1. Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
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Wireless Sales & Marketing Professional with International Business and Entrepreneurial Experience Seeks Mobile
Technology Product Management or Business Development Position in Rapid Growth Environment or with a Start-Up
Product Manager for Multiple Multi-Million Dollar Software Product Lines
10+ years Product Management and Sales Development Experience in High Tech
Mobile Technology & Software Technical Sales, Marketing and Services Savvy
Keen Understanding of Corporate & Retail Wireless Consumer, B2B Sales, and Channels Environments
Excellent Presentation Skills, with Briefings to Fortune 500 Clients: Telcos, Government, Retail, Automotive, IT
Handheld/Mobile Phone/Smart Phone and Wireless Product Experience: WiFi,VoIP, SIP/UMA and lP Networking
RECENT ACCOMPLISHMENTS
Negotiated the Sale of Equipment Resulting in the Company Receiving $750,000 in Revenue at a 45% Profit Margin
Saved over $100K Annually by Migrating the Company's Push-to-Talk Rental Fleet from Nextel to Verizon Saving
Oversaw Successful Programming & Deployment of Nearly 5000 Handsets as leader of the FIFA World Cup Cellhire Support Team
Provided Direct Training and Support for Global Corporate Clients ESPN/ Coca Cola/ Univision at FIFA World Cup
SKILLS SUMMARY
New Product Development
Business Development
PRD / Product Roadmaps
Cost Management / Cost Control
Tariff Preparation
Mobile / Wireless Network Management
Vendor / Partner Management
Systems Management
Transportation / Shipping Management
Quality Management / ISO 9000
Global Client Support / Event Support
Carrier Relationship Management
Marketing / Market Research
Technical Support Management
Training / Webinars / Trade Shows
EXPERIENCE
New Product Development Manager
Cellhire USA, Garland, TX 2005-2014
Led Global Cross Functional Teams to Deploy US Products to International Markets for Travelers from Asia/Europe/Australia to US
Launched Over 20 New Products to the Entire Global Rental Fleet from Product Introduction to Deployment
Identified New Markets for Existing Products, and New Products for New and Existing markets
Ensured Each Product Released Met Expected Quality levels Minimum Profitability and Budget Limit Requirements
Verified All Product Related Content Provided to Marketing was Accurate and Complete Before Release
Performed Direct SWOT with Specific Wireless Rental Competitors for Senior Management Review and Sales Competition
Established and Delivered Internal and Value-Added Reseller (VAR) Pricing for Various Rental Products
Maintained Market Information for Pricing Comparisons
Updated global business lines on new products & rental strategies including executives, inside sales reps and all support personnel
Primary Source for Information for All Handsets, Wireless Internet Products, Satellite Products & Associated Accessories and Services
Operations Manager
Cellhire USA, Garland, TX 2010-2014
Facilitated the Relationships Between Cellhire and the Four (4) Largest Domestic Wireless Carriers
Annually Met ISO9000 Update and Verification Requirements by Continuously Monitoring and Documenting Process Changes
Managed Back-end Integration of Multiple Shipping Platform and Worked with Global Offices on Available Stock Inventory
Worked with Network Vendors to Ensure the Optimal Number of Connections Were Always Available
Successfully Overhauled Corporate Shipping to Include Additional Options and Utilize Lowest Shipping Rates
Created Work Schedules that Optimized Coverage Ensuring Maximum Throughput
Worked as a Team Manager and Mentor Providing Feedback, Corrective Action and Employee Discipline as needed
Recruited, Hired and Trained Individuals for Shipping & Receiving, Technical Support, and Airtime Management
2. Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
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Technical Support Manager
Cellhire USA, Garland, TX 2005-2010
Managed Personnel and Maintained Support Coverage Schedule to meet 24/7 availability for customer inquiries
Increased Worked with Tech Support reps to ensure level of knowledge is to meet customer satisfaction
Served as Level 3 Technical Support ; A Resource for Support Personnel to Resolve Difficult Customer Situations
Business Owner & Sales Representative
Wireless Data Express, Plano, TX 2004-2005
Blackberry Handhelds and Blackberry Enterprise Server Sales to Small to Medium Size Businesses (B2B)
Contracted & Trained Retail & Online Resellers to Sell & Activate Wireless Consumers and Businesses
Provided Technical Expertise on BlackBerry Solution Suite for B2B Sales Activities: Pre & Post Sales
Solution Selling to Clients with Blackberry Value Proposition: Case Studies, Work Flow Analysis, ROI
