India’s Most Spectacular Hotels to Experience February2024.pdf

Vol 02
Issue 04
2024
LOOK
I N D I A
Vishal Vithal Kamat
Executive Director
Kamat Hotels India Limited
Welcome to the Abode of Unparalleled Warmth
Infused with Indian Hospitality.
Beyond Palaces
How India's Most Unique
and Unforge able Stays are
Unveiling the Magic of
Opulence and Majesty?
Discovering India
Modern India's Royal
Hotels Helping You Create
Memories to Last a Life me
www.ciolookindia.com

CAPTIVATING TRAVELLERS
AROUND THE GLOBE
India's hospitality landscape stands adorned with a
plethora of magnificent hotels, each offering a
unique blend of luxury, culture, and unparalleled
experiences. From the regal palaces of Hyderabad to
the serene terrains of Mumbai, Begaluru, and
Gandhinagar, these hotels are not just places to stay
but destinations in themselves.
Nestled amidst the breathtaking landscapes of India,
these hotels boast architectural marvels that
showcase the rich heritage and culture of the
country. From opulent royal residences converted
into luxurious hotels to modern marvels designed to
offer an escape from the mundane, each property
tells a story of India's rich history and vibrant
traditions.
Beyond their architectural splendour, these hotels
offer a myriad of experiences that cater to every
traveller’s palate. Whether it's indulging in
traditional Ayurvedic therapies in the tranquil
settings of spa retreats or savouring gourmet delights
prepared by world-renowned chefs, guests are
treated to a sensory feast that leaves a lasting
impression.
Moreover, these hotels serve as gateways to some of
India's most iconic attractions, allowing guests to
explore the country's diverse landscapes and vibrant
culture with ease. Whether it's embarking on a
wildlife safari in the lush jungles of Ranthambore or
immersing oneself in the vibrant bazaars of Mumbai,
these hotels offer the perfect base from which to
discover the wonders of India.
These CIOLook ‘India's Most Spectacular Hotels
to Experience,’ are not just places to stay but
destinations that offer a glimpse into the soul of the
country. With their unparalleled hospitality, timeless
elegance, and unwavering commitment to
excellence, they continue to captivate travellers from
around the world, ensuring that every stay is nothing
short of extraordinary.
In the following pages of this exclusive edition, you
will witness their enchanting tales along with two
trendy articles, that will deepen your reading
journey. Enjoy the magnificent and spellbinding
experience.
Welcome in!
- Gaurav PR Wankhade
Managing Editor

08
Cover
Story
Welcome to the Abode of
Unparalleled Warmth
Infused with Indian Hospitality.

CONTENTS
Articles
26 34
30
The Leela Bhar ya City
Welcome into the Warmly
Embrace of True Indian
Luxury Hospitality
The Leela Gandhinagar
The Promise of a Quintessen al
Stopover for the Godly
Travellers to the Vibrant Gujarat
38
Beyond Palaces
and Unforge able Stays are
Unveiling the Magic of
Opulence and Majesty?
Discovering India
Modern India's Royal
Hotels Helping You Create
Memories to Last a Life me

CONTENT
DESIGN
Visualizer : Sandeep Tikode
Art & Design Director : Rashmi Singh
Associate Designer : Sameen Arif
SALES
Vice President : Swapnali Vasaikar
Asst. Vice President : Tejaswini Whaval
Sr. Team Leader : Suraj Gadekar
BDE : Meera Patel
TECHNICAL
February, 2024
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LOOK
I N D I A

Brief
Featuring
Tulasi Chakradhar,
Cluster General Manager
Ellaa Hotel
This luxury hotel in Hyderabad offers a myriad of flavors,
including modern Indian, authentic Thai, social Japanese,
delicious Italian cuisine, and prime steaks.
Company
Himanushu Pathak,
Director of Sales
and Marketing
Virender Razdan,
General Manager
Vikas Sood,
General Manager
Hillock Hotel
The Leela Bhartiya City
This extravagant hotel in Ahmedabad is a seamless
combination of the old and the contemporary, inspired by
Classical European architecture.
The Leela Bhartiya City, Bengaluru is a 5-star hotel near
International airport that offers luxury rooms and suites,
convention centre, fine dining and more.
The Leela Gandhinagar offers a delightfully classic
accommodation with sweeping views of Gandhinagar's
verdant environs, skyline, and the railway line beyond.
Vishal Vithal Kamat,
Executive Director,
Kamat Hotels
India Limited
The Orchid Hotel
The Orchid Hotel is a 5-star hotel near Mumbai Airport
with opulent rooms, complimentary airport transfers,
restaurants and more.

Welcome to the Abode of Unparalleled
Warmth Infused with Indian Hospitality.

Vishal Vithal Kamat
Executive Director
Kamat Hotels India Limited

The Orchid Hotel,
Asia’s ﬁrst Ecotel 5-star
chain of hotels, exempliﬁes
its unwavering commitment
to eco-friendly practices
in its daily operations.

S
ince time immemorial, hotels have been portable
homes for avid travelers, which they can carry in
their hearts wherever they go. Hotels have been
more than mere accommodations; they are havens for
explorers seeking comfort, luxury, and a taste of local
hospitality. Nestled across India’s vibrant landscape and
synonymous with exceptional hospitality, The Orchid
Hotel is a beacon for travelers seeking extraordinary
experiences.
The travelling flock of nationally and internationally
touring birds on their journeys find solace in the cozy
atmosphere and feeling of comfort in the cushy warmth of
Indian hospitality, from Mumbai to Pune, Lonavala,
Shimla, Manali, Jamnagar, from Puri to Goa, and across all
the major destinations in India. Whenever adventurous
touring spirits enter their next place of exploration, their
legs turn towards The Orchid Hotel, India’s most spectacu-
lar chain of hotels, to have their life’s best experiences of
lifetimes again, and again, always and forever.
Pan-India, The Orchid Hotel chain has carved its place as
India’s most spectacular hospitality destination. Welcoming
a diverse array of national and international travellers, this
renowned chain encapsulates the essence of cozy comfort
and unparalleled warmth infused with Indian hospitality.
For adventurous and seasoned travelers, The Orchid Hotel
has become the go-to destination, offering a treasure trove
of unforgettable moments, ensuring each stay becomes a
cherished memory to be relived time and again.
Taking great pride in sharing his insights about The Orchid
Hotel and its associated properties, Vishal Vithal Kamat,
the Executive Director, Kamat Hotels India Limited, says
The Orchid Hotel, as Asia’s first Ecotel 5-star chain of
hotels, exemplifies its unwavering commitment to eco-
friendly practices in its daily operations.
In Mumbai and Pune, The Orchid Hotels are renowned for
their exceptional offerings, catering primarily to business
travelers. On the other hand, The Orchid properties in
Lonavala, Shimla, Manali and Jamnagar have earned a
special place in the hearts of leisure travelers. Each location
offers a unique and immersive experience nestled in the
heart of their respective cities.
The Orchid Hotel Mumbai—Asia’s first certified 5-star
Ecotel Hotel
The Orchid Hotel Mumbai stands as a pinnacle of luxury
and environmental responsibility, holding the distinction of

