1. CURRICULUM VITAE
Name: Craig William Barker
DOB: 15/08/1985
Address: 34 Walton Road
Hoddesdon
Herts
EN11 0LL
Tele number: 07590 311 531
Education: The John Warner School
Stanstead Road, Hoddesdon
Herts, EN11 0RH
Dates Attended: Sep 1996 – June 2001
Grades Achieved: Maths C, Science C, English C, French C, Physical education C, Business studies .
Employment History:
Depot General Manager for City Link August 2014 – January 2015
● Working to hit KPI targets.
● Increasing Depot Revenue through sales team.
● Managing the 70+ strong depot.
● Holding capability meetings with staff to improve there performance.
● Dealing with escalated complaints or queries.
● Visiting customers to ensure they are satisfied with our service.
● Having one to one meeting and performance reviews with staff
● Working out methods to save cost and improve productivity.
● Managing drivers working time to ensure they are within the legal working hours
● Coaching staff.
● Managing health and safety.
● Managing and investigating security matters.
● Using excel and Google docs for regional managers.
● Cost and resource planning.
Certificates / Qualifications relevant –
o IOSH Managing safely and Passport to safety course completed
o Epiphanies 5S course completed
o Dangerous goods course passed
o Passport to safety course completed
o Rivo trained
o Accident investigation course completed
o Contractor control course completed
Team Manager for City Link March 2007 – August 2014
● Holding capability meetings with staff to improve there performance
● Managing a team of 30 drivers and 15 warehouseman

2. ● Dealing with escalated complaints or queries
● Managing admin to ensure all date is entered within the deadline.
● Managing trunking departure times
● Delegating the office / warehouse work to free my selfup and cover the Depot manager.
● Loading and Unloading of trunks Via Forklift
● Having one to one meeting and performance reviews with staff
● Processing the overtime and bonuses for depot manager.
● Managing drivers working time to ensure they are within the legal working hours
● Managing health and safety on the shifts.
● Managing and investigating security matters
● Cost and resource planning
Shift supervisor for City Link June 2006 - March 2007 Duties include:
● Supervising the warehouse
● Supervising control
● Supervising Customer care
● Dealing with escalated customer complaints
● Training staff on Virtual Warehouse and clan systems
● Managing trunking departure times
● Having one to one meeting and performance reviews with staff
● Processing the overtime and Bonuses for depot manager
Controller for City Link February 2004 – June 2006 Duties Include:
● Briefing and debriefing drivers
● Issuing collections
● On road support
● Planning ad-hoc changes
● Data entry
Warehouseman for Initial City Link: August 2003-February 2004
Duties Include:
● Supervising the warehouse.
● Loading the trunks and back the driver onto the door safely.
● Making sure the depot is kept tidy at all times.
● Trying to keep mis-sorted parcels to a minimum.
● Sort out TCFs.
● Work in control.
● Answer the control phone line and the main number.
Certificates / Qualifications relevant –
● A qualified Banksmen
● A qualified tail lift operator
Barker and Cresswell Glass
Dates employed: September 2001 – July 2003
Positions Held Here:

3. Labourer
I was a labourer for 2years
● Responsible for ensuring the windows were in pristine condition.
● Loading and offloading glass from the Lorries.
● Keeping the depot clean at the end of every shift.
Main Achievements in this role include
● I was taught a trade.
About me:
I am very experienced for my age and as you can see from my work history, very loyal to my
employer. I enjoy various sports/movies during time away from work.