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A Living Lab Approach for Studying Workplace Innovation in Elderly Care - Dessers


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A Living Lab Approach for Studying Workplace Innovation in Elderly Care - Dessers

  1. 1. A living lab approach for studying workplace innovation in elderly care Ezra Dessers, Geert Van Hootegem, on behalf of KIO* KU Leuven – Centre for Sociological Research, Leuven, Belgium * KIO is an interuniversity consortium studying innovations in elderly care in Flanders (Belgium). The consortium consists of Mark Leys (OPIH-VUB), Ellen Gorus (GERO-VUB), Ezra Dessers & Geert Van Hootegem (CeSO-KUL), Marc Jegers (iCher), Patricia De Vriendt (Arteveldehogeschool), Bart Jansen (ETRO-VUB), Bart Mistiaen & Bart Grimonprez (HOWEST). The consortium is financed by the Agency for Innovation by Science and Technology (IWT). © 2013 6/17/2009 | 1
  2. 2. The challenge • OECD: – Cost for long term care will double by 2050 – Demand for long term care workers will double by 2050 • • Vast majority of long term care recipients are over 65 years of age Elderly care is important for developing a sustainable health care system 2
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  4. 4. An ageing population (Source: Flanders Care)  respond to challenges of ageing population: more chronic diseases and increased dependence on care 4
  5. 5. Various initiaves • • • Strategic and Fundamental Research Stimulating enterpreneurship and innovation … 5
  6. 6. What are living labs? Knowledge Focus Single and Controlled Contexts Multiple and Emerging Contexts High: Observation and Creation Traditional Lab Experimentation Living Lab Experimentation Low: Observation Traditional Empirical Social Science Research Ethnographical Observation Degree of Participation (Source: Eriksson, Niitamo & Kulkki, 2005) 6
  7. 7. Living Labs in Elderly Care in Flanders • 10 million EURO – 8 million for 4 platforms, with each multiple projects – 2 million for scientific support and evaluation • • Launched in September 2013 Duration: 3 years 7
  8. 8. Home delivery of medication Time2Care Topshake Case management and guidance within a local homecare network Suitable living for elderly Development of informal community care networks PRO DOMO: Types of dwelling Elderly impact assessment (screening by elderly people) Diabetes management for residents of assisted living centres Therapy loyalty and medication safety 8
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  10. 10. Scientific consortium Support Scientific analysis and evaluation Communication of scientific insights 10
  11. 11. Workplace Innovation / STS • Support: – Living lab projects (so far) are mainly focused on technological and / or product innovations.  suggesting how process and workplace innovation could be introduced in existing and new projects • Analysis and evaluation: – quality of labour for workers (job content, demands, control, stress…) – quality of organisation (production structure, control structure, process fragmentation, coordination …) within and between organisations  Surveys, organisation scans, inter-organisational network scans • Communication – Information on possible impacts of interventions on quality of work and organisation – Information on opportunities of workplace innovation / STS for sustainable elderly care systems  Communication: academic and practice-oriented reporting of results 11
  12. 12. Thank you Ezra Dessers Centre for Sociological Research KU Leuven 13