India's Most Trusted Business Consulting Companies.pdf

www.ciolookindia.com
India's Most
Trusted
Business
Consulting
Companies
May 2023 | Issue 09

AbhishekJoshi
DeputyEditor
Abhishek Joshi
t is said that ‘The best way to rescue from a problem is
Ito solve it.’ Whatever may be the situation, by hook or
crook, finding the solution for any issue is a must.
More or less the same, striving for business growth deals
with discovering apt solutions for difficulties the
organizations are facing. In every case, a piece of expert
advice, in essence, is important. Life gives people ‘Gurus,’
businesses give ‘Consultants.’ Right from solving problems
and improving efficiencies to growing their ventures in their
respective industries, various organizations seek advice
from experts viz. consultants through trustworthy and
reliable sources of consulting companies.
Today, as every business is facing cutthroat competition and
further, if we consider the emergence of advancements in
every field, different issues that arise, must be tackled with
customized solutions. This ever-evolving business arena has
now started proposing the appropriate use of consulting
firms for immersive benefits and brand growth. These
consulting companies not only provide feedback and
actionable strategies to their customer companies for
efficiency improvement but also help them in their overall
growth as an organization. Such companies have industry-
specific experts who provide professional advice and
guidance according to the requirements of their clients.
These efforts and brilliance must be showcased in front of
the world and understanding this need of an hour, CIOLook
India magazine has taken a step to shed light on the
organizations providing excellent and exceptional business
consulting to their customers. In search of distinguished
consulting companies, our team has undergone extensive
research and analyzed the market thoroughly. As a result,
we found the diamonds in the consulting world that
accelerated the growth of many of their clients with
valuable insights, effective strategies, competitors’
information, etc., capitalizing on new opportunities.
In the latest magazine issue of CIOLook India entitled as
‘India’s Most Trusted Business Consulting Companies,’
we have depicted the stories of prominent players in the
business consulting industry to showcase their lion’s share
in fulfilling the altered expectations of their clients and
winning their hearts. Also, the magazine is added with two
meticulously crafted articles which will give you a sense of
growth in the consulting sector.
Have an astonishing read!
Mantras by Consulting Monarchs!
May2023

Profiles
08 Impact 360 Business Consulting Group
12
Lexcare Global Consultants Pvt.Ltd.
Simplifying Global Legal and Regulatory Compliance
New Chase Consultancy
20 Accelerating the Growth Through Skill Development

Enriching Developments
Adapting to Cultural
Differences in International
Business Consulting
Empowering Growth
Creating a Sustainable
Business Strategy with the
Help of Consultants
16
28
24
Transformation -The Strategy HUB
Articles
The Dynamic Powerhouse Empowering Business Start-ups

www.twitter.com/ciolookindia
www.facebook.com/ciolookindia/
Email -sales@ciolookindia.com
For Subscription-www.ciolookindia.com
Copyright © 2023 CIOLOOK India, All rights reserved. The content and images used in this magazine should not be reproduced
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior
permission from CIOLOOK India. Reprint rights remain solely with CIOLOOK India.
FOLLOW US ON CONTACT US ON
WE ARE ALSO AVAILABLE ON
Deputy Editor
Abhishek Joshi
Editor-in-Chief
Pooja M. Bansal
Art & Design Head
Sandeep Tikode
Technical Head
Prachi Mokashi
Technical Consultant
Rajeshwari Avhad
Circulation Manager
Tanaji Fartade
Research Analyst
Nikita Khadalkar
SEO Executive
Ravindra Kadam
Asst. Vice President
Swapnali Vasaikar
Sr. Manager
Tejaswini Whaval
Team Lead
Suraj Gadekar
Sr. BDE
Yegesh Kadam
Credit
Page
MA
Y
2023
I N D I A
Co - Designer
Deepanjali Jena
BDE
Geetha Reddy

Description
Featuring
Person
Company
aNumak&company
Neha Anush,
CEO and Co-founder
aNumak & Company is a global management
consulting ﬁrm specializing in building scalable
business models for various industries.
LexCare Global
Consultants Pvt.Ltd.
Amit Dwivedi
and
Mukesh Gadge,
Co-founders
LexCare Global Consultants Private Limited is a
consumer services company based in Pune empowering
legal teams with automation and knowledge support.
Transformation -
The Strategy HUB
Mrs Darshana Thakkar,
Founder
Transformation -The Strategy HUB is an organization
that helps its clients in complex and chaotic MSME
processes.
Impact 360 Business
Consulting Group
Harish Iyar,
Founder and CEO
Impact 360 Business Consulting Group impacts
businesses through relevant & implementable business
consulting in domains of sales, HR, OPS, Marketing &
Leadership.
New Chase
Consultancy
Sushil Agarkar,
Founder and
Lead Trainer
New Chase Consultancy Services is a team of expert
sales trainers and consultants dedicated to providing
comprehensive business solutions to organizations of
all sizes and industries.
India's Most
Trusted
Business
Consulting
Companies