being Asia’s first certified 5-star Ecotel Hotel. Firmly rooted
in the belief of “Atithi Devo Bhava”—where the guest is
revered akin to the divine—the hotel extends gratitude and
devotion to each guest. From the traditional ‘Namaskar’
greeting at the entrance, the experience leaves an indelible
mark in the hearts of visitors, embodying a friendly
approach to guests, staff, and nature.
Strategically positioned just a kilometer from the domestic
airport and five kilometers from the international airport,
the hotel enjoys seamless connectivity to key Mumbai
travel and commercial hubs. It’s notably close to prominent
locations like the Bandra Kurla Complex and Goregaon
Exhibition Centre, catering to business and leisure travelers.
The Orchid Hotel Mumbai boasts a diverse range of
restaurants, each exuding a unique ambience, personality,
and cultural influence, making them stand out in Mumbai’s
culinary landscape.
Moreover, their culinary excellence is accentuated by their
commitment to utilizing the finest, locally sourced
ingredients.
One notable gem within the hotel is “South of Vindhyas,” a
hidden culinary treasure in Mumbai. This establishment
introduces diners to the diverse and delectable flavours of
four southern Indian states. Master Chef Bala Subramanian
and his team are dedicated to creating mouthwatering
dishes and transporting taste buds to a culinary paradise.
The dining experience at South of Vindhya’s is unique,
offering a sit-down buffet in an ambience inspired by
Mangalorean estate houses. The traditional attire of the
hostess and the Southern instrumental music and culture
infuse authenticity into the atmosphere.
Guests can savour dishes like the Spicy Kodi Vepudu
Chicken and the aromatic Meen Biryani, leaving taste buds
dancing with joy. The influence of Kamat’s family recipes,
inspired by their matriarchs, adds a personal touch to the
cuisine. This inviting estate house not only celebrates the
culinary heritage of southern India but also immerses guests
in its unique culture and ambience, ensuring an unforgetta-
ble dining experience at The Orchid Hotel Mumbai.
Fort Jadhavgadh—A Peek into Maratha Heritage with
Unparalleled luxury
Fort JadhavGadh, a historic gem dating back to 1710, is a
living testament to India’s rich heritage. It allows travelers
to step back in time and relive the Maratha legacy. The
meticulous preservation of managerial roles and unique
features within the Fort ensures an authentic and culturally
rich experience. Fort JadhavGadh in Pune also fulfils the
dream of an authentic heritage wedding.
Nestled atop the scenic Saswad hills in Pune, Maharashtra,
Fort JadhavGadh - A Gadh Heritage Hotel offers a
captivating window into the opulent Maratha legacy
spanning centuries. Situated at 2,511 feet above sea level,
this unparalleled Fort Heritage Hotel sprawls over 25 acres
of lush greenery and hillocks. Pioneering the concept of a
Museum Fort Hotel globally, it immerses visitors in the
regal Maratha lifestyle of yesteryears while providing
modern amenities and luxurious comfort.
A highlight of this destination is ‘Aai’, the transformed
horse-stable-turned-museum. The personal collection of Dr
Vithal Venkatesh Kamat, Chairman of Kamat Hotels India
Ltd, gives a peek into Maharashtra’s rich and cultured past.
Each artefact within echoes a four-century-old history,
making this museum a captivating attraction.
Vishal and his team swear by the hotel’s commitment to
preserving historical significance and heritage charm while
curating exceptional experiences for their guests. At Fort
JadhavGadh, the rooms, referred to as ‘Kholis’ in Marathi,
seamlessly blend modern comforts with the Fort’s historic
Firmly rooted in the belief
of ‘Atithi Devo Bhava’—where
the guest is revered akin to
the divine—at our hotel,
we extend gratitude and
devotion to each of
our guests.
India’s Most Spectacular Hotels to Experience

walls, ensuring heritage preservation. The Deluxe Rooms
exude heritage essence in their interiors, satisfying the
expectations of discerning patrons.
The Premium Rooms with Hill View offer a majestic
panorama of lawns and surrounding hills, evoking a regal
sensation akin to overseeing a kingdom. For a romantic
touch, the Premium Rooms with Rain Shower are popular,
letting guests enjoy a starlit bathing experience. The
Maharaja and Maharani Suites blend old-world charm and
modern luxury, providing a unique royal stay. The Royal
Tents, fully air-conditioned and surrounding a 300-year-old
pond, offer an adventurous yet elegant experience.
Fort JadhavGadh presents an array of culinary delights,
taking guests on a gastronomic journey. Chhajja, an all-day
dining restaurant perched on the upper level, allows guests
to dine like kings while overlooking the fields. Payatha, the
Ethnic Foothill Restaurant, serves authentic Marathi and
Indian cuisine.
The hotel’s stunning swimming pool amidst the serene
natural beauty invites guests to unwind and relax. The spa
offers rejuvenating treatments, enhancing the overall
experience. Engaging fort tours, exploring ancient dun-
geons, and participating in farm activities enrich the
historical and rural experiences available.
Guests are also treated to captivating traditional Marathi
arts such as ‘Danpatta’ and ‘Lavani’. These vibrant
performances showcase the cultural heritage of Maharashtra
and provide a unique opportunity to appreciate the region’s
rich traditions and art forms.
The Fort was originally built in the 17th century by Pilaji
Jadhav Rao, a Maratha warrior from the Jadhav dynasty.
The Fort played an important role in the Maratha empire
and was used as a military stronghold during various battles
and campaigns.
One of the most famous events associated with Fort
JadhavGadh is its connection to Bajirao-I, the legendary
Peshwa who served as the prime minister of the Maratha
empire. Bajirao-I is said to have visited the Fort several
times and used it as a base for his military campaigns.
Today, Fort JadhavGadh has been restored and converted
into a luxury hotel, offering guests the opportunity to
experience the rich history and culture of the region. The
Fort’s architecture, with its grand gates, ornate carvings,

Despite all the technological
advancements in our hospitality
operations, I ﬁrmly believe that
maintaining a personal
connection and genuine
guest interaction remain of
utmost importance to us.

a UNESCO World Heritage Site, or participate in traditional
dance and music performances. The resort also offers nature
walks, bird watching, and cycling tours, providing a unique
way to explore the region’s natural beauty.
Lotus Eco Resort, Konark, is a haven of luxury and
sustainability that offers its guests a range of unique
experiences. From wellness and culture to food and nature,
the resort promises to create unforgettable memories for
those seeking a peaceful and enriching retreat.
Top five attractions for travelers:
*Puri - Shree Jagannath Temple: Pay homage to Lord
Jagannath, Balabhadra and Devi Subhadra and experience
the intricate artworks of the ancient Ganga Dynasty.
*Konark - Sun Temple: Witness exquisite Kalinga architec-
ture devoted to Lord Surya, a UNESCO World Heritage
site.
*Chilika Lake: Explore an untamed beauty with rare
species, migratory birds and enchanting sunrise/sunset.
*Raghurajpur: Visit a small hamlet showcasing vibrant
houses and Pattachitra art, one of the oldest art forms of
Odisha.
and spacious courtyards, provides a glimpse into the
grandeur and splendor of India’s royal past.
Lotus Eco Resort Konark, Odisha
Lotus Eco Resort, Konark, is a serene oasis in the heart of
the Konark Marine Drive. This eco-friendly resort offers a
perfect blend of luxury and sustainability, providing guests
with a peaceful escape from the hustle and bustle of city
life. The resort’s contemporary design seamlessly blends
with the natural surroundings, creating an elegant and
earthy ambience.
Guests staying at Lotus Eco Resort can indulge in various
unique experiences showcasing Odisha’s culture, wellness,
and cuisine. The resort’s Ayurvedic spa offers treatments
and therapies to rejuvenate and revitalize the mind, body,
and soul. Guests can also participate in yoga and meditation
classes conducted by expert instructors, providing a
peaceful and serene environment. Food lovers will be
delighted by the resort’s culinary offerings, which showcase
Odisha’s authentic and diverse flavours. From local seafood
delicacies to traditional Odia thalis, the resort’s restaurant is
a culinary delight for guests.
The resort also offers a range of activities and experiences
that allow guests to explore Odisha’s rich heritage and
culture. Guests can tour the nearby Konark Sun Temple,

