Bryant Santos Resume November 2018

1. EXPERIENCE
OCTOBER 2017 – PRESENT
SALES SUPERVISOR – MACY’S INC.
o Motivated a team of twenty associates to drive sales results, loyalty (credit card) applications, client
selling, and exceptional customer service for a $2.1 million department
o Led colleagues through coaching and mentoring to maximize sales opportunities utilizing upselling,
suggestive selling, and product knowledge
o Planned, organized, and managed in-store special events to drive incremental sales and customer
engagement
o Engaged in other daily tasks such as interviewing/hiring, new-hire onboarding, staffing, budgeting,
creating and analyzing reports and more.
ACCOMPLISHMENTS:
o Achieved departmental spring season sales plan of $1.2 million
o Recognized as the top client selling department in the Hawaii District
o Awarded People Leader of the Month recognizing strong sales results and colleague engagement
APRIL 2017 – PRESENT
MACY’S STYLE CREW (BRAND AMBASSADOR) – MACY’S, INC.
o Drove customer engagement and social traffic with colleagues and customers through promoting
Macy’s products and services online through social media channels
o Created video and photo content that allows online customers to shop directly from social media
platforms such as Facebook, Instagram, Snapchat, Twitter, and more
o Researched and kept abreast of latest trends in fashion, media, and popular culture
EDUCATION
SKILLS
o Effective Communication/Interpersonal Skills
o Organizational Skills and Multi-Tasking
o Proficient in Microsoft Office and Adobe Suite
o Computer Literacy/Keyboarding
o Teamwork and Problem-Solving
o Sales and Marketing
o Social Media and Digital Marketing
o Flexibility/Adaptability/Time Management
BRYANT SANTOS
140 East Santa Barbara Avenue, Dededo, GU, 96929 · 671-482-5358
bryantsantos11@gmail.com · linkedin.com/in/bryantsantos11/ · Portfolio: fsbizsite.com/bdsantos
Bryant Santos is an entertainment business professional with experience in retail sales and social
media. Bryant is currently seeking a degree in Entertainment Business from Full Sail University and
will complete this degree in June of 2019.
JUNE 2019
BACHELOR OF SCIENCE IN ENTERTAINMENT BUSINESS, FULL SAIL UNIVERSITY
o Pursuing a degree in Entertainment Business from Full Sail University with a current GPA of 3.98/4.0
o Selected for the Excellence Program, which allows students to graduate with Excellence due to superb
academics and community involvement
o Relevant Coursework: Creative Presentation, Business in the Entertainment and Media Industries,
Popular Culture in Media, Personal Branding, Digital Marketing, Global Media Management, and more