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Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
Page 1 of 3
Wireless Sales & Marketing Professional with International Business and Entrepreneurial Experience Seeks Mobile
Technology Product Management or Business Development Position in Rapid Growth Environment or with a Start-Up
 Product Manager for Multiple Multi-Million Dollar Software Product Lines
 10+ years Product Management and Sales Development Experience in High Tech
 Mobile Technology & Software Technical Sales, Marketing and Services Savvy
 Keen Understanding of Corporate & Retail Wireless Consumer, B2B Sales, and Channels Environments
 Excellent Presentation Skills, with Briefings to Fortune 500 Clients: Telcos, Government, Retail, Automotive, IT
 Handheld/Mobile Phone/Smart Phone and Wireless Product Experience: WiFi,VoIP, SIP/UMA and lP Networking
RECENT ACCOMPLISHMENTS
 Negotiated the Sale of Equipment Resulting in the Company Receiving $750,000 in Revenue at a 45% Profit Margin
 Saved over $100K Annually by Migrating the Company's Push-to-Talk Rental Fleet from Nextel to Verizon Saving
 Oversaw Successful Programming & Deployment of Nearly 5000 Handsets as leader of the FIFA World Cup Cellhire Support Team
 Provided Direct Training and Support for Global Corporate Clients ESPN/ Coca Cola/ Univision at FIFA World Cup
SKILLS SUMMARY
New Product Development
Business Development
PRD / Product Roadmaps
Cost Management / Cost Control
Tariff Preparation
Mobile / Wireless Network Management
Vendor / Partner Management
Systems Management
Transportation / Shipping Management
Quality Management / ISO 9000
Global Client Support / Event Support
Carrier Relationship Management
Marketing / Market Research
Technical Support Management
Training / Webinars / Trade Shows
EXPERIENCE
New Product Development Manager
Cellhire USA, Garland, TX 2005-2014
 Led Global Cross Functional Teams to Deploy US Products to International Markets for Travelers from Asia/Europe/Australia to US
 Launched Over 20 New Products to the Entire Global Rental Fleet from Product Introduction to Deployment
 Identified New Markets for Existing Products, and New Products for New and Existing markets
 Ensured Each Product Released Met Expected Quality levels Minimum Profitability and Budget Limit Requirements
 Verified All Product Related Content Provided to Marketing was Accurate and Complete Before Release
 Performed Direct SWOT with Specific Wireless Rental Competitors for Senior Management Review and Sales Competition
 Established and Delivered Internal and Value-Added Reseller (VAR) Pricing for Various Rental Products
 Maintained Market Information for Pricing Comparisons
 Updated global business lines on new products & rental strategies including executives, inside sales reps and all support personnel
 Primary Source for Information for All Handsets, Wireless Internet Products, Satellite Products & Associated Accessories and Services
Operations Manager
Cellhire USA, Garland, TX 2010-2014
 Facilitated the Relationships Between Cellhire and the Four (4) Largest Domestic Wireless Carriers
 Annually Met ISO9000 Update and Verification Requirements by Continuously Monitoring and Documenting Process Changes
 Managed Back-end Integration of Multiple Shipping Platform and Worked with Global Offices on Available Stock Inventory
 Worked with Network Vendors to Ensure the Optimal Number of Connections Were Always Available
 Successfully Overhauled Corporate Shipping to Include Additional Options and Utilize Lowest Shipping Rates
 Created Work Schedules that Optimized Coverage Ensuring Maximum Throughput
 Worked as a Team Manager and Mentor Providing Feedback, Corrective Action and Employee Discipline as needed
 Recruited, Hired and Trained Individuals for Shipping & Receiving, Technical Support, and Airtime Management
Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
Page 2 of 3
Technical Support Manager
Cellhire USA, Garland, TX 2005-2010
 Managed Personnel and Maintained Support Coverage Schedule to meet 24/7 availability for customer inquiries
 Increased Worked with Tech Support reps to ensure level of knowledge is to meet customer satisfaction
 Served as Level 3 Technical Support ; A Resource for Support Personnel to Resolve Difficult Customer Situations
Business Owner & Sales Representative
Wireless Data Express, Plano, TX 2004-2005
 Blackberry Handhelds and Blackberry Enterprise Server Sales to Small to Medium Size Businesses (B2B)
 Contracted & Trained Retail & Online Resellers to Sell & Activate Wireless Consumers and Businesses
 Provided Technical Expertise on BlackBerry Solution Suite for B2B Sales Activities: Pre & Post Sales
 Solution Selling to Clients with Blackberry Value Proposition: Case Studies, Work Flow Analysis, ROI