Developed, Documented and Shared Best Practices for Selling Wireless Data Solutions
Won Contract for Work w/ Wireless Rain for Sales & Support of Wireless Technologies
Senior Account Development Manager
Think Wireless, Dallas, TX 2003-2004
Consultant / Founder: Mobile Products Reseller "Brick & Mortar" Retail Store for WiFi Hotspot, Wireless Voice , Data and Services
Won Contract to Assist Client's Direct Sales Force by Promoting Value Propositions, Delivering Presentations and Marketing Materials
Created Go-to-Market Strategy, Including Target Markets, Lead Generation and Sales Scripts
Provided Solutions / Certified for Toshiba Surf Here Hotspot Service, T-Mobile Hotspot HW / Services, Blackberry B2C & Technical
Sales, Nextel and AT&T Wireless Products
Managed All Aspects of the Business including Sales Forecasts and Pipeline for B2C and B2B Lines of Business
Organized Onsite Wireless Service, SW and HW Product Evaluations and Installed Wireless 802.11 b Network
Trained End Users on Use of Handhelds
Mid-Range and Workstation Platform Product Manager
Sterling Commerce, Irving, TX 2000-2003
Primary Leader and SME for Connect:Direct, Market Leader for File based Integration Middleware Software, $50 Million Product Line
Introduced Web Interface and Internet Technology Improvements to Maintain Market Leadership
Primary Liaison to Global Sales, Engineering, and QA departments: New Product Planning & Introduction
Managed Relationships with High-level Business Partners and Channels
Provided Sales Teams with Product Updates, Trade Show Support, Demonstrations / Presentations and Supplied Technical Marketing
Presented Connect:Direct Products at Executive Briefings, Tradeshows and to Industry Analysts
Trained Global Sales and Operations Staff, Knowledge Transfer to the Field and Collection of Feedback
Developed Product Roadmaps & Created Product Requirement Documents (PRD)
Transitioned New Product Releases from Engineering/Development to Sales
Approved & Finalized Marketing Collateral: Data sheets, Configuration guides, Presentation Material
Researched Targets, Customers, Future Trends and Competitive Analysis of Products; determined Market Needs & Requirements
Software Product Manager
Micrografx, Allen, TX 1999-2000
Led Globally Focused Development of $2M iGrafx Designer, iGrafx Designer Author's Edition Software Brand
Increased Sales 15% and Grabbed Industry Lead with Web Editing & Internet Technology Improvements
Developed Industry Competitive Pricing, Built Product Roadmap Strategy and Trained Sales Reps
Promoted to and Managed Press of iGrafx Designer with Magazine Editors and Reviewers in North America and Europe
Presented iGrafx Designer at CeBit Technology Show, Hannover, Germany and XML. Europe trade show, Paris, France
Developed and Implemented Market Test and Benchmarks to Ensure Customer Requirements Were Met
Analyzed Geographic Revenue to Convert Strategic Focus from Retail to Corporates Sales
Analyzed Technical Graphics Industry & Competitors to Determine Market Trends & Buyer Criteria
As a Result of Production Promotion and Performance, iGrafx Received Multiple US & European Editor's and User's Choice Awards
3. Garland, TX Bryan Robinson T: 469-441-1056
www.linkedin.com/in/BryanRobinson1906 E: BryanRobinson@gmail.com https://twitter.com/BhRob
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Pre-Sales Application Engineer
EDS Unigraphics, Dallas, TX 1999-2000
Responsible for Technical Sales of Computer Aided Design (CAD) and Product Data Management (PDM) Software
Consultative Sales, Installation & Implementation of UG CAD, PDM Networks, and Services
Developed Standard, Corporate-wide Demonstration and Sales Collateral
Gathered, Defined and Communicated Customer Requirements to Development, Sales & Marketing
EDUCATION
1998 EDS Unigraphics Professional Sales Program Certificate - Corporate Sales/Leadership Development Program, St. Louis, MO
1997 B.S. Mechanical Engineering, Texas A&M University College Station, TX
SKILLS
Wireless: CDMA, TDMA, GSM, GPRS, Wi Fi 802.11xx
Wireless HW Operating Systems: Blackberry, iOS, Windows Mobile and Symbian
Microsoft Office: MS Word, PowerPoint & Excel,
Graphics: Micrografx Designer CAD/CAM: AutoCAD, ProEngineer, Unigraphics, IDEAS, Solid Edge Oracle and SQL
Server Databases Adobe Photoshop, Premier and Acrobat
ORGANIZATIONS & ACTIVITIES
Texas A&M University Association of Former Students Century Club Member 1997 - Present
Boy Scouts of America Troop 100 Garland Outdoor Chair 2012 - Present
Cowboys of Color Rodeo Series Revenue Chair 2006 - Present
Mt. Hebron Christian Academy Board Member 2005 - 2010
Alpha Phi Alpha Fraternity, Inc. Life Member 1993 - Present
REFERENCES: Available upon request