he modern business era is influenced by
Tentrepreneurship challenges, constant market
changes, and the need for constant innovations. It
becomes necessary for modern entrepreneurs not just to
upgrade but to develop plans or strategies for leveraging
technological developments and social makeovers.
In this crucial situation, the business consulting firms play a
pivotal role in research, identification, planning,
preparation, model set-up, and implementation of the
business strategies towards the organizational objectives.
These consulting firms are important business lighthouses
guiding entrepreneurs with essential knowledge for timely
decision-making. One significant business consulting
organization that has made an extensive imprint on the
domestic business skyline is Impact 360 Business
Consulting Group, spearheaded by its Founder and CEO,
Harish Iyar.
Harish is a dynamic and chiselled industry professional
with 30 years of experience in Business and Management
Consulting, Strategy Management, and Leadership Training
for Retail and General Trade for Consumer companies;
Harish has been spearheading the role in many National and
MNC Organizations.
Impact 360 Business Consulting Group helps in the
detection and solving of existing problems and protects
against various threats, which every business needs to
prevent, as well as offers innovative ideas for the
improvement of the stability and profitability of numerous
business organizations.
A Tale of Commencement
It all began with a strong burning desire to bring in a
positive change in various business organizations and to
create a holistic business model which will function for the
exclusive business consulting services for transformation
into resilient, efficient, and self-sustaining businesses.
Harish started with a clear vision with his solid subject
matter expertise, offering logical and specific business
solutions. He was joined by like-minded professionals who
were thrilled with his vision and focused style of impactful
working.
Impact 360- the Story within
Impact 360 Business Consulting is a group of young and
dynamic business experts who firmly believe in company
values and their purpose. Values of creating a strong impact
through its business consulting services that it focuses on
serving more than 1000 SME companies by 2025. The
organization is built with utmost passion for serving the
SME segment in India and envisages its services towards
building a stronger India. At Impact 360, the team believes
that its customized solutions to every client’s problem are
the keys to success.
As the clients are onboarded, the team adopts a 360
approach to serving them. Right from restructuring sales,
HR with finance, also extending its services in building up
of the clients brand. Hence, MARCOM (Marketing and
Communication) helps all its clients to look at Impact 360
as a one-stop solution for all their business needs. Business
strategies, planning, resource management, and effectively
executing of the strategies at the ground level are the key
and, with our client’s support, ensure its smooth
implementation.
Impact 360
Business Consulting Group
8
May 2023 www.ciolookindia.com

Harish Iyar
CEO and Founder
India's Most Trusted Business Consulting Companies
9
May 2023

Surmounting the Challenges
Initially, the company faced clients demanding and very
critical about the business solutions. However, Harish and
his team of experts carefully identified their concerns and
offered specific solutions which were based on logic,
research, and purpose. The initial success was encouraging
and morale-boosting. The earlier clients, who are reliable
patrons even today, have been vital critics and supporters as
well. The learning process continued as the team prepared a
systematic working methodology based on the important
observations. The team is given a free hand in the working
process and customization of the solutions.
Embracing a Tech-savvy Environment
The company offers interesting solutions which are
simplified and feasible for business entrepreneurs.
Comprising of the guiding videos enables the businessmen
to watch, understand the concepts, and apply them rightly
in their respective businesses. The team of experts offers
innovative training solutions using modern methodologies
in professional coaching and mentoring, consultation in
sales and marketing, finance, marketing communications,
HR process, and leadership, respectively.
The training and knowledge transfer sessions on various
software applications related to various departments were
explicitly provided. The company aims to instil the modern
approach of upgrading to the latest technologies and trends
to stay updated and presentable.
Words of the Wise
Speaking on the advice to young entrepreneurs and business
professionals, Harish Iyar directs on having a logical,
transparent, and customer-centric approach. Through wide
experience spanning more than three decades, he has
worked with numerous clients and professionals. Harish
appeals to young professionals to learn from the basics and
observe and understand the clients, as the clients are the
best teachers. He asks to stay focused and grounded with
readiness to work hard, which is all that is necessary for
balancing the vital aspects of the business.
Leaping Towards New Horizons
Impact 360 is poised to impact its client’s work culture and
enhance their business potential through its 360-degree
approach. Believe in the values of honesty and dedication
towards helping to grow effectively from every professional
dimension. The team of experts resolves the core issues,
understands them, and builds a strategy to combat them
effectively. The company is focused on its mission of
providing business consulting services crossing more than
100 plus customers by the end of 2022.
“ “
10

he world and everything in it is the way you see it.
TEspecially in the modern industrial, corporate, and
business world, where companies have to
increasingly face a complex web of local and global laws,
regulatory, and compliance norms. In such scenarios, only
beliefs have the power to change your mindset and outlook.
Like, at LexCare, Co-founders, Amit Dwivedi and
Mukesh Gadge believe that compliance is not something to
just get through. Rather than seeing it as an obligation, it is
a means to enhance the brand, build trust, increase
productivity, and gain a competitive edge for their customer
organization. A failure to realize these rewards through an
effective compliance program is a missed opportunity for
organizations; and, the inability to simplify compliance
through practical and collaborative approaches is equally a
missed opportunity for the compliance vendors.
According to Amit and Mukesh, the legal and regulatory
compliance requirements have increased significantly in
recent years and are evolving continuously. Navigating this
regulatory landscape as it evolves rapidly is one of the
biggest challenges for most organizations, impacting their
compliance practices. Staying up to date with these changes
requires a dedicated team of compliance professionals,
time, and effort.
Amit shares, “We wanted to bring a refreshing experience
to the organizations by combining technology, content, and
legal expertise in order to help meet their regulatory
requirements and reduce the associated risks.” While
Mukesh adds, “This forethought is the prime driver for us
to enter the industry. Today, with extensive domain
expertise, hands-on experience liaising with regulatory
authorities, and equipped with modern tools available we
enable our clients to capitalize on our end-to-end and robust
compliance management system.”
Lexcare, an AscentHR entity, is a leading consulting and
tech-enabled compliance solutions company simplifying
compliance for over 100 entities covering 5000 users
across 39 countries.
Lexcare was born out of a passionate desire to excel in the
legal compliance domain.
Amit informs, “Our company was formed with the sole
objective of simplifying compliances across all industries.”
The company’s tagline…
“Simplifying Compliance”
…rightly encompasses this objective. “We help
organizations address compliance from the legal and
regulatory perspective by leveraging the latest technology,
and by harnessing our domain expertise to create
unmatched value and customer delight,” says Mukesh.
Being India’s one of the leading comprehensive compliance
services providers, Lexcare has established itself as a leader
in the market, serving over 100 entities and 5000 users
across 39 countries in highly regulated sectors, with
solutions under build in 26 countries. With a curated,
comprehensive Legal and Compliance database of over
1000 legislations and over 1200 rules, Lexcare’s flagship
Enterprise Compliance Management Solution meets an
organization’s regulatory, industry-specific, internal, and
contractual compliance requirements seamlessly.
This flagship compliance system combines technology,
Content, and Legal expertise to provide a comprehensive
Regulation Technology Platform (RegTech platform). This
powerful tri-combination ensures that clients stay up to date
with emerging regulatory changes, and reduce their legal
and regulatory compliance risks effectively. The solution
makes it possible to efficiently detect, and correct
compliance failures with real-time visibility of the
compliance status.
The inspiring force has been to enable organizations across
sectors and segments, operating in India and globally to
adhere to regulatory norms in a seamless manner.
Amit says, “Our experience in the compliance domain
covers a broad spectrum of services, including Corporate
Simplifying Global Legal and Regulatory Compliance
12