*Balukhand Wildlife Sanctuary: A dense forest with a
diverse ecosphere offering a stunning view of the coastal
dunes, sandy beaches and exotic cashew plantations.
Mahodadhi Palace in Puri, once a summer palace, now
seamlessly combines old-world charm with contemporary
luxury, transforming it into a world-class heritage hotel.
And let’s not forget the enchanting Lotus Eco Beach
properties in Konark, Goa, and Murud. They are a haven for
leisure travelers, offering stunning locations and outstand-
ing services that captivate the senses.
“Lastly, IRA by Orchid Hotels, our latest edition of the
newest upper mid-market hotel chain, presents a unique
blend of tradition and innovation,” says Vishal. This chain
is specifically designed to cater to the modern Indian
traveler with a taste for adventure, exceptional cuisine, and
top-notch banquet facilities. The Orchid Hotel and its
associated properties truly offer diverse experiences,
catering to a wide spectrum of travelers.
The Big-Hearted Leadership of Greatness
Vishal is the Executive Director at Kamat Group (listed
on BSE/NSE) and Kamat Hotels India Ltd, a prominent
player in India’s hospitality and food service industry. A
graduate of IHMCTAN Mumbai, he boasts over 15 years of
experience in hospitality. With expertise in national and
global hospitality, Vishal directs operational functions,
management portfolios, and overall performance at both
corporate and property levels. He leads a team of industry
experts, driving the flagship brands of Kamat Hotels India
Ltd: ‘The Orchid,’Asia’s pioneer 5-Star Ecotel Hotel; ‘Fort
JadhavGadh,’ Maharashtra’s sole fort heritage hotel; and the
recent launch, IRA by Orchid Hotels—a new mid-segment
hotel chain. His responsibilities encompass fund manage-
ment, human resources, acquisitions, structuring, and
strategic business planning. Vishal’s vision, approach, and
leadership have invigorated the group’s standing in the
industry.

Vishal’s journey in the hospitality sector commenced at the
young age of 13, actively engaged in his family’s restau-
rants until graduation. Immersed at the grassroots level, he
imbibed business intricacies from senior staff, eventually
kindling a passion. Post-graduation, he expanded his
culinary horizons at ‘Vithal Kamat’s - Original Family
Restaurant.’ Guided by his father, Dr Vithal Venkatesh
Kamat, he played a pivotal role in transforming the
restaurant chain into one of the country’s revered brands,
focusing on kitchen standardization and centralization.
Under Vishal’s guidance, Kamat Hotels India Ltd estab-
lished Maharashtra’s sole Heritage Hotel, ‘Fort
JadhavGadh,’ in Pune. Renowned for innovative planning
and implementation, he has successfully overseen the
completion of various projects. Vishal actively collaborates
with state tourism boards to establish hotel properties in
leisure destinations and promote tourism, such as in Odisha.
As an engaged leader in the hospitality industry, Vishal is
associated with multiple travel industry trade associations
and hospitality federations. He is a sought-after guest
lecturer at premier institutes and colleges, a testament to his
reputation and leadership qualities. His achievements have
earned him several recognitions, including the ‘Young
Achiever 2013 Award’ from the Maharashtra Chamber of
Commerce Industry, among other accolades.
Moreover, Vishal’s leadership style is recognized as a
driving force behind the success of The Orchid Hotel.
Shedding light on his approach to leadership, Vishal says,
“For me, true leadership isn’t defined by the title ‘leader.’
I find value in presenting a project or task in a way that
inspires the team, turning it into a challenge they eagerly
embrace and excel at. Delegating responsibilities and
empowering team members to make key decisions is a
fundamental aspect of my approach.”
Vishal maintains an open-door policy, encouraging his team
to approach him freely with ideas or challenges and
fostering open discussions to find thoughtful solutions. For
him, being a leader entails delegation, approachability, and
cultivating an environment where team members willingly
engage, setting it apart from merely being a boss. “I
prioritize embodying leadership over a boss-like role,” he
states.
The Widest Spectrum of Indian Hospitality
According to Vishal, in today’s global hospitality niche, to
ensure The Orchid Hotel remains a hallmark of Indian

hospitality, there are distinctive aspects which he com-
pletely focuses on. “I believe food plays a significant role in
every hospitality business. It helps strengthen a deep
connection with guests and is an essence of our Kamat
brand.”
At Orchid Hotel Mumbai, their ‘South of Vindhya’s’
restaurant offers authentic Vindhya’s cuisine, fostering a
deep bond with their guests, including both travelers and
long-term patrons from Mumbai.
Similarly, Fort JadhavGadh’s ‘Payatha’ serves traditional
Maharashtrian cuisine, creating a unique dining experience
for Punekars and greatly cherished by leisure travelers
visiting from across the country and beyond, leaving lasting
memories. Their Rooftop Bar - ‘Mostly Grills’ at The
Orchid Mumbai, is renowned for its breathtaking airport
runway view and diverse cuisine, “Especially during
November when we run a special Kebab Festival - a highly
anticipated event for Mumbaikars and our loyal repeat
guests.”
Sustainability and environmental responsibility are crucial
aspects of the modern hotel industry.
As an Ecotel Hotel, The Orchid Hotel places great impor-
tance on foundational aspects like an efficient waste
management system and employing colour-coded bins for
effective waste segregation. Wet waste undergoes
decomposition and is transformed into vermicompost, used
for gardening, with dedicated cold storage to mitigate
unpleasant odors.
Vishal further informs, “Energy conservation is one of our
central focuses, incorporating natural sunlight in the hotel
lobby through a glass dome atrium and implementing
motion sensors for lighting in public areas. Each room in
our hotels features Pumba panels, allowing guests to
regulate room temperature and control electricity consump-
tion. We emphasize eco-friendly practices such as
extensive tree plantation drives, EV vehicle adoption, and
efficient water usage through tap aerators, reducing water
flow while maintaining pressure.” Sewage water is treated
in a dedicated plant and repurposed for gardening and air
conditioning.
Vishal and his team’s commitment to the three
R’s—Recycle, Reuse, and Reduce—is steadfast. “We use
recycled wood for interiors and in-room amenities such as
hangers, toothbrushes, combs, and writing tables,” he
mentions. During banquet events and weddings, only green
plants are utilized for decoration, avoiding the use of
flowers.

Tech-Improvised Personal Connect
In today’s world, Vishal recognizes technology’s paramount
role in ensuring customer satisfaction. The modern traveler
is tech-savvy and frequently on the move, which has
heightened their expectations for world-class amenities
wherever they go. “Leveraging the capabilities of AI and
ML, we can maintain comprehensive records of guest
preferences and favourites, providing a significant
advantage in catering to our frequent visitors. Given our
substantial base of repeat customers, these features truly set
us apart in effectively serving our brand loyalists,” reveals
Vishal.
Furthermore, at The Orchid Hotels, they are committed to
employing cutting-edge technology to enhance the overall
consumer experience. Their use of advanced cameras,
baggage scanners, and Door Frame Metal Detectors
(DFMD) ensures the safety of their guests within the hotel
premises. Their express check-in and check-out options
offers the convenience of settling payments online, sparing
the guests from waiting in lengthy lobby queues during
these processes.
Inside their rooms, they have incorporated Pumba panels,
which simplify the control of lighting and air conditioning,
adding to the comfort and ease of our guests. “Despite these
technological advancements in our hospitality operations, I
firmly believe that maintaining a personal connection and
genuine guest interaction remains paramount to us,” says
Vishal.
The Fountain of an Everlasting Joy
The Orchid Hotel has achieved remarkable success.
Highlighting a transformative project that showcases their
commitment to excellence and innovation, Vishal says one
of their most innovative ventures was creating a 72-foot tall
fountain inside The Orchid Hotel Mumbai—an awe-
inspiring sight for anyone entering the hotel. It never fails
to captivate visitors, who eagerly capture it in photos and
take selfies, often sharing their experiences on social media.
Remarkably, the water flowing in this fountain is recycled
and purified internally by the hotel, adding to its appeal.
“In our commitment to sustainability and organic practices,
hotels like Fort Jadhav Gadh, The Orchid Pune,
Mahodadhi Palace, and Lotus Konark cultivate their