 Developed, Documented and Shared Best Practices for Selling Wireless Data Solutions
 Won Contract for Work w/ Wireless Rain for Sales & Support of Wireless Technologies
Senior Account Development Manager
Think Wireless, Dallas, TX 2003-2004
 Consultant / Founder: Mobile Products Reseller "Brick & Mortar" Retail Store for WiFi Hotspot, Wireless Voice , Data and Services
 Won Contract to Assist Client's Direct Sales Force by Promoting Value Propositions, Delivering Presentations and Marketing Materials
 Created Go-to-Market Strategy, Including Target Markets, Lead Generation and Sales Scripts
 Provided Solutions / Certified for Toshiba Surf Here Hotspot Service, T-Mobile Hotspot HW / Services, Blackberry B2C & Technical
Sales, Nextel and AT&T Wireless Products
 Managed All Aspects of the Business including Sales Forecasts and Pipeline for B2C and B2B Lines of Business
 Organized Onsite Wireless Service, SW and HW Product Evaluations and Installed Wireless 802.11 b Network
 Trained End Users on Use of Handhelds
Mid-Range and Workstation Platform Product Manager
Sterling Commerce, Irving, TX 2000-2003
 Primary Leader and SME for Connect:Direct, Market Leader for File based Integration Middleware Software, $50 Million Product Line
 Introduced Web Interface and Internet Technology Improvements to Maintain Market Leadership
 Primary Liaison to Global Sales, Engineering, and QA departments: New Product Planning & Introduction
 Managed Relationships with High-level Business Partners and Channels
 Provided Sales Teams with Product Updates, Trade Show Support, Demonstrations / Presentations and Supplied Technical Marketing
 Presented Connect:Direct Products at Executive Briefings, Tradeshows and to Industry Analysts
 Trained Global Sales and Operations Staff, Knowledge Transfer to the Field and Collection of Feedback
 Developed Product Roadmaps & Created Product Requirement Documents (PRD)
 Transitioned New Product Releases from Engineering/Development to Sales
 Approved & Finalized Marketing Collateral: Data sheets, Configuration guides, Presentation Material
 Researched Targets, Customers, Future Trends and Competitive Analysis of Products; determined Market Needs & Requirements
Software Product Manager
Micrografx, Allen, TX 1999-2000
 Led Globally Focused Development of $2M iGrafx Designer, iGrafx Designer Author's Edition Software Brand
 Increased Sales 15% and Grabbed Industry Lead with Web Editing & Internet Technology Improvements
 Developed Industry Competitive Pricing, Built Product Roadmap Strategy and Trained Sales Reps
 Promoted to and Managed Press of iGrafx Designer with Magazine Editors and Reviewers in North America and Europe
 Presented iGrafx Designer at CeBit Technology Show, Hannover, Germany and XML. Europe trade show, Paris, France
 Developed and Implemented Market Test and Benchmarks to Ensure Customer Requirements Were Met
 Analyzed Geographic Revenue to Convert Strategic Focus from Retail to Corporates Sales
 Analyzed Technical Graphics Industry & Competitors to Determine Market Trends & Buyer Criteria
 As a Result of Production Promotion and Performance, iGrafx Received Multiple US & European Editor's and User's Choice Awards
Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
Page 3 of 3
Pre-Sales Application Engineer
EDS Unigraphics, Dallas, TX 1999-2000
 Responsible for Technical Sales of Computer Aided Design (CAD) and Product Data Management (PDM) Software
 Consultative Sales, Installation & Implementation of UG CAD, PDM Networks, and Services
 Developed Standard, Corporate-wide Demonstration and Sales Collateral
 Gathered, Defined and Communicated Customer Requirements to Development, Sales & Marketing
EDUCATION
1998 EDS Unigraphics Professional Sales Program Certificate - Corporate Sales/Leadership Development Program, St. Louis, MO
1997 B.S. Mechanical Engineering, Texas A&M University College Station, TX
SKILLS
 Wireless: CDMA, TDMA, GSM, GPRS, Wi Fi 802.11xx
 Wireless HW Operating Systems: Blackberry, iOS, Windows Mobile and Symbian
 Microsoft Office: MS Word, PowerPoint & Excel,
 Graphics: Micrografx Designer CAD/CAM: AutoCAD, ProEngineer, Unigraphics, IDEAS, Solid Edge Oracle and SQL
 Server Databases Adobe Photoshop, Premier and Acrobat
ORGANIZATIONS & ACTIVITIES
 Texas A&M University Association of Former Students Century Club Member 1997 - Present
 Boy Scouts of America Troop 100 Garland Outdoor Chair 2012 - Present
 Cowboys of Color Rodeo Series Revenue Chair 2006 - Present
 Mt. Hebron Christian Academy Board Member 2005 - 2010
 Alpha Phi Alpha Fraternity, Inc. Life Member 1993 - Present
REFERENCES: Available upon request

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Bryan Robinson - Resume CV12082014

