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Revamping Victoria’s Secret’s
Digital Marketing Strategy
BY BROOKE MARRIOTT
The Current VS Digital Strategy
• The Victoria’s Secret brand strives
to be known as a luxurious, sexy,
and sleek line of lingerie
• Markets their products digitally on
Facebook, Instagram, Pinterest,
YouTube, Twitter, and Snapchat
The Website Currently
• Site is mostly user-friendly
• Contains newest promotions/sales of products
The Models, AKA The Angels
The Problems With The Current Strategy
• The models lack a variety of body
shapes
• Portion of target audience is
alienated
• Site could use some clean-up with
organization and display
The Big Idea: What’s Wrong With Being
Confident?
• Begin using models that have a variety of body shapes and
sizes, market it on social media platforms & website
• Use hashtag campaign on social media platforms for
customers to display themselves modeling Victoria’s Secret
products confidently
• Use for both Victoria’s Secret original collection, and for PINK
The Details of the Campaign
• Target audience: women between ages of 24-40 for original VS
collection, ages 16-24 for PINK collection
• Persona: woman, 18-28 years old, lives in suburban area, earns $20,000-
$40,000 per year, has some post-high school education
• Campaign would last for two-three months
• Budget would be around $7,000 per month (covering costs for
creating/boosting ads, hiring and paying new models, pieces for models
to wear)
• Ads would be pay-per-click
• Optimize key phrases like “body positivity”, “VS body movement”, “body
image positivity” for search engines
How to Implement Campaign
• Photo and video ads of new models promoted on Facebook,
Twitter, Pinterest, and Instagram
• Videos could be promoted on YouTube
• Hashtag campaign could be promoted on Facebook, Twitter, and
Instagram
• Users can also send selfies with the hashtag to Victoria’s Secret’s
Snapchat account, while wearing the VS products
Fixing the Website
• Remove the additional navigation on
the mobile site
• Reduce the clutter of the
promotions/advertisements of new
products & sales
• Replace the clutter with
organizational slideshow
The Results
• More parts of target audience would be reached
• More connection and engagement with customers would be
achieved
• More sales would be made online and in-store
• Website would be cleaner, more navigational, and less
overwhelming for users
• Body positivity would be spread
• Loyalty of customers would increase, along with brand
awareness

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Revamping VS Digital Strategy to Promote Body Positivity

  • 1. Revamping Victoria’s Secret’s Digital Marketing Strategy BY BROOKE MARRIOTT
  • 2. The Current VS Digital Strategy • The Victoria’s Secret brand strives to be known as a luxurious, sexy, and sleek line of lingerie • Markets their products digitally on Facebook, Instagram, Pinterest, YouTube, Twitter, and Snapchat
  • 3. The Website Currently • Site is mostly user-friendly • Contains newest promotions/sales of products
  • 4. The Models, AKA The Angels
  • 5. The Problems With The Current Strategy • The models lack a variety of body shapes • Portion of target audience is alienated • Site could use some clean-up with organization and display
  • 6. The Big Idea: What’s Wrong With Being Confident? • Begin using models that have a variety of body shapes and sizes, market it on social media platforms & website • Use hashtag campaign on social media platforms for customers to display themselves modeling Victoria’s Secret products confidently • Use for both Victoria’s Secret original collection, and for PINK
  • 7. The Details of the Campaign • Target audience: women between ages of 24-40 for original VS collection, ages 16-24 for PINK collection • Persona: woman, 18-28 years old, lives in suburban area, earns $20,000- $40,000 per year, has some post-high school education • Campaign would last for two-three months • Budget would be around $7,000 per month (covering costs for creating/boosting ads, hiring and paying new models, pieces for models to wear) • Ads would be pay-per-click • Optimize key phrases like “body positivity”, “VS body movement”, “body image positivity” for search engines
  • 8. How to Implement Campaign • Photo and video ads of new models promoted on Facebook, Twitter, Pinterest, and Instagram • Videos could be promoted on YouTube • Hashtag campaign could be promoted on Facebook, Twitter, and Instagram • Users can also send selfies with the hashtag to Victoria’s Secret’s Snapchat account, while wearing the VS products
  • 9. Fixing the Website • Remove the additional navigation on the mobile site • Reduce the clutter of the promotions/advertisements of new products & sales • Replace the clutter with organizational slideshow
  • 10. The Results • More parts of target audience would be reached • More connection and engagement with customers would be achieved • More sales would be made online and in-store • Website would be cleaner, more navigational, and less overwhelming for users • Body positivity would be spread • Loyalty of customers would increase, along with brand awareness