vegetables organically, ensuring pure organic food for our
guests. At The Orchid Mumbai, our in-house STP plants
recycle wet waste into nutrient-rich compost, adorning our
Main Porch with vibrant greenery, creating an inviting
atmosphere for our guests.”
Furthermore, the transparent glass at IRA by Orchid,
Mumbai, allows ample sunlight, demonstrating Vishal and
his team’s dedication to energy efficiency. "Our team’s
innovative initiatives have significantly impacted the
industry and resonated strongly with travelers."
The workforce is the cornerstone of any successful
organization.
Thus, to foster a culture of growth, skill development, and
empowerment among its employees, The Orchid Hotel has
created EK-Lavya. This program is a 15-month training and
development initiative designed for fresh graduates from
hotel management colleges. This comprehensive program
provides an in-depth understanding of their respective
departments and goes beyond by offering exposure to
various departments, enabling a holistic comprehension of
hotel operations.
Furthermore, each brand of The Orchid Hotel adheres to a
rigorous training calendar, ensuring that essential training is
meticulously provided to all team members. “Additionally,
we prioritize staying informed about relevant industry
conferences and make a point to send our team to these
events, keeping them updated on the latest industry trends
and advancements,” reveals Vishal.
Triumphing Over Cyclones of Challenges
As a leader in India’s hotel industry, The Orchid Hotel has
faced its share of challenges. Sharing instances where his
team’s resilience and ingenuity triumphed over adversity,
Vishal recalls that in 2019, Odisha endured the devastating
impact of a powerful cyclone.
“Our properties, Mahodadhi Palace and Lotus Beach
Resort in Konark were not spared and suffered significant
damage. The beloved beach resort of Konark witnessed the
destruction of all its wooden floorings due to the cyclone’s
force. However, our dedicated team’s unwavering support
and unity played a pivotal role in an impressive recovery,
with the property being fully restored in a remarkable 17-
day timeframe. The entire restoration process was handled
internally, with the team willingly choosing to stay and
actively contributing to the hotel’s rapid resurgence,
highlighting the exceptional teamwork that defines our
brand,” says Vishal with immense pride and gratitude.
Furthermore, as a proactive step to support reforestation
efforts in the cyclone-affected areas of Odisha following
Cyclone Fani, Orchid Hotel Pune and Mumbai took the
initiative to dispatch 10,00,000 seed balls in aid of the
cause. “I firmly believe in our role as stewards of this
planet and recognize the moral responsibility of safeguard-
ing it for the well-being of future generations,” he states.
Dedicated to Journeying Spirits
In his advice to budding entrepreneurs who aspire to
venture into the hoteling space, Vishal says that the hotel
industry thrives on passion. This profound passion has
given birth to some of the most unforgettable brands.
Venturing into this industry should only stem from a
genuine passion for it. “In my firm conviction, crafting hotel
brands necessitates envisioning the experience from a
guest’s perspective and engineering optimal solutions to
meet their needs and desires.”
On envisioning scaling The Orchid Hotel’s operations and
offerings in future, Vishal says that whatever they do, they
do the best embedded with culture, brand ethos and social
responsibility towards the environment.
“We want to live in our patron and travelers’memories
forever. It could be seen from the love and praise we receive
in client testimonials.” Amidst the numerous testimonials
that leave a lasting impression, one remarkable story shines
brightly - the story of Mrs and Mr Rao Saheb.
The renowned Orchid
Hotel brand has rightfully
earned its acclaim,
amassing an impressive
collection of over 100
prestigious awards.

“This elderly couple, aged 65 and beyond, have been our
loyal patrons since our establishment. They are the first to
reserve their table at Orchid Mumbai whenever a new
promotion is announced. Their loyalty extends to all our
various properties, and our staff warmly greets them by
name, ensuring they receive special attention and care
during each visit.”
The renowned Orchid Hotel brand has earned its acclaim,
amassing an impressive collection of over 100 presti-
gious awards. “These accolades celebrate our steadfast
dedication to delivering exceptional service, delectable
cuisine, and our unwavering commitment to environmen-
tally conscious initiatives,” concludes Vishal.
Dr. Vithal Venkatesh Kamat’s Eco-Hospitality Legacy
Flourishes: Son Vishal Kamat Champions Sustainable
Growth in The Orchid Hotels across India
In 1997, The Orchid Hotel Mumbai emerged as a beacon of
sustainable hospitality, thanks to the visionary efforts of Dr
Vithal Venkatesh Kamat. Driven by an unwavering
commitment to societal and environmental contributions, he
established the hotel, setting new benchmarks in the
industry for eco-friendly practices. The Orchid Hotel
Mumbai Vile Parle, under his leadership, achieved the
distinguished Ecotel Certification, marking a significant
milestone as the first hotel in Asia to accomplish this
esteemed recognition.
This commitment to sustainability continues to thrive
through the leadership of Vishal Kamat, Dr Vithal
Venkatesh Kamat’s son and the current Executive Director
of the Kamat Group of Hotels. Vishal has embraced and
advanced his father’s legacy by steering the Orchid Hotels’
expansion across India. From Mumbai to Nashik, Goa,
Pune, Shimla, Manali, Jamnagar, Bhubaneswar, Dapoli,
Konark, and Lonavala, each establishment echoes the
principles of warmth, hospitality, and unwavering dedica-
tion to eco-friendly initiatives established by Dr Vithal
Venkatesh Kamat.
Vishal Kamat takes pride in Kamat Hotels’ continued
leadership in environment-friendly initiatives. These
initiatives encompass unique construction designs that
prioritize natural light and ventilation, innovative water
reuse strategies, and stringent waste reduction practices,
ensuring a continuation of the family’s enduring legacy in
sustainability.

