1. MOHAMAD FAYAD
fayad.mo@gmail.com 847.340.8064
CAREER SUMMARY
Dynamic product manager with over 15 years’ experience leveraging expertise in product marketing, strategy,
product management and business operations to launch complex and creative customer-valued products in
multiple industries, including telecom, gaming, retail and financial, law enforcement and government. Known to
effectively plan and manage engineering budgets for optimal product profitability and business planning
alignment. Deft at carrying out business analysis and project reviews. Strong problem solving and technical
skills coupled with confident decision making for enabling effective solutions leading to high customer
satisfaction as well as low operation costs.
Core Competencies
Product Development; Market Research; Team Building & Management; Strategic Planning; Process Flow;
Social Intelligence; Strategic Partnerships; Relationship Management; Cost Benefit Analysis; Research &
Development; Analytical Thinking; Business Analysis; Supply Chain; Change Management; Budgets; 6 Sigma.
SELECTED ACHIEVEMENTS
• Improved portfolio sales to 40% annually from 3-5% baseline on same budget creating new sales collaterals,
sales strategies and customer applications.
• 15+ years leading the design, development and marketing of new products; taken 20+ new technologies
from concept to multi-million-dollar profit.
• Launched five WiMAX systems that helped achieve #1 global market share.
• Led the migration strategy of software features from legacy switching product to IP-based telephony
architecture. Responsible for timely implementation of the U.S. government-mandated feature E-911 and
Local Number Portability generating gross revenue in excess of $5 million.
WORK HISTORY
CUMMINS ALLISON 2011 – Present
Senior Product Manager
Manage roadmaps and full lifecycle of enterprise software products development. Lead customer projects for
integration of products into ATM, financial, gaming and other proprietary network systems. Developing 9
products and oversee relationship management with partners; Wyless, Everi and Orbotech.
• Create marketing and technical product content for 4 product lines and 10 market plan launches, using Agile
methodology for new product development. Report status to various audiences, including executive updates
and reviews.
• Increased sales by 300% for the remote management service, expanding into new six countries by enabling
coin-machine placement prospects with wireless/IOT connectivity.
• Reduced operating cost by 50% using outsourcing customer billing and effective negotiation with modem
gear suppliers and managed network providers.
• Accelerate market expansions, minimizing the lead time for product evaluation, by maintaining a common
market priority with sales and leveraging the same equipment for multiple countries.
MOTOROLA SOLUTIONS 1997 – 2011
Business Operations Manager 2006 – 2011
Managed budgets and strategy for all WiMAX products. Directed and delivered on-time first WiMAX
commercial system. Streamlined processes and improved business profitability. Accountable for $200M+ R&D
budget with 40% GM contribution.
• Developed business plan, strategy and budgets for software products to maximize profits, through extensive
collaboration with Customers, Regional Go-to-Market teams, Engineering, Services, Strategy and
Marketing.
• Nurtured strong collaboration among cross-functional team of 20-30 staff members in engineering, product
management, regional sales teams, and strategy.
• Improved 3X project baseline cycle using Agile-approach for product scope artifacts.

2. Product Marketing Manager 2000 – 2006
Evaluated business viability of forward-looking technologies and Nortel Networks, and other third-party
suppliers for iDEN applications, such as Intelligent Networks, remote switching, IP network core, PTT
presence, cost-effective circuit-switch partnership. Technical Product Management group staff Manager.
Product Planning Manager 1999 – 2000
Led the migration strategy of software features from legacy switching product to IP-based telephony
architecture. Responsible for timely implementation of the U.S. government-mandated feature E-911 and Local
Number Portability generating gross revenue in excess of $5 million.
Senior Product Manager 1997 – 1999
Provided strategic direction, planning and daily operational supervision of marketing, product/business
development, and personnel administration. Implemented innovative solutions during projects to improve
processes, engineering design, product quality, processes, and systems thinking – reducing rework and
improving client relations and customer success. Responsible for the marketing strategy, business plans,
forecasting and implementation of software on the Motorola Switching Product. Chaired Custom Software
Review Board developing over eight unique features for Latin American Markets.
TECHNICAL COMPETENCES
• Communications and networking protocols – 3GPP, 3G/LTE, 802.16e, CALEA/E911, IP protocols.
• AWS cloud technologies – EC2, S3, EBS, ELB, Route 53, RDS, CloudFront, Glacier, AutoScaling, VPC,
CDN
• Law enforcement currency management – HIDTA (WISN), SSF 1604, banknotes imaging
• Casino ticket imaging applications – gaming control board, MICS-settlement/auditing/archiving
• Remote management – ATM-XFS, web services, XML-interface, SNMP, TR-69/OMA-DM
• Check-Deposit Processing – RDC, Image Cash Letter (ICL), IQA, Check 21
• Windows Server/Client frameworks – Windows.NET, SQL server, IIS, Report Viewer
• SaaS-based architecture for remote monitoring, KIOSK management, coin processing programs
EDUCATION
Bradley University, Peoria, Illinois
Master of Business Administration (MBA)
Bradley University, Peoria, Illinois
Bachelor of Science (B.Sc.) Industrial Engineering