Compliance, Contract Management, Litigation
Management, and IPR Management,” “And we have been
consistently ensuring value generation across industries,”
says Mukesh.
Amit and Mukesh established Lexcare in 2015. Together,
they bring…
A Prodigious Grasp
…of Product/Software Development, Compliance
management, and Sales and Marketing domains.
Sharing their initial challenges and comparing them with
present obstacles, Amit says that the presence of
competition in some form, competency build, and
managing expectations were some of the initial challenges,
“But it brought the best out of us. We successfully managed
and mitigated these challenges by being sensitive to
customer expectations and by responding to market
dynamics on time. While some of the challenges do continue
at diﬀerent proportions, being focused on winning
customer’s trust provides us insights to plan and mitigate as
we go ahead.”
Mukesh adds, “Today, beyond satisfactory service, clients
increasingly expect value out of engagement and seek an
engaging and delightful customer experience at every touch
point. This constantly keeps us on our toes as we ensure
that our services and oﬀerings are closely aligned to our
clients’expectations.”
Highlighting Lexcare’s USPs that make the brand stand out
as one of the most trusted consultancy service providers for
businesses in the modern industry, Amit says that their
ability to look at compliance gaps and issues from every
angle to understand their client requirements to build
services accordingly is what sets them apart. “Whether the
client is a large entity or a small business with a passion to
grow, we give them a 360 degree of their compliance
challenges and provide…
Lexcare is a leading consulting and tech-enabled
compliance solutions company simplifying compliance for
over 100 entities covering 5000 users across 39 countries.
Amit Dwivedi
and
Mukesh Gadge,
Co-founders
13
May 2023

End-To-End Solutions Committed to Generate Value.”
Over the past few years, they have reiterated their superior-
ity and expertise, delivering value to their customers. They
have enabled their customers to build their compliance
programs, automate their compliance processes, and
experience functionalities such as auto-updation of
regulatory changes, auto-generation of compliance
certificates, tech-enabled whistle-blower function, and a
full-scale, comprehensive compliance checklist portal.
Mukesh cites, “Some of the call-out features of our
compliance management system:”
• Compliances Repository: The system houses a central
repository of compliances covering all applicable laws.
• Intuitive Task Management: The tool has a clearly-
defined task ownership options and an escalation
matrix for successful task management. This also
fosters a culture of transparency and engagement.
• Admin Feature: The feature allows a smooth transi-
tion of duties, ownerships, and creation and control of
users and groups as and when required.
• Process-oriented: This approach is incorporated to
reduce dependencies on individuals.
• Enhanced Document Control: The system integrates
the document repository with compliance proofs for
audit support, significantly improving the audit.
• Intuitive Dashboards with Drill-down Capabilities:
This feature serves as a command central, enabling the
user to view compliance activities at a glance. The
dashboard feature reinforces important compliance
activities for real-time compliance monitoring.
• Auto-generation of Compliance Certificates: The
system can be calibrated to generate compliance
certificates at a set frequency, for example quarterly.
This feature ensures transparency and helps in the
mitigation of legal, compliance, and reputational risks.
• Auto Updation of Regulatory Changes: Notifications
of changes in any law along with it are implemented in
the system.
• Highly Configurable and Customizable: The system
can be tailored to suit the client’s organizational
structure and needs.
“These features are built into our compliance system not
only to simplify compliance but also to enhance client
users’ compliance experience,” says Mukesh.
A customized compliance matrix is mapped against the
clients’ organogram to ensure nothing slips through the
cracks. The solution is backed by a system of alerts and
reminders, with an auto-escalation feature. There are role-
based access control, document repository, and one-click
reports at the clients’ disposal to assist them right from
initiation to audit.
Amit conveys, “Our…
Technology-powered Compliance
…is aimed at helping increase the clients’bottom line by
reducing the compliance cost.”
Developed using the latest technology, the compliance
management system can be easily hosted on the client’s
existing IT environment. This saves clients IT infrastructure
costs significantly.
The outcome from the road map will focus on enhance-
ments and integrations to augment such environments using
real-time compliance solutions across multiple channels,
easy access to anytime anywhere compliance statuses, real-
time compliance assessments, Zero-UI enablement, and
seamless integrations with collaboration tools.
In the current complex regulatory landscape, it is crucial for
organizations to have visibility into their current and
emerging threats to make quick and data-driven decisions.
Lexcare’s compliance management platform drives better
decision-making, increases transparency, and integrates all
the legal and compliance-related data into…
A Single Platform as One Source of Truth
From a business perspective, both Amit and Mukesh opine
on the impact of emerging technologies on the business
consultancy niche. Technology, particularly metaverse, AI,
and analytics will certainly create an impact in the consult-
ing sector, (as it is already being in several other industries).
On metaverse, it is a matter of time before it becomes the
norm across organizations, particularly for HR functions.
“This technology, I believe will enable organizations to
enhance work processes and engage better with enhanced
interaction capabilities in several areas such as checklist
management, litigation management, and contract manage-
ment,” says Amit.
Adopting advanced technologies in the service offering will
affect both the activities of the consulting professionals and
the value they add to client engagement. Mukesh furthers,
“By developing and leveraging AI and RPA tools, we make
compliance processes more efficient. We integrate a
predictive approach in our engagement models by imple-
menting a digital compliance management tool that can
track compliance across all the entities of a client organiza-
tion in real-time.”
14