www.ciolookindia.com February| 2024
(26)
Beyond Palaces

www.ciolookindia.com (27) February| 2024
ndia, the land of vibrant colours, rich history,
Iand captivating culture, has long been a magnet
for travellers seeking an unforgettable
experience. While majestic palaces have traditionally
stolen the spotlight, a new wave of unique
accommodations is captivating the hearts (and
camera lenses) of discerning guests. These havens
transcend the typical hotel experience, offering a taste
of opulence and grandeur woven with the essence of
India's diverse heritage.
In a land renowned for its opulent palaces and
majestic forts, India's hospitality scene is further
evolving to offer travellers an array of unique and
unforgettable stays that go beyond the traditional
royal residences. From heritage havelis (traditional
mansions) to luxurious houseboats, these
accommodations unveil the magic of opulence and
majesty in diverse and unexpected ways.
A Journey Through Time
Step back in time and experience the grandeur of a
bygone era at meticulously restored forts, havelis,
and hunting lodges. Imagine waking up in a room
once occupied by royalty, surrounded by intricate
carvings, hand-painted murals, and opulent
furnishings. These restored historical gems offer a
glimpse into India's architectural brilliance, allowing
guests to connect with the stories etched within their
walls.
One of the most enchanting aspects of India's
hospitality landscape is its collection of heritage
havelis. These ancestral mansions, often centuries-
old, have been lovingly restored and transformed into
boutique hotels that offer guests a glimpse into the
grandeur of a bygone era. Nestled within historic
cities like Jaipur, Udaipur, and Jodhpur, these havelis
feature intricately carved facades, ornate courtyards,
and luxurious interiors adorned with antique
furnishings. Staying in a heritage haveli allows guests
to immerse themselves in the rich cultural heritage of
Rajasthan while enjoying modern comforts and
impeccable service.
In the Nature's Embrace
For those seeking a luxurious escape amidst
breathtaking landscapes, India boasts a plethora of
unique eco-lodges and resorts nestled in national
parks, on pristine beaches, or amidst lush tea
plantations. Imagine waking up to the symphony of
birdsong, breathing in fresh mountain air, or gazing at
the sparkling ocean from your private balcony. These
havens combine modern amenities with a deep
respect for the environment, offering guests a chance
to reconnect with nature in unparalleled style.
India's diverse landscape also provides the perfect
backdrop for a variety of other unique
accommodations, including eco-friendly treehouses
nestled in the forests of Himachal Pradesh, luxurious
tented camps set amidst the dunes of Rajasthan's Thar
Desert, and heritage bungalows perched on the cliffs
of Goa's coastline. Each of these accommodations
offers guests a one-of-a-kind experience that
combines luxury with adventure, allowing them to
connect with nature and immerse themselves in the
beauty of their surroundings.
and Unforgettable Stays
are Unveilingthe
Magic of Opulence and
Majesty?

Glamping in Style
For the adventurous soul, India offers a luxurious twist on
the traditional camping experience. Picture yourself nestled
in a plush tent outfitted with all the modern comforts,
surrounded by the vast expanse of the Thar Desert or the
tranquil beauty of the Himalayan foothills. These
"glamping" experiences allow guests to immerse
themselves in nature without sacrificing a touch of luxury.
For those seeking a more unconventional experience, India
offers a wealth of unique accommodations that promise to
leave a lasting impression. One such example is the luxury
houseboats of Kerala's backwaters. These traditional
wooden vessels, known as kettuvallams, have been
converted into floating hotels equipped with spacious
bedrooms, elegant living areas, and open-air decks where
guests can soak in the serene beauty of the backwaters. A
stay aboard a houseboat offers a peaceful retreat from the
hustle and bustle of city life, allowing guests to relax and
unwind amidst the tranquil waters and lush greenery of
Kerala's countryside.
A Culinary Adventure
A significant aspect of any Indian experience is the food.
These unique stays often go above and beyond, offering
guests a chance to savour authentic regional delicacies
prepared using traditional methods.
Imagine learning the secrets of spice blends from local
chefs, enjoying private cooking demonstrations, or
indulging in farm-to-table meals sourced from the
surrounding land.
In addition to their unique settings, these accommodations
also offer guests a taste of India's legendary hospitality.
Whether it's enjoying a traditional Rajasthani meal prepared
by expert chefs, participating in cultural performances and
activities, or simply relaxing by the poolside with a
refreshing drink, guests are treated to personalized service
and attention to detail that ensures a memorable stay.
Personalized Experiences
The true magic of these unique accommodations lies in
their focus on personalized experiences. Guests are not just
visitors; they are treated as valued guests. Imagine private
tours led by local experts, bespoke itineraries tailored to
specific interests, and personalized wellness treatments
designed to rejuvenate body and soul.
Beyond the opulence and grandeur, these unique stays offer
a chance to truly connect with the soul of India. From
experiencing the warmth of Indian hospitality to immersing
oneself in the country's rich cultural tapestry, these havens
create memories that will last a lifetime. So, ditch the
ordinary and embark on a journey of discovery through
India's most unique and unforgettable stays.
Ultimately, India's most unique and unforgettable stays are
more than just places to rest your head – they are
immersive experiences that invite guests to embark on a
journey of discovery and adventure. With their unparalleled
charm, rich history, and warm hospitality, these
accommodations showcase the best of India's opulence and
majesty, leaving travellers spellbound and longing to return
again and again.
(28)

Where Guests are revered as Gods, where hosts
do everything in their power to satisfy every
wish and desire of their visitors, and where true
hospitality is always ingrained with king-sized places and
hearts offering you a heavenly feeling, “I welcome you all
to The Leela Bhartiya City, Bengaluru, an epitome of true
Indian luxury hospitality, where we are committed to
providing you our beloved guests with unforgettable stays
in settings that capture the essence of India,” says Virender
Razdan - General Manager.
A Hotel that exudes urban sophistication and modern
luxury, the preferred address is designed with exquisite
spaces offering the perfect setup for special events.
The Leela Bhartiya city is nestled in a pristine lifestyle
enclave of a mixed-use complex. It offers its guests well-
appointed luxurious and spacious rooms and award-winning
restaurants: Falak, TLO, Quattro and The Library BAR.
The hotel has Amaris The spa, which offers signature
therapies, a yoga experience, and a fully functional gym.
The mixed-use complex offers guests the comfort of
shopping at the mall and various F&B options. To enjoy the
outdoors, the hotel offers its guests cycling and picnic in the
central park. The hotel is conveniently located just 25
minutes from the airport, within walking distance to BCIT,
12 minutes’ drive to Manyata Tech Park, and 20 minutes
from KIADB.
Steeped in Glorious Indian Legacy
Come experience the openness at The Leela Bhartiya city.
The open gardens are a true reminiscence of the garden city
of Bengaluru. This urban resort offers guests various unique
experiences for all our guests travelling in a group or
individually.
Ÿ Largest room size in the comp set 450 Sft
Ÿ Award-winning restaurants – Falak, TLO, Quattro and
The Library BAR
Ÿ Convention centre attached to the hotel.
Ÿ Eight breakout venue options.
Ÿ A 21ft ceiling height.
Ÿ Rigging points for convenient setups.
Ÿ Freight elevators for hassle-free large setups and car
launches.
Ÿ Natural light in pre-function areas and multiple meeting
spaces.
Ÿ Show the kitchen for an elevated experience.
Ÿ Dedicated team for end-to-end support.
Ÿ Three large outdoor venues for team building and gala
dinners.
Ÿ Large inventory of base rooms.
Ÿ Exactly 85 twin bed options.
Ÿ Various MICE experiences – Cricket ground, Football
court, wine tours at Grovers, chef’s cookoff, no flame
cooking for kids, flee market experiences, a day trip to
Mysuru and many more.
Ÿ Multiple venue options for weddings.
Ÿ Legendary Leela dining experiences for your social and
corporate dining.
Where Sun’s Brilliance is Most Charming
Virender’s leadership style is often recognized as a driving
force behind The Leela Bhartiya City's achievements.
Shedding light on his approach to leadership and team
building within the organization, Virender says, “I like to
foster a sense of unity, collaboration, and shared purpose
among my team members. I believe in leading from the front
while empowering my team, allowing them to voice their
opinions and allowing creativity to flow through the system.
I inspire and motivate my team to work towards the
company's vision. I strongly believe in empowering my team
and coaching and mentoring youngsters. I am straightfor-
ward and candid in sharing my feedback with my team.”
The
Leela Bhartiya
Welcome into the Warmly Embrace of
True Indian Luxury Hospitality City
India's Most Spectacular Hotels to Experience
(30)

Virender Razdan
General Manager
The Leela Bhartiya City
We welcome you all to
The Leela Bhartiya
City, Bengaluru, an
epitome of true Indian
luxury hospitality,
where we are committed
to providing you, our
beloved guests, with
unforgettable stays in
settings that capture
the essence of India.