  • 1. Garland, TX Bryan Robinson T: 469-441-1056 www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob Page 1 of 3 Wireless Sales & Marketing Professional with International Business and Entrepreneurial Experience Seeks Mobile Technology Product Management or Business Development Position in Rapid Growth Environment or with a Start-Up  Product Manager for Multiple Multi-Million Dollar Software Product Lines  10+ years Product Management and Sales Development Experience in High Tech  Mobile Technology & Software Technical Sales, Marketing and Services Savvy  Keen Understanding of Corporate & Retail Wireless Consumer, B2B Sales, and Channels Environments  Excellent Presentation Skills, with Briefings to Fortune 500 Clients: Telcos, Government, Retail, Automotive, IT  Handheld/Mobile Phone/Smart Phone and Wireless Product Experience: WiFi,VoIP, SIP/UMA and lP Networking RECENT ACCOMPLISHMENTS  Negotiated the Sale of Equipment Resulting in the Company Receiving $750,000 in Revenue at a 45% Profit Margin  Saved over $100K Annually by Migrating the Company's Push-to-Talk Rental Fleet from Nextel to Verizon Saving  Oversaw Successful Programming & Deployment of Nearly 5000 Handsets as leader of the FIFA World Cup Cellhire Support Team  Provided Direct Training and Support for Global Corporate Clients ESPN/ Coca Cola/ Univision at FIFA World Cup SKILLS SUMMARY New Product Development Business Development PRD / Product Roadmaps Cost Management / Cost Control Tariff Preparation Mobile / Wireless Network Management Vendor / Partner Management Systems Management Transportation / Shipping Management Quality Management / ISO 9000 Global Client Support / Event Support Carrier Relationship Management Marketing / Market Research Technical Support Management Training / Webinars / Trade Shows EXPERIENCE New Product Development Manager Cellhire USA, Garland, TX 2005-2014  Led Global Cross Functional Teams to Deploy US Products to International Markets for Travelers from Asia/Europe/Australia to US  Launched Over 20 New Products to the Entire Global Rental Fleet from Product Introduction to Deployment  Identified New Markets for Existing Products, and New Products for New and Existing markets  Ensured Each Product Released Met Expected Quality levels Minimum Profitability and Budget Limit Requirements  Verified All Product Related Content Provided to Marketing was Accurate and Complete Before Release  Performed Direct SWOT with Specific Wireless Rental Competitors for Senior Management Review and Sales Competition  Established and Delivered Internal and Value-Added Reseller (VAR) Pricing for Various Rental Products  Maintained Market Information for Pricing Comparisons  Updated global business lines on new products & rental strategies including executives, inside sales reps and all support personnel  Primary Source for Information for All Handsets, Wireless Internet Products, Satellite Products & Associated Accessories and Services Operations Manager Cellhire USA, Garland, TX 2010-2014  Facilitated the Relationships Between Cellhire and the Four (4) Largest Domestic Wireless Carriers  Annually Met ISO9000 Update and Verification Requirements by Continuously Monitoring and Documenting Process Changes  Managed Back-end Integration of Multiple Shipping Platform and Worked with Global Offices on Available Stock Inventory  Worked with Network Vendors to Ensure the Optimal Number of Connections Were Always Available  Successfully Overhauled Corporate Shipping to Include Additional Options and Utilize Lowest Shipping Rates  Created Work Schedules that Optimized Coverage Ensuring Maximum Throughput  Worked as a Team Manager and Mentor Providing Feedback, Corrective Action and Employee Discipline as needed  Recruited, Hired and Trained Individuals for Shipping & Receiving, Technical Support, and Airtime Management
  • 2. Garland, TX Bryan Robinson T: 469-441-1056 www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob Page 2 of 3 Technical Support Manager Cellhire USA, Garland, TX 2005-2010  Managed Personnel and Maintained Support Coverage Schedule to meet 24/7 availability for customer inquiries  Increased Worked with Tech Support reps to ensure level of knowledge is to meet customer satisfaction  Served as Level 3 Technical Support ; A Resource for Support Personnel to Resolve Difficult Customer Situations Business Owner & Sales Representative Wireless Data Express, Plano, TX 2004-2005  Blackberry Handhelds and Blackberry Enterprise Server Sales to Small to Medium Size Businesses (B2B)  Contracted & Trained Retail & Online Resellers to Sell & Activate Wireless Consumers and Businesses  Provided Technical Expertise on BlackBerry Solution Suite for B2B Sales Activities: Pre & Post Sales  Solution Selling to Clients