Looking at the flaws within Victoria's Secret's current digital marketing strategies, and implementing solutions that will not only remove these flaws, but also improve their overall strategy.
2. The Current VS Digital Strategy
• The Victoria’s Secret brand strives
to be known as a luxurious, sexy,
and sleek line of lingerie
• Markets their products digitally on
Facebook, Instagram, Pinterest,
YouTube, Twitter, and Snapchat
3. The Website Currently
• Site is mostly user-friendly
• Contains newest promotions/sales of products
5. The Problems With The Current Strategy
• The models lack a variety of body
shapes
• Portion of target audience is
alienated
• Site could use some clean-up with
organization and display
6. The Big Idea: What’s Wrong With Being
Confident?
• Begin using models that have a variety of body shapes and
sizes, market it on social media platforms & website
• Use hashtag campaign on social media platforms for
customers to display themselves modeling Victoria’s Secret
products confidently
• Use for both Victoria’s Secret original collection, and for PINK
7. The Details of the Campaign
• Target audience: women between ages of 24-40 for original VS
collection, ages 16-24 for PINK collection
• Persona: woman, 18-28 years old, lives in suburban area, earns $20,000-
$40,000 per year, has some post-high school education
• Campaign would last for two-three months
• Budget would be around $7,000 per month (covering costs for
creating/boosting ads, hiring and paying new models, pieces for models
to wear)
• Ads would be pay-per-click
• Optimize key phrases like “body positivity”, “VS body movement”, “body
image positivity” for search engines
8. How to Implement Campaign
• Photo and video ads of new models promoted on Facebook,
Twitter, Pinterest, and Instagram
• Videos could be promoted on YouTube
• Hashtag campaign could be promoted on Facebook, Twitter, and
Instagram
• Users can also send selfies with the hashtag to Victoria’s Secret’s
Snapchat account, while wearing the VS products
9. Fixing the Website
• Remove the additional navigation on
the mobile site
• Reduce the clutter of the
promotions/advertisements of new
products & sales
• Replace the clutter with
organizational slideshow
10. The Results
• More parts of target audience would be reached
• More connection and engagement with customers would be
achieved
• More sales would be made online and in-store
• Website would be cleaner, more navigational, and less
overwhelming for users
• Body positivity would be spread
• Loyalty of customers would increase, along with brand
awareness