With more than three decades of experience, Virender
Razdan is a highly accomplished senior hospitality
professional known for his exceptional performance. He has
held key positions at esteemed establishments of repute in
this country. Throughout his career, Virender has exhibited
remarkable skills in leading diverse teams and establishing
strong relationships, which have played a crucial role in
effective stakeholder management. He has demonstrated a
unique ability to convert strategic objectives into actionable
plans, leading to substantial sales growth and enhanced
profitability.
Techno-Touching Sustainability
Being an experienced leader, sharing his opinion on how
the adoption of modern technologies like AI and ML
impacts the industry and how his brand is adapting to the
change, Virender says, “I personally believe that while
technology will enable better comfort for guest and
efficiencies in processes as we advance, the hospitality
industry can never become robotic. I see it getting more
experiential.”
It will not be just about the food you eat or the room you
stay in; it will be about the whole experience. People would
want to explore newer destinations, walk lesser-known
paths, and have experiences tailor-made or custom-made
based on their preferences. “I also feel the current genera-
tion is driven by sustainability, which would be another
guiding factor.”
And lastly, the industry would be shaped by wellness and
well-being. People would be on the lookout for wellness
experiences, including fitness and healthy eating options
and rejuvenating their minds.
The future would be the blend of technology, personaliza-
tion and a focus on wellbeing and sustainability.
A Prosperous Working Culture
organization. Thus, to foster a culture of growth, skill
development, and empowerment among their employees,
Virender shares that The Leela Bhartiya City focuses on
having a team built on the foundation of empowerment and
gender parity. “The right balance would help us bring the
right talent and establish a prosperous working culture in
the hotel.”
As stakeholder management, they focus on hiring the right
talent that is carefully chosen and imparting them with
training and all the desired tools to wow their guest. As a
brand, Leela stays committed to growing and developing its
people. “While opening up the hotel for simulations, the
team members, supervisors, managers, and their families
stayed there to experience the hotel and its services. In
continuation of the same, we have a policy whereby every
new hotel joiner gets to experience one night stay in the
hotel and all the hotel facilities during his orientation.”
They have also initiated 30-day and 90-day meetings with
GM and all HODs. This is part of the initiative to handhold
the employees in the first 90 days and help them settle in
smoothly.
Overcoming the Obstacles Triumphantly
As a leader in India's hoteling industry, The Leela Bhartiya
City has faced its share of challenges. Sharing an instance
where his team's resilience and ingenuity triumphed over
adversity, Virender remembers, “If I have to name one
challenge, then it has to be COVID-19, which was the
biggest challenge we faced. We were opening our hotel
during the pandemic with so much uncertainty. We had
hired our first batch of associates, around 65, which
comprised all the departments and all sets of employees,
from freshers to experienced staff. They had all reached
Bengaluru, finished their joining formalities, got through

medicals, etc. That’s when the Lockdown (March 2020)
started, and all the staff were confined into their rooms
away from their families and couldn’t come to the hotel.”
“We wanted to keep them engaged and motivated, so we
thought out of the box and started conducting online
training sessions from 9 AM to 6 PM. We did everything
from skill training imparted through interactive videos to
online sessions conducted by senior management. We also
did mentor sessions with celebrity chefs and mixologists to
keep the training programme exciting. And as a result, we
could keep our team high in spirits and ready for the
successful opening of our hotel.”
Rays of Wisdom
venture into the hoteling space, Virender strongly believes
and suggests that anyone who wishes to be part of this
industry must be passionate about it, as hospitality is from
the heart.
While it appears to be glamorous from the outside, it is a
very competitive space, dynamic, and trends constantly
change.
So before venturing in, it is important that you research and
learn from the best in the trade. The most important thing to
remember is to build a brand and emphasize customer
experience and sustainable practices for long-term success
in the hospitality industry.
Forever Creating Unique Experiences for You
On envisioning scaling The Leela Bhartiya City operations
and offerings in future, Virender says their priorities are
Ÿ Create and highlight brand differentiation through
immersive programming.
Ÿ Leverage the integrated township of Bhartiya City for a
thoughtfully crafted experience.
Ÿ Create experiential itineraries leveraging location.
Ÿ Curate bespoke events, collaborations and strategic
partnerships with luxury brands.
Ÿ Curated social media channel-specific strategy.
Ÿ Hosting Exclusive wine dinners with clubs like
Bangalore Black Tie, Bangalore Wine Club, La Chaîne
des Rôtisseurs, Overseas Women’s Club, and The Wine
Connoisseurs.
Ÿ Create unique dining experiences that caters to north
Bangalore. Hosting art-centric events at the hotel.
Poetry evenings, a collaboration with painters, art
exhibitions,
“Our restaurant, Falak, recently achieved significant
recognition in the culinary industry. It was honored as the
30th Best Restaurant at Conde Nast Traveller India’s Top
Restaurant Award 2023. Additionally, it proudly received
the prestigious title of Best Independent Restaurant of the
Year at the Indian Restaurant Awards 2024 By Restaurant
India. Falak is a distinguished establishment, standing
proudly amongst the Top 1000 Best Restaurants in the
World by La Liste.”
"In the realm of hospitality, The Leela Bhartiya City
Bengaluru, an esteemed property, excelled at the Travel +
Leisure India’s Best Awards 2023, securing the top spot in
the BEST BLEISURE HOTEL (Domestic) category.
Furthermore, it was recognized as one of the top 5 hotels
for MICE & Weddings by Hospitality Horizon. We want to
keep our winning track going and expand to all our
brands,” concludes Virender.

ndia, a land steeped in history and vibrant culture,
Ibeckons travellers with its ancient wonders and
captivating charm. India, with its rich expanse and
diverse ethos, has long been a land of intrigue and
fascination for tourists from around the globe. Amidst
its bustling cities, tranquil countryside, and majestic
landscapes lie some of the world's most opulent and
historic hotels.
But beyond the iconic monuments and bustling bazaars
lies a hidden gem for those seeking a truly
unforgettable experience: India's modern royal hotels.
These establishments, often housed in former palaces
and heritage buildings, offer visitors a chance to step
back in time and experience the grandeur of India's
royal past.
These magnificent properties, housed within restored
palaces or inspired by royal architecture, offer a unique
blend of modern luxury and timeless heritage, allowing
guests to create memories that will last a lifetime.
Step Back in Time with Modern Amenities
Imagine yourself walking through the ornate gates of a
bygone era, the echo of your footsteps blending with
the whispers of history. India's royal hotels transport
you to a bygone era, where restored palaces and forts
have been transformed into luxurious escapes.
Intricate carvings, hand-painted murals, and opulent
courtyards create a sense of grandeur, while modern
amenities seamlessly blend in, ensuring the utmost
comfort and convenience. Imagine lounging in a plush
suite once occupied by royalty, or strolling through
meticulously landscaped gardens where maharajas
once entertained guests.
Modern India's
Royal Hotels
Helping You Create
Memoriesto Lasta
Lifetime
(34)

