1. Hal Sims
Key Qualifications
▪ Assistant operations management
experience
▪ Self-disciplined with excellent time
management and organizational skills
▪ General knowledge of AS400
▪ Capable in use of Microsoft Word, Excel,
and Email
▪ 15 years local LTL P&D and OTR experience
▪ Trainer of new-hire CDL drivers
▪ Valid CDL A driver’s license with hazmat,
doubles, triples, and tanker endorsements
▪ Clean safety and driving record
▪ Current medical certification
▪ Industrial forklift license
▪ Warehouse order pulling, staging, proper
freight loading and weight distribution
▪ Willing to travel
Work History
Old Dominion Freight Line, Pick Up and Delivery Driver, Birmingham, AL 2005 to Present
Service Transport, Pick Up and Delivery Driver, Birmingham, AL 2003 to 2005
Werner Enterprises, OTR Driver, Omaha, NE 2002 to 2003
Flower’s Home Baking, Regional Delivery Route Driver, Birmingham, AL 2000 to 2002
U-Haul, Preventive Maintenance Technician, Birmingham, AL 1998 to 2000
AmeriPride Services, Asst. Operations Manager/Route Delivery/Sales, Birmingham, AL 1996 to 1998
National Linen Service, Route Delivery Driver, Birmingham, AL 1995 to 1996
Durr Medical Supply, Warehouse/Route Delivery Driver, Birmingham, AL 1990 to 1995
Professional Experience
ASSISTANT OPERATIONS MANAGER & ACCOUNT MANAGER
▪ Coordinated driver routes.
▪ Assured necessary personnel on schedule to service customers and filled in when needed.
▪ Checked-in route paperwork.
▪ Recorded customer payments received and processed deposits.
▪ Ensured full supply of product availability for delivery.
▪ Adjusted customer accounts per order changes.
PICK-UP, DELIVERY & ROUTE DRIVER
▪ Experienced using PeopleNet BLU Unit, driver handheld computer, and QUALCOMM fleet mobility
solutions.
▪ Coordinate and effectively execute high volume of LTL pick-ups and deliveries utilizing knowledge of
customers’ closing times, receiving and pick-up time restrictions and locations within assigned daily
route.
▪ Competent in route coordination, GPS and map navigation.
▪ Reduced transportation costs through maintaining top efficiency scores on ROI Index for achieving
maximum fuel efficiency for fleet trucks pertaining to awareness of RPMs, over-speed, and idling.
▪ Assist customers in proper completion of Bills of Lading and associated shipping documents.
▪ Learn and practice customer specific freight sort and segregation requirements, needs and
procedures at grocery warehouses.

2. H. Sims Resume’ pg. 2
▪ Maintain cleanliness of truck and trailer interior and report mechanical maintenance needs
following pre-trip, inter-trip, and post-trip inspections.
▪ Maintain detailed manual/electronic log.
CUSTOMER SERVICE
▪ Proven ability to develop and maintain solid customer relationships.
▪ Strengthen customer and brand loyalty through strong work ethic, ability to remain calm and
reliable under pressure, and consistently follow thru and complete difficult and time sensitive tasks.
▪ 100% availability, on or off duty, to internal and external customers, and other drivers.
▪ Often requested by local and national accounts (e.g., Michelin and Mercedes) due to recognized
attention to detail, professionalism and genuine respect for customers.
▪ Relied upon to intervene and resolve customer complaints involving other drivers; utilized problem
solving skills to find solutions to customer needs and reduce possible recurrence of conflict.
▪ Provide customers with friendly, knowledgeable service and maintain professional appearance.
▪ Practice early arrival to conduct thorough pre-trip inspection and check daily manifest for new delivery
locations; map new locations/pull satellite imagery to size up best strategy for delivery to customer.
DRIVER TRAINING & COACHING
▪ Trained new-hire CDL drivers in policies and procedures for driver expectations and performance.
▪ Coached/mentored drivers how to interact with difficult customers and improve client satisfaction.
▪ Assisted drivers with delivery and pick up routing questions and directions as needed.
▪ Trained drivers to operate semi-trucks safely within tight areas, high traffic and congested city
zones such as New Orleans and Miami.
SAFETY RECORD
▪ Adherence to company safety and compliance practices to protect equipment and freight.
▪ Clean driving record reflecting adherence to all Federal DOT regulations.
▪ Safe and reliable delivery of assigned freight in nearly all weather and traffic conditions; including
meeting guaranteed shipment and appointment freight deadlines.
▪ Non-smoking, non-drinking and drug free.
▪ More than 1 million commercial miles driven.
▪ No moving violations.
▪ Rewarded with safety bonuses for excellence in safe driving practices with no preventable accidents.
OVER-THE-ROAD AND REGIONAL DELIVERY DRIVER
▪ Safely operated pick-lift to pull orders, staged and loaded in order of delivery and proper weight
distribution, unloaded freight using forklifts, pallet jacks, 2-wheel and piano dollies, and lift-gate.
▪ Proven flexibility and adaptability to frequent changes in daily directives.
▪ Delivered food products to restaurants in Southeastern region using refrigerated trailers.
▪ Followed dispatcher directives in delivery and pick up of freight in contiguous forty-eight states.
Education, Certificates, Endorsements & Recognition Awards
Bachelor of Science in Business Administration: Leadership (May 2017), Liberty University, Lynchburg, VA
Certificate of Hazard Training, U.S. Department of Labor, Mine Safety and Health Administration
Endorsements, Class A CDL with Hazmat, Double trailer, Triple trailer, and Tanker
CDL Training Certificate, Bevill State Community College, Sumiton, AL
Alpha Lambda Delta National Honor Society, Macon, GA, Liberty University Chapter
The National Society of Collegiate Scholars, Washington D.C., Liberty University Chapter