Besides this, by leveraging analytics, they build tools that
can automatically analyze vast amounts of compliance data,
identify relevant insights and trends, and can even present
them in visually appealing and easily understandable
reports and briefings, freeing up client resources to focus on
things that matter.
In fact, if one were to consider the disruption the technol-
ogy has introduced, emerging technologies such as AI and
ML are radically levelling the playing field of the
compliance management domain. Amit reveals, “Overall,
our solutions, based on these emerging technologies, deliver
quantifiable outputs with speed and accuracy.” While
Mukesh states, “In conclusion, we believe that solutions
featuring greater predictive technology and automation will
only get better with time.”
They both say in unison, “We foresee that technology and
automation in compliance efforts will assume increasingly
high importance as the scope of regulatory challenges
widens.”
On leveraging technological advancements to enhance their
operations eventually, Amit says that they believe in the
promise of new technologies. “Our Innovation Lab
represents our courage to deliberately step out of our
comfort zone and enable us to implement…
A Robust and Holistic Compliance Management
System”
Mukesh believes, “Our tech-enabled compliance approach
goes beyond meeting regulatory requirements, aligns with
clients’ strategy, and aims to generate value by weeding out
inefficient and insufficient compliance processes.” This
approach powered by technology ensures that Lexcare’s
compliance activities are predictive and proactive, thereby
promoting an organizational culture that encourages ethical
conduct and a commitment to legal compliance. “In simple
words, our processes provide a technological competitive
advantage, are customer-centric and are aimed at deliver-
ing improved compliance outcomes,” says Mukesh.
As an established industry leader, their advice to budding
entrepreneurs and enthusiasts aspiring to venture into the
business consultancy niche is fun-filled yet pragmatic. They
say that ‘Entrepreneurship’ is a roller coaster and before
deciding to jump on this ride, one has to ask themselves the
right questions to determine the probability of business
success.
“Before pursuing an idea, it is important to assess the
market needs and understand the prevailing gaps where
your solutions will fit in. The endeavour has to be supported
with a solid business plan. You should also have access to
source investments to keep going in the lowest lows till you
are able to cruise.
Meticulous Approach to Realise the Dream
…will pay eventually.”
Sharing his opinions on scaling Lexcare’s stronghold to
greater heights in the future, Amit says that ‘Technology’is
ever-expanding and is constantly influencing every aspect
of the business. “That is why we earmark investment for
R&D from our revenues. The goal of our Innovation Lab is
to infuse AI and analytics into solutions and explore the use
of emerging capabilities of technology to address
compliance challenges and enable transformation.”
Mukesh adds that their Compliance Management System
emphasizes digitizing the emerging compliance models;
enabling organizations to focus on doing things that matter
confidently; integrating strategic digital enablers, predictive
insights into compliance management, and delivery of
personalized experiences, and propelling modernization.
“In addition to the RegTech platform, we will continue to
radically support the future of compliance requirements by
providing adjacent offerings in terms of new functionalities
and enhanced customer engagement experience,”
concludes Amit.
May 2023

Empowering
Growth
16

Creating a Sustainable
Business Strategywith the
Help of
Consultants
ay by day, social and environmental issues are
Dpeeking into businesses’ lives and in order to
withstand this difficulty, businesses must make
sustainability a central tenet in a society where social
responsibility and environmental issues are becoming more
important. A sustainable business strategy not only ensures
the organization’s long-term existence but also promotes
goodwill among stakeholders and helps the environment.
Working with seasoned sustainability consultants can
change the game since they bring knowledge, perceptions
and fresh ideas to the table. This article explains how
companies can use consultants to their advantage as they
develop a sustainable business strategy.
What is the Role of Consultants?
Before diving into the process, it is crucial to grasp the role
of sustainability consultants in developing a sustainable
business strategy. Sustainability consultants have
specialized knowledge and expertise in sustainability
practices, regulations and emerging trends. They provide
insights into industry-specific sustainability opportunities
and best practices. They conduct assessments and gap
analyses to evaluate a company’s current sustainability
performance. Moreover, they identify areas where
improvements can be made and opportunities for
sustainable practices.
They facilitate stakeholder engagement processes to gather
input from various stakeholders, including employees,
customers, suppliers, and community members. This helps
identify sustainability priorities and opportunities aligned
with stakeholder expectations. Moreover, they collaborate
with businesses to develop a sustainability strategy aligned
with their goals and values. They help identify specific
initiatives, targets, and action plans to integrate
sustainability into the core business strategy.
First Step: Identifying Areas to Improve
In order to create a sustainable business strategy, evaluation
of present business practices to find places for
improvement. To pinpoint problems and formulate a
strategy to solve them, some businesses collaborate with a
sustainability consultant. As it’s crucial to comprehend the
current effects the business has on the environment and the
community, it is necessary to carefully consider policies,
operations and stance.
Moreover, defining clear objectives for the future so as to
achieve success is also very important. A comprehensive
understanding of long-term goals, both financial and non-
financial has the utmost importance in correcting what can
be improved. Consultants play a crucial role in this stage,
helping organizations articulate their sustainability vision
and align it with the overall business strategy. By
understanding the company’s mission, values and target
markets, consultants can tailor sustainability objectives that
are not only impactful but also aligned with the company’s
purpose.
Second Step: Implementing Comprehensive Assessment
To devise an effective strategy, organizations must have a
solid grasp of their current practices and performance.
Consultants facilitate this by conducting a thorough
assessment that includes environmental impact, social
responsibility, governance practices, and stakeholder
engagement. This evaluation often includes a SWOT
analysis to identify strengths, weaknesses, opportunities,
and threats related to sustainability. Consultants bring fresh
insights and benchmarking data to help organizations gauge
their performance against industry peers and sustainability
leaders.
17
May 2023