Discovering India

The Allure of Royal Heritage: India's royal heritage is a
testament to its storied past, where maharajas and nawabs
once ruled over vast kingdoms. Many of these royal
families have opened their doors to the public, transforming
their ancestral homes into luxurious hotels. These
properties, often adorned with intricate architecture, ornate
furnishings, and exquisite artwork, offer a glimpse into a
bygone era of opulence and grandeur.
Experiencing Luxury: Staying at a royal hotel in India is
more than just accommodation; it's an experience unlike
any other. From the moment guests step through the
majestic gates, they are enveloped in a world of luxury and
extravagance. Lavish suites, adorned with antique furniture
and adorned with silk draperies, provide a sumptuous
retreat after a day of exploration. Impeccable service,
reminiscent of a bygone era, ensures that every need is met
with the utmost care and attention.
A Journey Through Culinary Delights
A true testament to India's rich culinary heritage, these
hotels take your taste buds on a journey through time.
Master chefs curate menus that pay homage to royal
recipes, using fresh, locally sourced ingredients and
traditional cooking techniques. Imagine indulging in a
multi-course feast fit for a king, or learning the secrets of
Indian spices during a private cooking demonstration.
From opulent dining halls to intimate rooftop terraces,
every meal becomes an unforgettable culinary experience.
Culinary Delights: One of the highlights of any stay at a
royal hotel in India is the culinary experience. Drawing
inspiration from centuries-old recipes and culinary
traditions, these hotels offer a gastronomic journey fit for
royalty. Guests can savour traditional Indian delicacies
prepared by expert chefs using the finest local ingredients.
From aromatic curries to decadent desserts, each meal is a
celebration of India's rich culinary heritage.
Exploring History: Beyond the luxurious accommodations
and exquisite dining, royal hotels in India offer guests the
opportunity to immerse themselves in history. Guided tours
of the property reveal fascinating stories of the royal
families who once called these palaces home. From the
intricately carved marble halls to the sprawling gardens,
every corner of these hotels is steeped in history and
heritage.
Unveiling the Essence of India
Modern royal hotels go beyond just providing a luxurious
stay. They offer a window into the soul of India. Guests
can participate in cultural activities like traditional dance
performances, (sari) draping workshops, or learn a few
phrases of Hindi. Expert guides can lead private tours
through nearby historical sites, museums, and bustling
markets, enriching your understanding of India's rich
tapestry. These hotels aim to create an immersive
experience that fosters a deeper connection with the
country's culture and traditions.
Experiences Beyond Compare
Modern royal hotels cater to the discerning traveller,
offering a range of unique experiences that go beyond the
ordinary. Imagine participating in an early morning yoga
session on a serene palace rooftop, enjoying a rejuvenating
Ayurvedic spa treatment inspired by ancient Indian healing
practices, or taking an elephant ride through the
surrounding countryside. These hotels ensure a
personalized service, with dedicated staff anticipating your
every need and ensuring every aspect of your stay is
exceptional.
Creating Lasting Memories: For many travellers, a stay at
a royal hotel in India is not just a vacation but a journey of a
lifetime. Whether exploring ancient forts and palaces,
indulging in traditional spa treatments, or simply relaxing
by the poolside, every moment spent at these hotels is
imbued with magic and charm. The memories created here
are cherished for years to come, serving as a reminder of
the rich tapestry of India's past.
India's modern royal hotels are more than just places to
stay; they are portals to a bygone era. They offer a unique
opportunity to combine the indulgence of modern luxury
with the captivating charm of India's royal heritage. In a
world where modernity often overshadows tradition, India's
royal hotels stand as a testament to the enduring allure of
the country's rich heritage.
From the opulent surroundings to the impeccable service,
every aspect of these hotels reflects a commitment to
preserving history and creating unforgettable experiences
for guests. Whether seeking adventure, relaxation, or
simply a taste of the royal lifestyle, a stay at one of India's
royal hotels is sure to leave a lasting impression, with
memories to treasure for a lifetime. So, pack your bags,
open your mind to new experiences, and embark on a
journey where every turn unveils a memory waiting to be
made.
(36)

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I N D I A

The
Leela Gandhinagar
The Promise of a Quintessential Stopover for the
Godly Travellers to the Vibrant Gujarat

Imbibing all the cultured Indian nuances in its ethos,
the quintessential Gujarati tradition sees guests as
gods, ‘અિતિથ દેવો ભવ:’ 'Athithi Devo Bhava:'
Inculcating the entire vibrant Gujarat in its very soul, The
Leela Gandhinagar receives guests from all over India and
abroad to let them experience the eternally enchanting
ગજ
ુ રાતી hospitality in its entirety.
With all the love, compassion, and pride, Vikas Sood,
General Manager, appeals, “Welcome guests! Into our
homely hospitality as big as our hearts. Blending modern
splendour with the vibrant old-world traditions of Gujarat,
we present to you The Leela Gandhinagar, a resplendent
318-room 5-star hotel in Gandhinagar, built atop the
concourse of the Gandhinagar railway station, only
minutes away from the Mahatma Mandir Convention and
Exhibition Centre managed by The Leela.”
“Located thirty minutes from the Ahmedabad airport, it is
close to many business hubs and the perfect destination for
corporate meetings and conferences. Our cutting-edge,
versatile, indoor and outdoor meeting spaces are well-
equipped to host small and large-scale conferences and
meetings.”
The Icon of Gandhinagar
“Located only forty minutes away from the hustle and bustle
of the city, we invite you to satisfy your inner wanderlust
with a relaxing break at The Leela Gandhinagar, the ideal
destination for a spontaneous getaway. The hotel oﬀers
Vikas Sood
General Manager
With the legendary Leela
hospitality and signature services,
The Leela Gandhinagar promises to
become the quintessential stopover
for the sophisticated global traveller
to this multifaceted state.
India's Most Spectacular Hotels to Experience

many facilities, from a world-class spa, a swimming pool,
and a state-of-the-art fitness centre to exceptional dining
venues spanning various cuisines in an idyllic setting. The
hotel also has an exclusive Roya Club where guests
experience royalty at every step when you stay in our Club
Rooms and Suites with exclusive access to The Royal Club
Lounge. The lounge offers numerous exclusively curated
VIP amenities, such as private check-in and check-out at
the 8th floor reception to hosting high-profile private board
meetings at our well-equipped, state-of-the-art Chairman
Boardroom or at the Sabarmati Meeting Room. Indulge in
our sumptuous all-day breakfast spread or mouthwatering
Tapas consisting of a bespoke mélange of Continental,
Indian, Oriental, and local Gujarati cuisine. You can relish
the oven-fresh spread comprising of exclusively curated
bakes to go along with your freshly brewed, all-day hot and
cold beverages. The Royal Club also boasts of a private
Library Lounge and an exclusive social meeting and dining
room with a stunning Central Vista view.”
“Flooring inspired by Vav or the archaeological stepwells,
traditional textiles and beadwork, local crafts, and
architectural elements can be seen throughout this
magnificent hotel. Influenced by the state's rich flora,
fauna, culture, design and architecture, you can explore a
wealth of art décor stories during your stay at the heart of
the vibrant capital of Gujarat. With the legendary Leela
hospitality and signature services, this iconic hotel
promises to become the quintessential stopover for the
sophisticated global traveller to this multifaceted state.”
The Leela Gandhinagar is the luxury hospitality destination
in Gujarat’s capital of Gandhinagar, near Ahmedabad, and
manufacturing hubs such as Kadi, Kalol, Sanand, and
GIFT City. The Leela Gandhinagar symbolises luxury,
inviting sophisticated global travellers to experience luxury
and opulence like never before. “We are also the first luxury
hotel in India to be built on the airspace of a conventional
railway station. It seamlessly blends the romance of travel
with the grandeur of world-class hospitality,” informs Mr
Sood.
Reflecting an Enriched Cultural Tapestry
With 318 tastefully appointed spacious rooms with
contemporary interiors providing a feeling of grandeur, The
Leela Gandhinagar takes pride in offering the largest
rooms in the twin cities of Gandhinagar and Ahmedabad.
With eight Royal Suites and four Presidential Suites, the
hotel ensures guests experience unrivalled opulence and
luxurious amenities. The authentic Indian luxury, uniquely
inspired by vibrant Gujarat, charms even the most
sophisticated global travellers.
The Leela Gandhinagar offers a visual journey through
Gujarat’s rich culture and diverse heritage with a perfect
blend of modern splendour and vibrant traditions. The
hotel’s architecture and interiors pay homage to the state’s
traditional arts, drawing inspiration from local elements like
the famous Adalaj ni vav, traditional glass beadwork,
Bandhej, Ajrakh, and Batik textile craftsmanship. Vavs, the
traditional stepwells of Gujarat, inspire the flooring. Each
corner of the hotel serves as a gateway to Gujarat’s soul,
inviting guests to immerse themselves in the region’s
artistic legacy.