with Blackberry Value Proposition: Case Studies, Work Flow Analysis, ROI  Developed, Documented and Shared Best Practices for Selling Wireless Data Solutions  Won Contract for Work w/ Wireless Rain for Sales & Support of Wireless Technologies Senior Account Development Manager Think Wireless, Dallas, TX 2003-2004  Consultant / Founder: Mobile Products Reseller "Brick & Mortar" Retail Store for WiFi Hotspot, Wireless Voice , Data and Services  Won Contract to Assist Client's Direct Sales Force by Promoting Value Propositions, Delivering Presentations and Marketing Materials  Created Go-to-Market Strategy, Including Target Markets, Lead Generation and Sales Scripts  Provided Solutions / Certified for Toshiba Surf Here Hotspot Service, T-Mobile Hotspot HW / Services, Blackberry B2C & Technical Sales, Nextel and AT&T Wireless Products  Managed All Aspects of the Business including Sales Forecasts and Pipeline for B2C and B2B Lines of Business  Organized Onsite Wireless Service, SW and HW Product Evaluations and Installed Wireless 802.11 b Network  Trained End Users on Use of Handhelds Mid-Range and Workstation Platform Product Manager Sterling Commerce, Irving, TX 2000-2003  Primary Leader and SME for Connect:Direct, Market Leader for File based Integration Middleware Software, $50 Million Product Line  Introduced Web Interface and Internet Technology Improvements to Maintain Market Leadership  Primary Liaison to Global Sales, Engineering, and QA departments: New Product Planning & Introduction  Managed Relationships with High-level Business Partners and Channels  Provided Sales Teams with Product Updates, Trade Show Support, Demonstrations / Presentations and Supplied Technical Marketing  Presented Connect:Direct Products at Executive Briefings, Tradeshows and to Industry Analysts  Trained Global Sales and Operations Staff, Knowledge Transfer to the Field and Collection of Feedback  Developed Product Roadmaps & Created Product Requirement Documents (PRD)  Transitioned New Product Releases from Engineering/Development to Sales  Approved & Finalized Marketing Collateral: Data sheets, Configuration guides, Presentation Material  Researched Targets, Customers, Future Trends and Competitive Analysis of Products; determined Market Needs & Requirements Software Product Manager Micrografx, Allen, TX 1999-2000  Led Globally Focused Development of $2M iGrafx Designer, iGrafx Designer Author's Edition Software Brand  Increased Sales 15% and Grabbed Industry Lead with Web Editing & Internet Technology Improvements  Developed Industry Competitive Pricing, Built Product Roadmap Strategy and Trained Sales Reps  Promoted to and Managed Press of iGrafx Designer with Magazine Editors and Reviewers in North America and Europe  Presented iGrafx Designer at CeBit Technology Show, Hannover, Germany and XML. Europe trade show, Paris, France  Developed and Implemented Market Test and Benchmarks to Ensure Customer Requirements Were Met  Analyzed Geographic Revenue to Convert Strategic Focus from Retail to Corporates Sales  Analyzed Technical Graphics Industry & Competitors to Determine Market Trends & Buyer Criteria  As a Result of Production Promotion and Performance, iGrafx Received Multiple US & European Editor's and User's Choice Awards
  • 3. Garland, TX Bryan Robinson T: 469-441-1056 www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob Page 3 of 3 Pre-Sales Application Engineer EDS Unigraphics, Dallas, TX 1999-2000  Responsible for Technical Sales of Computer Aided Design (CAD) and Product Data Management (PDM) Software  Consultative Sales, Installation & Implementation of UG CAD, PDM Networks, and Services  Developed Standard, Corporate-wide Demonstration and Sales Collateral  Gathered, Defined and Communicated Customer Requirements to Development, Sales & Marketing EDUCATION 1998 EDS Unigraphics Professional Sales Program Certificate - Corporate Sales/Leadership Development Program, St. Louis, MO 1997 B.S. Mechanical Engineering, Texas A&M University College Station, TX SKILLS  Wireless: CDMA, TDMA, GSM, GPRS, Wi Fi 802.11xx  Wireless HW Operating Systems: Blackberry, iOS, Windows Mobile and Symbian  Microsoft Office: MS Word, PowerPoint & Excel,  Graphics: Micrografx Designer CAD/CAM: AutoCAD, ProEngineer, Unigraphics, IDEAS, Solid Edge Oracle and SQL  Server Databases Adobe Photoshop, Premier and Acrobat ORGANIZATIONS & ACTIVITIES  Texas A&M University Association of Former Students Century Club Member 1997 - Present  Boy Scouts of America Troop 100 Garland Outdoor Chair 2012 - Present  Cowboys of Color Rodeo Series Revenue Chair 2006 - Present  Mt. Hebron Christian Academy Board Member 2005 - 2010  Alpha Phi Alpha Fraternity, Inc. Life Member 1993 - Present REFERENCES: Available upon request