Third Step: Inclusion of Stakeholders
Sustainable business strategies must be inclusive and
consider the perspectives of all stakeholders. The
identification of value creation potential through the design
of new goods and services, more inclusive research and
development and testing of new strategic priorities can also
be accomplished through stakeholder engagement.
Consultants facilitate stakeholder engagement sessions to
gather insights, concerns and expectations from various
groups, including employees, customers, suppliers,
investors, and local communities. Involving stakeholders in
the strategy development process fosters transparency,
builds trust and ensures that the final plan addresses key
concerns effectively.
Fourth Step: Crafting an Action Plan
The success of a sustainable business plan depends on how
well it is put into practice. A thorough action plan must be
created by consultants in conjunction with important
stakeholders and include explicit goals, deadlines,
responsible parties, and resource allocations. This strategy
should incorporate sustainability considerations into all
functions and procedures, displaying an organization-wide
dedication to sustainable practices.
Fifth Step: Tracking the Progress
A sustainable business plan is only as good as how well it is
put into practice. A thorough action plan that defines
specific goals, deadlines, accountable parties, and allotted
resources is developed by consultants in conjunction with
important stakeholders. In order to show the organization’s
commitment to sustainable practices, this strategy
incorporates sustainability issues throughout all
departments and procedures.
Sixth Step: Incorporating in Company Culture
Sustainability must become ingrained in the company’s
culture for a sustainable business strategy to be genuinely
effective. The organisation works with consultants to create
employee training programmes, awareness campaigns and
incentive programmes that encourage engagement in
sustainability. Employees are empowered to adopt
sustainable practices in their everyday work and personal
life when a sustainable culture is fostered, which has good
effects both inside and beyond the organisation.
Seventh Step: Constant Review and Adaption
Dynamic company strategies that adjust to new situations
and possibilities are essential. Consultants help with
periodic evaluations to assess the strategy’s efficacy,
pinpoint areas for development, and modify objectives and
action plans as necessary. The firm is kept flexible and
responsive to changing sustainability trends and shifting
stakeholder expectations thanks to this iterative process.
Final Words
With the assistance of sustainability consultants, creating a
sustainable business strategy is a team effort that
necessitates a devotion to making a difference. Consultants
help organisations effectively traverse the intricacies of
sustainability by bringing to the table important
experiences, new viewpoints and best practices from the
industry. Organisations may put themselves on a path
towards sustainability and build a better and more
prosperous future for all stakeholders by defining clear
sustainability targets, performing thorough evaluations,
involving stakeholders, and creating practical plans.
Embracing sustainability is an opportunity to prosper in a
corporate environment that is continually changing, not just
a duty.
18

New Chase
Consultancy offers
that premium
expertise which is
needed for Indian
MSMEs to grow
and ourish much
faster.
20

Consultancy Services
Accelerating the Growth Through
Skill Development
ecognized as the fastest-growing economy, India is
Rattributed to technological advancements, surge in
education and phenomenal growth in the business
sector. Driven by the passion, dreams and encouragement of
the Indian government, there has been dynamic growth in
the Micro, Small and Medium Enterprise sector (MSME).
According to India Brand Equity Foundation research, India
has approximately 633.9 lakh MSMEs in India. The Micro
sector includes 630.5 lakh enterprises, accounting for over
99% of the country's total number of MSMEs.
The small sector includes 3.3 lakh enterprises (0.5% of total
MSMEs), while the medium sector includes 0.05 lakh
enterprises (0.01% of total MSMEs). Around 324.9 lakh
enterprises (52.3% of total MSMEs) are in rural areas,
while 309 lakh enterprises (48.8%) are in urban areas.
The businesses in the MSME sector are generally driven by
the entrepreneurs steering the business wagon through their
available resources and possible solutions in the prevailing
conditions. It is observed that despite having crucial
technical talent and efforts made in the right direction, these
enterprises are seen struggling with professional attributes.
This has led to the need for professional training, guidance
and coaching in skill development. However, despite
knowing the need, finding the right training and
development organization can be challenging at times.
Having trained thousands of business entrepreneurs and
professionals, New Chase Consultancy Services is an
impactful training organization that has created its mark in
the modern business scenario. Guided by the dynamic
Founder and Lead Trainer, Sushil Agarkar, New Chase
Consultancy has empowered business leaders and several
employees with professional qualities, aesthetic adeptness,
and key skills in business communication.
An Overview
New Chase Consultancy is a sales training, entrepreneur
coaching and implementation company which specifically
works with Indian MSMEs and helps them to grow their
sales. The company helps Indian MSMEs to build a self-
sustainable business and put their businesses in an
automatic self-operating mode.
The company assists businesses to set up their sales teams
and strengthen their revenue department by planning,
recruiting the right team members, training, monitoring
their daily activities, and reviewing their performance. New
Chase Consultancy supports the MSMEs to build their
winning and performing sales teams. Currently, it has
trained more than 50000 sales professionals and over 5000
entrepreneurs across India.
The Able Leader
While working with several business enterprises, Sushil
observed that despite having the talent, and technical
knowhow, these enterprises lacked the professional edge in
gaining new business orders, dealing with corporates and
engaging with the MNCs. He strongly felt the need to
polish them with the crucial skills of presentation,
communication, soft skills and leadership. With the
ambitious purpose of boosting the Indian business segment
in the MSME sector, Sushil started this firm-New Chase
India’s Most Trusted Business Consulting Companies
21
May 2023

Consultancy Services to equip, empower and enrich
business entrepreneurs and their team members.
He identified the need for training and preparing them for
the crucial selling skills which are important in the cases of
small-sized sales teams and when the prospect list not being
very long. Sushil helps enterprises gain maximum from
these two prevailing conditions.
He supports in identifying the ‘Who’ prospects will convert
and ‘How,’ so that the sales teams can begin generating
sales for their enterprises.
F.I.G.H.T.E.R. Sushil Agarkar is an expert in transforming
underperforming businesses through sales process
improvements. After training over 5000 sales professionals,
Sushil has become a master in identifying and solving
problems faced by the small and medium enterprises (SME)
and the complexities involved in scaling up their
businesses.
Professionally, Sushil has deep and unparalleled experience
as a sales head, business consultant, regional sales manager,
business head and vice president of a clutch of reputed
organizations, such as, Indiamart.com, tradeindia.com, and
Vision Websters Pvt. Ltd. He recently served as the CEO
and Managing Director–Sales, of Smart Training &
Consultancy.
As a leading Sales Trainer, Sushil has added immense value
to many small and medium-scale organizations by
formulating fool-proof strategies to increase client-base,
enhance revenues, reduce operational costs, optimize
resources, measure productivity, and mine strategic
partnerships for a host of business benefits.
Under Sushil’s tutelage, one is sure to learn about the
various aspects of sales and business development, starting
from identifying potential clients, and approaching
prospects to nurture leads and converting them into loyal
customers for the entire lifecycle of a brand.
Under his expert guidance, your sales professionals will
learn how to approach prospects, introduce or promote a
product or service, explain its value and features, justify its
cost, gain extensive industry knowledge, and perfect
practical sales techniques. This makes Sushil one of the
finest and most accomplished trainers in the industry.
22

