Quality of Life in Healthcare

3. QUALITY OF LIFE IN HEALTHCARE
Moderator: Marieke Sonneveld | TUD

4. FIELDLAB SENSE OF HOME
Lotte Oude Weernink | Fontys University of Applied
Sciences

5. FIELDLAB:
Lotte Oude Weernink
SENSE OF HOME
Mayo Healthcare

7. DeuxBleus Fotografie

8. 117.000 people lived in nursing homes in the
Netherlands in 2015 (SCP)
Trend towards small-scaled and homelike
accommodations (Trimbos-Instituut)
Ageing in place and higher care intensity.
Delivering both good
(clinical) care and a
homelike
environment is
challenging.

9. FIELDLAB: SENSE OF HOME

10. Sense
of home
Social
factors
Psychologi
cal factors
The built
environm
ent
Sense of
acknowledgement
Preservation of ones
habits and values
Autonomy and
control
Coping
Interaction and
relationship with
staff
Interaction with
other residents
Interaction with
family and friends
Interaction with pets
Activities
The private space
The (quasi-)public
space
Personal belongings
Look and feelTechnology
Outdoors and
location

11. Co-creation Technology Autonomy

12. DeuxBleus Fotografie

13. Keep in
touch!
l.oudeweerni
@fontys.nl
DeuxBleus Fotografie

14. ACTIVE ASSISTIVE DEVICES
Henk Janssen | Indes

17. Indes
2 locations
Netherlands & China
60+
team
9 million
turnover

18. WhyIndes?
Inonehand
fromidea to profitableproduct
since1987
30+years
experience
300+
successful
products
5.000.000+
satisfied
users

19. HEALTHCARE
Work healthier,
smarter and more efficient

20. MOBILITY
Enhancesocial mobility
and healthy living

21. Indescreatesproducts peoplerely
on
Relevant for morethan 30 years. Because we really are
interested in user experiences. By creating insights in user
needs we improve dailyliving quality.

22. User& usecontext
are key
The challenges users experience in daily life arethe reference
though the complete design, development andproduction
process.

23. Testrealusescenario’s
Smartuse testing is the base forsuccessful innovations. With
ourproven approach we accomplish the best solutions.

24. Oneof Indes’product lines:ActiveAssistive
Devices
Capturingthe user intention by sensors andgiving the adaptive
drivesupport needed:
- Wheelchair users - the WheelDrive
- Nurses handling patients –esense lifts
- Movingheavy equipment –the build-in esense kit

25. Push and pullforces arean important
causeof work relatedcomplaints
‘Musculoskeletal disorders, like back, shoulder and
wrist injury,arethe cause of ahigh percentage of work
related absence’

26. Whymeasureforcesin worksituations?
• How heavy and risky is the
work?
• To make steps, convincing
substantiation is necessary.
• Direct feedback – a user is only able to
adjust behavior when he/she
experiences feedback
ObservationsSpring balanceChecklists

27. Our Approach–automa-tedforce
measurementinstrument
Capturingforces
Direct visual display of tensile andpushing forces
Reporting andgraphingvia PCsoftware
'Theproductandthe usualworkpatterns remain
intactasmuchas possible'

29. Thelinkintheinnovationeco
system
• UMCG- Center for Human Movement
Sciences – Prof. Luc van der Woude
• Biomedical Technology and Technical
Medicin, University of Twente & Roessingh
R&D–Prof. Hans Rietman
• Medical Technology at UMC Utrecht –
Joris Jaspers
• More…..

30. Complementary partnership in
the product life cycle

31. Opportunitiesthatlieahead……
• Collect data toanalyzeusage andoffer
personalized assistance
• Usage data as a permanent cycle forfeedback
• Support the end-user tofind the best opportunities UCID®-methode

32. Do you want to create
a new generation of
products that really
change users life?
Challenge
us!

33. DESIGN FOR END OF LIFE
Marieke Sonneveld | Delft University of Technology

34. Design for End of Life
Marieke Sonneveld
TUDelft
Industrial Design Engineering Applied Human
Factors and Design

35. Why design for End of Life?
130.000 people die every year in NL

36. How did I get involved?

37. Hospice care
“It is not about adding days to your
life but about adding life to your
days”.
Dame Cecily Sanders

38. Hospice De Vier Vogels Rotterdam

39. Hospice De Vier Vogels Rotterdam

40. Hospice De Vier Vogels Rotterdam

41. Hospice care

42. Hospice care and Palliative care

43. Hospice care: 4 dimensions
QOL
physical
emotional
spiritual
social

44. What Design can do

45. What Design can do
Supporting Quality of Dying
Supporting people in different domains of End of Life:
• Physical
• Social
• Emotional
• spiritual

46. Hospice care

47. Delft Design for End of Life Lab
Research & Education
• Graduation opportunities
• Research funding
• Collaboration with experts
• …

48. A good death
(Goldsteen, 2006)
• Awareness and acceptance
• Living one’s life till the end
• Taking care of one’s final responsibilities
• Dealing adequately with emotions

49. Heartbead - Viviane Westgeest

50. Heartbead - Viviane Westgeest

51. Heartbead - Viviane Westgeest

52. Pallas - Saskia Klok
2
Increasingresilienceof caregiversin
paediatricpalliativecarebydesign

53. Pallas - Saskia Klok

54. Pallas - Saskia Klok

55. Pallas - Saskia Klok

56. Briefkaars - Jorik Hepworth

57. Briefkaars - Jorik Hepworth

58. Briefkaars - Jorik Hepworth

59. Briefkaars - Jorik Hepworth

60. Design Approach
• From “human-centered” to “relation-centered” design
(relational autonomy)
• Patience & Sensitivity. Taking time to address the
slow questions in designing (QOD)
• (Care)Ethics as an integrated aspect of the design
process

61.  UPPS can aid in achieving a sense of home in nursing homes
 Smart products offer users healthy living
 Insights in Quality of Dying enriches insights in Quality of Life