1. Brian Delaney
Address Unit 1/29 Clyde Street Oakleigh Vic 3166
Mobile 0418 584 736
E-mail brian.delaney@live.com
E M P L O Y M E N T E X P E R I E N C E
Storeperson / Delivery Driver | PLANERA PTY LTD
March 2010 – Current
• Reporting to the supervisor
• Picking and packing customer orders
• Prepare items for dispatch
• Load, position and secure goods for transport
• Load trucks both manually and with the forklift
• Receive inwards goods
• Transfer goods received into the assigned locations
• Maintain a clean and tidy work area, products and machines
• Adhere to the Occupational Health & Safety rules and regulations
• Conduct preventative maintenance checks on the truck prior to
operation
• Delivery of goods to customers using a heavy rigid truck with capacity
of 6 tonne
• Planning the most efficient routes and order of deliveries
• Excellent time management in delivering within the scheduled time
frames
• Excellent knowledge of Melbourne roads and suburbs
• Unload truck at delivery destination
• Assist the installer with the installation of goods and any other
requirements
• High level of interpersonal skills in liaising with clients, all levels of
management and staff
Morning Manager | EAST OAKLEIGH NEWSAGENCY
July 2007 – March 2010
• Reporting to the owner
• Sort paper and magazines in delivery order for drivers
2. • Ensure business owners receive newspapers early to maximise
store sales
• Offer exceptional customer service
• Sales of tattslotto tickets, magazines, stationary, lollies, cigarettes
etc.
• Maintain a large volume of customer accounts and sub-agents
• Check received goods against the invoices
• Collate and return old newspapers/magazines & update supplier
accounts
• Monitor stock levels and reorder depleting stock for replenishment
• Manage teams of up to 8 retail assistant and delivery drivers
• Provide leadership by establishing clear expectations and
demonstrating high standards of work practices
• Plan and coordinate the work to ensure smooth operation
• Delegate tasks to employees whilst supervising and overseeing their
work
• Monitor performance on a daily basis to ensure objectives are
achieved
• Train and develop the skills of new staff on daily store operations
• Establish, maintain and promote high standards of customer service
Charter & Route Service Bus Driver | DRIVER BUS LINES
January 2004 – June 2007
• Reporting to the operation manger
• Driver charter and route service buses with capacity of up to 73
passengers
• Issue tickets and collect payment
• Reconcile bus takings at the end of the shift
• Inspect the vehicle and perform preventative maintenance checks
prior to operation
• Ensure buses are clean and presentable for service
• Maintain a high standard of customer service
• Closely follow the fixed timetable
• Communicate with management and route supervisors via 2 way
radio
• High level of interpersonal skills in liaising appropriately and
professionally with members of the public
• Drive responsible to ensure the safety of passengers and
pedestrians
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3. • Diffuse aggressive behaviour of persons on board the bus
Q U A L I F I C A T I O N
2012 | WISEMAN INSTITUTE OF APPLIED LEARNING
Diploma in Competitive Manufacturing
L I C E N C E S
Forklift License
HC Truck Licence
S E C O N D A R Y E D U C A T I O N
1982 | CHRISTIAN BROTHERS COLLEGE EAST ST
KILDA
Completed Year 12
R E F E R E E S
Greg Lewis
Supervisor
Planera Pty Ltd
Ph 0425 779 763
Zoran Flagenic
Leading Hand
Planera Pty Ltd
Ph 0425 779 768
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