subpoena/referral from
other agencies, barangay or local
social welfare development office.
8. FOOD ASSISTANCE
Requirements:
Any
document/record
that can prove that
the beneficiary is in
crisis/in need of food
assistance: or
Referral
Letter
Certificate of
Indigency
This is a form of assistance given to beneficiaries
to meet the need for food and other nutritional
requirements for sustenance. The assistance may
also be provided through outright cash to
supplement the transportation and medical
assistance.
Any
document/record
that can prove that
the beneficiary is
stranded/trip
ticket
For Patients or
their authorized
representatives
any medical
document/record that can
prove that the beneficiary is
admitted in a
hospital/medical
certificate/abstract
9. CASH ASSISTANCE
Requirements:
Any identification
document
A project proposal from the proponent
requesting party approved by the
Secretary or Designed Officer both in
the CO and FO's
Cash assistance for other support services is an
outright cash provided to individuals and families
in crisis or in extremely difficult circumstances.
Any of the following, as may be applicable:
• Police Report/Blotter; or
• BFP Report/Certification for the fire victims; or
• Passport, Travel Document(s), Certification from OWWA/POLO/Department of Migrant Workers or the
Barangay OR any proof of retaptriation by the OF; or
• Certificate of Victims of Online Sexual Exploitation of Children or violence against women and children
issued by the LSWDO; or
• Referral letter/endorsement from other concerned agencies; or
• Declaration of State of Calamity by the National Government or LGU, whenever applicable; or
• Recommendation from Disaster Response Management Group (DRMG/DRMD/DRMS) for Augmentation
10. The Necessary Documents
Not expired.
It is up-to-dateor
on thedateof the
applicationfor
assistance
Not Fake Government
issuedIDs
includingthe
4PsID
Signature of the
client, except for
Philsys ID
Picture of
the client
As a general rule, the beneficiary and his authorized representative must submit a copy of their valid ID or alternative
documents/documents proving the identity of the client, except in cases where the beneficiary or his representative does
not have a valid ID, such as minors, indigenous peoples (IPs), fire victims, floods, or any natural disaster or man-made
disaster. In this case, the Barangay Certification or Justification from a DSWD Welfare Officer (SWO) is sufficient for the
absence of a valid ID.
Valid IDs are required to be recognized or accepted by the DSWD, valid IDs are required to:
For the client acting as the authorized representative of the beneficiary, he or she must present an Authorization Letter signed by
the beneficiary. In addition, General Intake Sheet (GIS) and Certificate of Eligibility (CE) are required at all times to all clients.
11. ImplementingProcedures
Step1: Screening
Interview andAssessment
ReleasingofAssistance
Review & Approval of Assistance
In order to avail assistance from the DSWD, the
clients shall undergo the applicable steps.
Depending on the type and the venue where the
client will be assisted, the following procedures
shall be observed in order to assist in availing the
services under the AICS program:
DSWD personnel shall check the validity and completeness of the required
documents presented by the client.
The DSWD Social Worker shall interview and assess the client as well as the
documentary requirements presented.
If the authorized official finds the request valid and complete, the request shall
be approved, otherwise the case will be referred back to the attending SWO.
All approved requests shall be forwarded to the SDO/RDO/DSWD personnel for
releasing depending on the mode of assistance.
Step2:
Step3:
Step4:
12. Contact Us
For those who want to schedule and process
assistance with the DSWD, and any other concerns,
you may contact the number or email below:
ciu.co@dswd.gov.ph
Ibp Road, Quezon City
0931-796-0362
https://aics.dswd.gov.ph/
Source: https://aics.dswd.gov.ph/