Inspirations Within
Since the past 28 years, Sushil Agarkar is associated with
the MSME sector, and he found one challenge which was
unanswered because of which less than one percent of
MSMEs could make it to 1000 crore benchmark easily. So
New Chase Consultancy offers that premium expertise
which is needed for Indian MSMEs to grow and flourish at
a much faster pace. He believes that the tremendous
potential of the industrial business sector is hidden and
unexplored, can be given the right exposure through their
value-based sales training programs. Right marketing and
sales strategies can boost the business scope of these
enterprises and change their fundamental approach towards
the business.
Tackling Challenges
Initially, being new in market acceptability was a challenge.
Today, New Chase Consultancy has succeeded in making
entrepreneurs understand the fact that they will not be able
to scale up their businesses unless they upgrade themselves,
and put systems and processes in the proper order. Sushil
identified the crucial professional aspects of business that
have accelerated the growth of several organizations and
start-ups.
Being adept with key skills of communication, presentation
and sales, business enterprises can gain the customer’s trust
and respect, thereby succeeding in achieving decent sales
figures. It is an obvious fact that any organization would
like to deal with a professional enterprise that will reflect
the class and level of communication, response time and
quality services.
Key Differentiators
Sales implementation is one of the important aspects of
New Chase Consultancy. Every business enterprise needs
regular sales to run the business, meet the expenses and fuel
the growth objectives. Sushil adds, “We just don’t teach
sales, but we get the teaching implemented through active
participation and interactive roleplay. The participants are
given practice on making calls, initiating sales
presentation, convincing the client on the business
offerings, negotiations, closing the sale and the possible
objection handling. We take the responsibility of the growth.
The association is based on the fact that we become the
part of the client’s organization and then work towards a
common goal.”
Impact of Technologies
Emerging technologies will definitely help business
consultancy and training industry in delivering valuable
learning that will make working much easier and with faster
outcomes. Modern software systems have helped the
business enterprises in streamlining the processes, building
control, reducing errors and working efficiently. The
advanced Customer Relationship Management (CRM)
applications are the best tools that have organized the sales
department for consistent and effective communication with
the prospects and the clients.
The regular follow-up and feedback system has supported
in understanding the client expectations, improving the
internal systems and developing the marketing strategies
accordingly.
Adapting with times
New Chase Consultancy Services is a modern organization
that focuses on changing with new trends and practices.
Sushil mentioned, “We use social media platforms to
update training programs and coaching activities. The
value-based training snippets, posts and videos help us to
connect well with several other organizations, business
entrepreneurs and HR professionals. We are coming up with
an innovative one-of-its-kind of an App through which our
clients can learn but also will be able to seek consultation
whenever they feel the need.”
Golden Advice
Replying as an advice, Sushil highlights the importance of
learning in the professional life. He points out that Learning
is the key to understanding the industry's changing aspects
and demands. Many entrepreneurs start the business and
then think about how to sustain it and what needs to be
done. However, in reality, the game is the reverse, where
the businessmen need to plan first, prepare themselves for
the game, invest in themselves, and learn and master the
required skills.
Future Projections
Revealing about the future, Sushil elaborated, saying, “We
are planning to open our branch offices in this year23 -24.
The first one is Ahmedabad, and we plan to create job
opportunities for at least 100 professionals this year.”
23
May 2023

Adapting to
Cultural Differences in
International Business
Consulting
One of Ola Joseph’s quotes talks about diversity, “Diversity is not about how we
differ. Diversity is about embracing one another’s uniqueness.” Adapted by every
sector across the globe, celebrating cultural differences is a positive point and the
business sector has also taken steps to implement diversity and inclusion at
workplaces for a culturally rich work environment.
Day by day, international business operations are also becoming increasingly
common. For them, the world is becoming more accessible, and new markets are
emerging. Cultural differences such as language problems, pricing difficulties,
culture collisions, etc. are not very atypical; however according to a study,
culturally diverse teams produce more creative and innovative results, businesses
must understand the many facets of cultures and foster diversity in their
organizations.
Talking especially about the consulting sector, in today’s interconnected
world, international business consulting has become an
indispensable aspect of global trade and commerce.
Companies seeking to expand their operations beyond
borders often turn to consulting firms for
guidance, expertise and market insights.
24

However, engaging in business activities across different cultures poses unique challenges, which can significantly impact the
success of a consulting engagement. This article sheds light on how the world of international business consulting is adapting
to cultural differences and celebrating different approaches and mindsets.
How can Cultural Differences Impact the Business Process?
Cultural differences influence every aspect of the consulting process, from initial client meetings to the final implementation
of recommendations. One of the fundamental areas affected by cultural differences is communication. Language barriers can
hinder effective communication, leading to misunderstandings and misinterpretations. Additionally, non-verbal cues, such as
body language and gestures, may carry different meanings in different cultures. Considering this, consultants stay mindful of
these variations and find ways to bridge communication gaps.
Enriching Developments
25
May 2023