Culinary excellence is an integral part of The Leela
experience, and The Leela Gandhinagar delivers it lavishly
with various dining venues spanning global cuisines served
in picturesque environs. “The Leela Gandhinagar is ideal
for weekend getaways, family holidays, and the suave
business traveller,” says Mr Sood. He has over 25 years of
experience in the hospitality industry and has been a part of
leading hospitality chains. He is a dynamic and highly
result-oriented professional who has proven himself in his
earlier roles at The Leela Gandhinagar and elsewhere.
The Leadership of Inclusivity
Mr Sood has extensive domain expertise in hotel
operations, conventions, and management, F&B operations,
supply chain management, and guest service operations.
Over the years, he has also cultivated exceptional
knowledge and understanding of large-scale events,
exhibitions, and business meets. He also has extensive
experience in heading operations for top convention
centres.
Since taking over as General Manager of The Leela
Gandhinagar, Mr Sood has undertaken a host of initiatives
to further enhance The Leela experience that The Leela is
known for. He has demonstrated a passion for excellence,
consistently achieving high guest satisfaction, reducing
attrition, and maintaining a courteous and professional work
environment. He has also been key in developing long-term
business relationships with important stakeholders.
Shedding light on his leadership style, which is known as
the driving force behind The Leela Gandhinagar’s
achievements, Mr Sood says, “I prioritize inclusivity,
maintain an open-door policy, and emphasize transparent
leadership.” It is appreciated a great deal and is also
beneficial for the company. For The Leela Gandhinagar,
characterized by its high volume and high-intensity
business, it is paramount to adopt a leadership that
promotes collaboration and motivates the team. This is
especially crucial when dealing with high-profile
individuals, as the entire team must share a passion and
commitment to delivering exceptional service.
The Embodiment of Luxury
Telling more about the aspects that make The Leela
Gandhinagar magnificently unique in today’s global
hospitality niche, Mr Sood says that The Leela Gandhinagar
is the epitome of luxury and is dedicated to delivering
memorable experiences to guests with modern and
luxurious rooms, diverse gourmet options, state-of-the-art
amenities, and several options for holistic well-being and
signature experiences. The Leela Gandhinagar has also
implemented sustainable practices and eco-friendly
initiatives that appeal to our environmentally conscious
guests. The Leela Gandhinagar actively engages with the
local community and culture to provide an authentic
experience for guests.
The Leela Gandhinagar also strives hard towards ensuring
energy and water conversation in line with the latest
industry measures ensuring there is no hindrance in the
guest experience
Tech from the Heart
Being an experienced leader, Mr Sood shares his opinion on
how adopting modern technologies like AI and ML impacts
the industry and how The Leela Gandhinagar adapts to the
change. He says, “As the hospitality industry, we are
making small progress on the technological front. For me,
the uses of AI are more transactional at this point,
especially in India. The reason is that it will play a pivotal

role in understanding data, understanding guest
requirements, and collating it in a format we can use to
create an in-person experience for our guests. So, for us as
an industry, I feel AI and ML will assist in creating and
collating the right amount of data, analyzing it, and
understanding the right sentiments to create a long-lasting
impression or experience for our guests. Other than that, I
think ours is a human-intensive industry. You require so
much of personalization. There is still time before the
algorithms and AI mature to that level and match us, but
yes, they can help us enhance the experience.”
Shaping the Hospitality Leaders of Tomorrow
organization. Mr Sood also believes fostering a culture of
growth, skill development, and empowerment among his
employees is his major responsibility. “We believe that
today’s team members are attracted towards new learning,
improving their skills, and sharpening their swords to
become the leaders of tomorrow. And they want to do it
quickly. So, we have designed certain programs that can
give them a focused, intensive growth plan for associates
who are at an entry-level, where they just began their
careers.”
The Leela has beautiful programs, such as the leadership
development program, where they get a focused and
holistic approach to their own department or speciality
department class and overall hotel operations. The Leela
Gandhinagar developed many team members transferred to
other The Leela hotels in senior positions. The hotel has a
very robust mechanism to understand and track every team
member and help them hone their skills. The learning and
development team is also constantly vigilant about giving a
meaningful journey to all their team members. Even at the
HOD level, they conduct sessions that enhance the
knowledge. “So, we look after each of our team members
and their growth. Each of them has a personalized growth
plan, chalked out and discussed with them and showcased,”
says Mr Sood.
Celebrating the Positives of Hospitality
As a leader in India’s hotel industry, The Leela
Gandhinagar has faced its share of challenges. However, Mr
Sood proudly says that in the two years of operation of The
Leela Gandhinagar and Mahatma Mandir Convention and
Exhibition Centre, they have handled every important
delegate and event seamlessly. Some key events that were
held were, 17 G20 summits, Defense Expo, Vibrant
Gujarat, Filmfare Awards, to name a few
“We have created and curated experiences for them.” No
organization or operation exists, especially in hospitality,
with no adversities or challenges. “But my team and I are
trained to see how we overcome the challenges and ensure
that the guests have no idea that any such challenge has
come up. Celebrating the positives of hospitality is more
important than focusing on adversities or challenges. We
aim to raise the bar higher every time, and our goal is to
ensure that every guest who walks in gets the best of The
Leela Gandhinagar experience.”
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Adore Thy Guests
venture into hoteling space, Mr Sood says that the
hospitality industry is all about experiences. The key to
succeeding in the industry is prioritizing exceptional guest
experiences. Focus on personalized services, anticipate
guests’ needs, and deliver them. Much focus is also required
on technology and sustainability. Cultivate a culture where
every team member knows that the priority, always, is the
guest. Stay abreast of the latest industry trends and adapt to
meet guest preferences. The hospitality industry has
changed significantly in the past few decades, but the basics
remain unchanged. The basics will remain the same, and
any aspiring hotelier should focus on being good at the
basics.
A Future of Personalized Experiences
Looking ahead, Mr Sood says hotels are scaling in an
interesting format. “When I can comment about India
specifically, we have realized the differentiation of the
brands and offerings. We are now evolving towards creating
specific offerings for a specific in particular cities. So I
think that is something which has the future where you will
have a focused approach on your audience, their needs, and
your offerings will be in tandem.”
He adds, “As I mentioned earlier in the question of AI and
ML, I think that data mining, that granular understanding
of the behaviour of our guests, will help the industry to take
very cognizant and succinct calls about what structure,
what offering, where should we offer it, how should the
service be, and more.”
The hotel industry is on the cusp of a very interesting era
coming forward, especially in India, as we all are seeing
great acceleration and growth in all sectors. Mr Sood sees
hospitality also evolving accordingly.
“We are an example of how things are changing. We are the
country’s first-ever luxury hotel on a railway station. Thus,
in a redundant, unused space, we now have a 318-room
inventory with a banqueting venue close to it, 10,000
square feet cumulatively within the hotel and three great
F&B offerings.”
When all of this can happen in a redundant space, this
results from how data has been analyzed and how answers
have been created to questions that have come out of this
data analysis. “That is how we envision hotels scaling
across India, and if you ask me, luxury is an answer to
many questions for cities with much potential. So, we see a
very structured growth that will happen in the country,” he
concludes.
For more information, please visit
https://www.theleela.com/the-leela-gandhinagar.

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