Kristi Cordier, NJ Bonner AmeriCorps Program Director, The Bonner Foundation The goal of this session is to go beyond the surface and facilitate the development of the people the you lead. This session will stimulate thoughts around how to determine our values to shape a character and behavior development systems within your Bonner Program and Bonner Leadership Team (BLT).

1. DEVELOP THE INSIDE TO SHAPE
THE OUTSIDE
BONNER CONGRESS 2019
BEHAVIOR. CHARACTER. STANDARDS. VALUES.

2. https://www.twitter.com/
CoachBlossom/status/
1155825416940244992
https://whatdriveswinning.com/
Recaps/sunday-9-22-19/
#twoquestions

3. WHAT IS A GOAL OF A TEAM?

4. GOAL OF A TEAM
MAXIMIZING ITS ABILITY

6. THINGS THAT CAN GET IN THE WAY OF
A TEAM MAXIMIZING ITS ABILITY
• Selfishness (#1)
• Decision-making
• Team chemistry
• Outside distractions
• Lack of trust
• Negativity
• Sense of entitlement
• Lack of desire

7. THINGS THAT CAN GET IN THE WAY OF
A TEAM MAXIMIZING ITS ABILITY
• Selfishness (#1)
• Decision-making
• Team chemistry
• Outside distractions
• Lack of trust
• Negativity
• Sense of entitlement
• Lack of desire

10. SETTING STANDARDS

11. WINNING FORMULA FOR TEAM
1. Acquire talent
2. Manage people
3. Execute Strategy

12. WINNING FORMULA FOR TEAM
1. Acquire talent
2. *Manage people* - is about shaping the
outside (behavior) and developing the inside
(character)
3. Execute Strategy

13. AGREEMENTS
PRIOR AGREEMENTS
PREVENT
LATER MISUNDERSTANDINGS

14. AGREEMENTS
➢ What are we’re doing
➢ How are we’re doing it
➢ Why we’re doing it

15. 1. Set clear standards
2. Catch “above the line” behavior
3. Manage “below the line” behavior
4. Be the example of the standards
ROAD MAP FOR BEHAVIOR MANAGEMENT

16. Character > Process > Result

17. DEFINE
BEHAVIOR:
CHARACTER:

18. DEFINITIONS OF
BEHAVIOR AND CHARACTER
BEHAVIOR - How you act (outside)
CHARACTER - Who you are as a person (inside)

19. TWO TYPES OF CHARACTER
Performance - character skills that
govern your relationship with
yourself
Relational/Moral - character skills
that govern your relationship with
others

20. CHARACTER SKILLS CHECKLIST
❑ Hardworking
❑ Competitive
❑ Positive
❑ Focused
❑ Accountable
❑ Courageous
❑ Resilient
❑ Unselfish
❑ Honesty
❑ Respectful
❑ Appreciative
❑ Humble
❑ Patient
❑ Confident
❑ Enthusiastic
❑ Disciplined
❑ Motivated
❑ Creative
❑ Curious
PERFORMANCE SKILLS
RELATIONAL/MORAL SKILLS ❑ Loyal
❑ Trustworthy
❑ Trustwilling
❑ Encouraging
❑ Socially Aware
❑ Caring
❑ Empathetic

21. STRUGGLES
Selfishness
Decision-making
Team chemistry
Outside distractions
Lack of trust
Negativity
Sense of entitlement
Lack of desire
CHARACTER SKILLS
Unselfish
Disciplined
Caring
Focused
Trustworthy
Positive
Appreciative
Motivated

22. PHONE
ANALOGY

23. CHARACTER SKILLS GLOSSARY
PERFORMANCE SKILLS
Hardworking – Paying the price with
effort.
Competitive – Striving to be your best.
Positive – Good and useful thinking.
Focused – Eliminating distractions.
Accountable – Taking responsibility for
your actions.
Courageous – Operating outside of your
comfort zone.
Resilient – Bouncing back from setbacks.
Confident – Self-trusting.
Enthusiastic – Expressing enjoyment.
Disciplined – Self-regulating.
Motivated – Having a strong purpose.
Creative – Out of the box thinking.
Curious – Desiring to learn or
understand.
RELATIONAL/MORAL SKILLS
Unselfish – Putting the team first.
Honesty – Telling the truth.
Respectful – Showing Consideration.
Appreciative – Recognizing the good
in someone or something.
Humble – Distributing credit.
Patient – Tolerating delay or struggle.
Loyal – Showing allegiance.
Trustworthy – Being reliable.
Trustwilling – Relying on others.
Encouraging – Giving confidence and
support
Socially Aware – Understanding
signals sent and received.
Caring – Investing in the person.
Empathetic – Sharing the feelings of
others.
-Brett Ledbetter What Drives Winning

24. PERFORMANCE SKILL:
RELATIONAL/MORAL SKILL:
HOW:
HOW:

27. 1. Discuss the goal of a team
2. Identify what will get in the way
3. Pick character skills and pair with struggles
4. Build team awareness
ROAD MAP FOR DEVELOPING CHARACTER

29. Brené Brown Dare to Lead Hub

31. VALUES
• Beliefs that are most
important to you
• Help you find your
way in the dark
• Fill you with a feeling
of purpose
Brené Brown Dare to Lead Hub

32. SELECTING VALUES
• Does this define me?
• Is this who I am at my
best?
• Is this a filter that I use
to make hard
decisions?
Only choose 1 or 2
values
Brené Brown Dare to Lead Hub

33. Brené
Brown
Dare to
Lead Hub

34. DIG INTO YOUR VALUES
• What are 3 behaviors that
support your value?
• What are 3 slippery behaviors
that are outside your value?
• What is an example of a time
when you were fully living into
this value? How did it feel?
• What are the early warning
indicators or signs that you are
living outside of your values?
Brené Brown Dare to Lead Hub

36. Values Behaviors
Character
Process Result

37. Values Behaviors
Character Process Result
CULTURE