Cultural differences also impact decision-making styles. In
some cultures, decisions are centralized and made by senior
executives, while in others, a more participative and
consensus-driven approach is preferred. Consultants adapt
their strategies to suit the decision-making norms of the
client’s culture, fostering trust and cooperation.
How is Adapting Cultural Differences Beneficial for
Businesses?
Cultural diversity has a big impact on relationships and
international business. The fact is that people from different
cultural backgrounds have different styles of solving
problems. Individuals from various cultural groupings
tackle problems and difficulties in various manners. The
same conditions elicit diverse thoughts and responses in
other cultures. They each accomplish the task in a different
way. A culturally diverse team can broaden its range of
skills and knowledge by fusing these distinct perspectives
and mindsets, and they also gain the capacity to think more
abstractly and come up with answers on numerous levels.
New Approach: Navigating the Cultural Complexities
To successfully navigate the complexities of cultural
diversity, international business consultants must be flexible
and open-minded in their approaches. Here are some
essential strategies for adapting to cultural differences:
• Thorough Research is Necessary: Before engaging
with a new client from a different cultural background,
consultants invest time in learning about the client’s
culture, business practices and social norms.
Understanding the nuances of the client’s culture
enables consultants to make informed decisions and
build rapport effectively.
• Embracing Cultural Sensitivity: Cultural sensitivity
involves being aware of and respectful towards the
differences in beliefs, values and behaviors of people
from different backgrounds. Consultants remain non-
judgmental and open to diverse perspectives, which
fosters a positive and inclusive consulting
environment.
• Development of Cross-cultural Competencies:
Successful consultants possess strong cross-cultural
competencies. These include adaptability, empathy,
active listening, and the ability to navigate ambiguous
situations. With these skills, consultants build trust and
foster long-term relationships with clients from
different cultural backgrounds.
• Diverse Consulting Teams: Having team members
who are familiar with the client’s culture can provide
valuable insights and facilitate smoother interactions.
Being aware of the diverse cultures of clients also
impacts the outcomes they provide to clients. The
results after appropriate consulting are happy and
satisfied customers.
• As per Client’s Requirements: There is no one-size-
fits-all solution in international business consulting. In
order to fulfill the unique demands of clients,
consultants tailor their strategies and
recommendations. They align with the specific
cultural context and business environment of each
client and provide consultation. Moreover, they
possess qualities such as flexibility and creativity in
problem-solving that are essential to accommodate
varying cultural needs.
• Foster Effective Communication: Clear and open
communication is crucial in cross-cultural consulting
engagements. For smooth processes, consultants
encourage clients to express their concerns and
actively seek feedback to ensure mutual
understanding. Regular check-ins can help identify
and address any potential issues arising from cultural
differences.
• Managing Time Zones and Work Styles: When
working across different time zones, it is essential to
establish effective communication and meeting
schedules that accommodate the availability of all
parties. Here, consultants play a crucial role and stay
should also be mindful of different work styles and
expectations to avoid potential conflicts.
Final Words
Overall it may be said that, as various organizations are
expanding their businesses to an international level, cultural
differences are only to boost their performance.
International business connections and transactions are
being significantly shaped by cultural variations. To prevent
misunderstandings and foster effective partnerships,
businesses that operate in different cultural contexts must
adjust to these variances. Building solid connections with
local partners and clients and implementing cultural
training and education programs are two efficient methods
for overcoming cultural obstacles. Businesses can succeed
in the long run and gain a competitive edge in international
markets by accepting and adjusting to cultural differences.
26

usiness leaders must be agile, focused, and
Bfuturistic in their business planning. Their chal-
lenges are a relentless need to reduce expenditures,
optimize business potential, and increase per-project
profitability. It often becomes challenging, and the changing
situation demands different strategies.
It is where business experts are crucial in steering the
MSME organizations to establish mid to long-term
strategies and drive them towards efficient and productive
working. Modern business consultants help boost busi-
nesses by establishing business strategies, optimizing their
work processes, and enhancing the efficacy of their
operations.
Furthermore, it is complicated for Small Enterprises to
onboard big consulting organizations due to their high cost.
Apart from that, the organizational cultural shift required
for MSME while dealing with such a large corporate
consulting house is not quickly adopted by the leaders and
team members of such SME enterprises.
A professional who deeply understands the problem area of
MSME can quickly transform the business potential with a
The Dynamic Powerhouse
Empowering Business Start-ups
Transformation
has been an expert
in cost reduction
and utilization
of resources.
Mrs Darshana Thakkar
Founder
28

high adaptability rate. Transformation-The strategy HUB is
among such top MSME consulting organizations that not
only help companies increase their business but help
transform it into a globally competitive organization. Mrs.
Darshana Thakkar, the founder of Transformation, has
invested 27-plus years in transforming small businesses.
Her rich experience, detail orientation, and deep knowledge
and insights about the area of MSME are the key drivers
behind her client's success. She helped many organizations
to transform their business potential.
The Transformation is dedicated to support
*MSME Business of country
*Start-ups
*Women Entrepreneurs
to grow and expand their business across the boundaries.
What aspects make it stand out Transformation-The
Strategy HUB unique in the cutthroat competition?
The goal of any business is to make a profit, and
Transformation strives to increase the yield of high-
potential MSMEs. The reason for the existence and start-up
of any business is to earn profit and build wealth. We are
passionate about transforming your company in terms of
increased profitability and business growth, whether a start-
up or MSME (Micro, Small, and Medium Enterprises).
Our services provide best-in-class customized tools,
techniques, and approaches to meet the needs of
increasingly demanding and transitional business
challenges at an affordable cost.
At Transformation, our team understands that every
organization has grown with unique culture and business
practices. We provide a customized solution that fits the
organization best with minimal changes and resistance. The
Transformation team of experts has extensive experience
ranging from five to 28 years in managing the shop floor
and business management with MSME companies. That
makes understanding problems and the respective
affordable solutions for MSMEs most compatible.
Details about offering from Transformation-The
strategy HUB
The Transformation's key areas of operations are MSME
and start-ups. We know that MSMEs contribute to our
country's GDP by about 30% and India's export by about
45%. Furthermore, MSMEs employ approximately 11 crore
people. Despite these significant contributions, the industry
has high growth potential as the sector is unorganized
regarding business practices. With appropriate strategies,
MSMEs can become globally competitive. We are offering
the following solutions for MSMEs. Our Transformation
Theme for MSME includes,
29

• To define a strategic growth path for MSME companies
• Formulation of growth and marketing strategies for
your organization
• Transform the organization from a person to a system
driven
• Increase your profitability and increase your
productivity
• The catalyst for Automation and Digital
Transformation of the MSME organization
• Advisory and support for different government
schemes for MSME
• Develop a business process and system to fit with your
organizational culture
• Organizational restructuring and strategic planning
across the function: Planning, Procurement,
Production, Inventory, Marketing, Accounts, and HR
• Effective Utilization of your valuable resources:
Material, Machines, Manpower, Money, Time, Data,
and Technology
• Training of business function to improve employee
performance
It is a well-known fact that India is a young country. Fifty
percent of our population is between the age of 25 to 35. It
is tremendously challenging to find a job for everyone.
Instead, our youth can become entrepreneurs who can start
business ventures and employ others.
But due to a lack of business experience, our start-ups face
difficulties sustaining business adversities. We support our
start-up ecosystem by training, mentoring, and
handholding. We are associated with CED, the Government
of Gujarat, and other incubation centers and universities.
We are also providing complete handholding to start the
business.
Start-up:
• Starting from idea generation, selecting a business,
SWOT Analysis, and starting of business for aspiring
entrepreneurs
• Start-up process from type of company and
registration, various government registration process
support, and complete handholding for all starting
process
• Guidance in the vital decision-making at a different
stage of business start-up and process
• Support in a feasibility study to estimate market
demand and production capacity
• Support to define marketing strategy and coach to
implement same in line with the target market
• Support in project report and fundraising options
• Advisory for appropriate fund distribution in different
assets and working capital
• Advisory and support in establishing business premises
and in the procurement of capital assets
• Advisory and support business operations during the
initial period of business operations
• Advisory and support to avail the benefit of the
different government schemes for the start-up business
Technology Adoption:
MSME businesses are traditionally managed. The adoption
of emerging technologies is minimal and slow in MSME
companies. The main reasons for the slow adoption of
technologies are:
• Knowledge about appropriate technology suitable in
line with their business model
• Fear of the unknown and lack of knowledge about
benefits
• Higher initial costs, especially in the absence of an
expert, may end up adopting inappropriate technology,
which may result in failure
To solve these critical problems of MSME, we are happy to
help in the appropriate selection and implementation of
suitable technology. We recommend the solution most
relevant to their business process and organizational culture
and is budget-friendly. By providing implementation
support, we ensure that the system is adopted at all levels of
the organization and provides a faster return on investment
by appropriately using the same.
Modern technologies like Industry 4.0, IoT, AI, ML,
Robotics, RPA, Data Analytics, Additive Manufacturing,
etc., have established their footprint in large corporates. But
for the MSME sector, this technology adoption is quite
challenging.
We recommend our client consider technology adoption on
a priority basis as it provides a quick return on investment
and increases competitiveness in the industry. As MSME
Transformation specialists, we lead with necessary
organizational changes with step-by-step adoption of
digitalization based on the work need.
Current Profile and Achievement of Founder Darshana
Thakkar:
• Founder and CEO of Transformation
• Certified Women & Independent Director by IICA,
30

Ministry of Corporate Affairs, Government of India
• Member of Board of Management at Makarpura Ind.
Estate Co-operative Bank Limited
• Start-up mentor and Trainer by CED, Government of
Gujarat
• Jury Member at Gujarat government and other
incubation center institutions and universities
• Registered Business Advisor- Tata Nexarc, Tata
Business HUB
• Chairman : MSME Support at Makarpura GIDC
Association, Vadodara
• Regional partner West- India's No-1 Magazine
"Industrial Automation."
• MSME Transformation & Strategic Advisor- MSME
Business Forum India, Delhi
• Author in India's No -1 Industrial Automation
magazine
Recognition:
• Winner of Gujarat Women's leader award 2022 by
CMO Asia
• Winner of Influential Women Leader in Business by
Insight Success 2022
• Recognized as India's most trusted consulting company
by Insight Success 2022
• Felicitated by Mentor my board in the gracious
presence of Honourable FM Mrs. Nirmala
Sitaraman during Women Directors conclave -2022
• Felicitated by the president and other members of
Makarpura GIDC Association for her excellent
contribution to supporting MSME and start-up
Businesses
• Interview featured in Quarterly magazine of the world
trade center, Mumbai,2021
• Recognized & Featured in the top 10 Women
Entrepreneurs of Gujarat 2022 by Hello Mumbai News
in March-2023
• Have covered in few regional premium newspapers,
TV channels & digital media
• Author & publisher of blogs, articles, Research reports
& case studies related to the industry.
• Felicitated during Fempreneur Award-2023, organized
by Vyapaar Jagat for excellent contribution to women's
Entrepreneurship development & empowerment
• Featured as the Top influential woman in Business
2023 in India's premium business magazine "Decision
Makers."
• Interview about technology in the Automotive industry
published in the cover story of Industrial Automation
magazine April-2023
Future Goals
After the post covid era, businesses regained momentum in
their respective sectors. The one positive thing that
happened was the adaptability of the technology. Now even
micro and small enterprises are becoming technology-
friendly. The geographical boundaries are no more
hindering any work. It has led to more opportunities for a
hybrid work environment.
Due to the physical nature of consulting practices, earlier
business was only to the nearby geographical area. Now
companies are open to associating with remote business
associates.
These helped our company explore the association
opportunities in the long-distance MSME companies and
MSME associations. Currently, some projects are in the
pipeline in Maharashtra, Punjab, MP, and West Bengal,
apart from Gujarat. We have a solid plan to establish our
footprint in the other state as an MSME and Start-up
catalyst by 2025. Our existence and goals are to promote
#localforvocal and #atmanirbharbharat to contribute to
making our great nation India the world leader. The
#MSME sector is a very high potential contributor, and we
are committed to transforming Indian MSMEs to their
highest potential. Furthermore, our prime focus is to
prevent our talented youth from migrating to other countries
by providing mentoring and handholding to start and
succeed in their entrepreneurship journey.
Making India a World Leader
With the contribution of the nation's youth to the economy,
India has the capabilities to become a world leader. Mrs.
Darshana wants to make her company Transformation a
small contributor to making India a world leader. She wants
to transform Indian Small Businesses to a new height of
success and competitiveness. The company wants to be
recognized as Shark Tank for Indian MSMEs to transform
them into a globally competitive business house.
31
May 2023

www.ciolookindia.com I N D I A

India's Most Trusted Business Consulting Companies.pdf

Recommended

Recommended

More Related Content

Similar to India's Most Trusted Business Consulting Companies.pdf

Similar to India's Most Trusted Business Consulting Companies.pdf (20)

More from CIOLOOKIndia

More from CIOLOOKIndia (20)

Recently uploaded

Recently uploaded (20)

India's Most Trusted Business Consulting Companies.pdf