1. Sujoy KR
Greenage ,Juniper A102,
Hosur Road. Bommanhalli
Bangalore-560068
Mobile N: +919886773349
E-Mail:sujoy1979@gmail.com
buzzsujoy@gmail.com
PROFESSIONAL SYNOPSIS
Career Summary
- Technical Project Manager with a comprehensive knowledge of technology and 9 plus years of
cross-industry experience in Virtualization domain.
- Professionally Certified Technocrat in evaluating existing enterprise IT infrastructures, planning &
implementing effective systems. Supporting infrastructures in place & driving optimized information
flow to accomplish Business objectives.
- Experience in implementing full life cycle of infrastructure development process with proper
documentation, especially in Virtualization technologies.
- Rich exposure in Business and Technical Analysis, Architecture Design
- Creating prototypes, testing of design attributes and coordinating with other team members in
accomplishing overall objectives.
Technical Skill Set:
- Well versed with strong working knowledge on VMware, Windows, Citrix Xenapp 6.0,6.5 ,7.6 and
HyperV, Oracle VM.
- OS: ESXi,4.0, 4.1, 5.0, 5.1, 5.5 Windows 2003, 2008, 2012,
- Site Recovery Manager (SRM),VCOPS and Vrealize
- Hardware: IBM Pureflex, Blade Servers, Cisco UCS, Rack servers
- Storage: IBM ,EMC Storage
- Networks: Cisco layer 2 and layer3 knowledge.
Personality Traits
- Very good analytical abilities
- Ability to drive an independent project from architecture to stand point
- Drive the team to its maximum efficiency to meet business objectives
- Ability to handle pressure in work environment and still motivate the team
- Excellent people management and communication skills
- Excellent convincing capabilities and handle customer escalations.
EMPLOYMENT TIMELINE
Feb-2011 to Till Current Network Solutions an IBM company as Project Manager –Virtualization
Oct 2006 to Jan 2011 JP Morgan Chase as Server Specialist
Dec 2005 to Oct 2006 Microland Assistant Engineer
2. TRAININGS ATTENDED
VMware 3.5, 4.0, 5.1
Citrix Xenapp ,Xen Desktop and Xen Server from Citrix
SRM(Site recovery Manger
Cloud SoftLayer
Cisco UCS
Oracle VM
EDUCATION DETAILS
Post Graduation Degree : MCA (Master of Computer Applications)
University : Bharathiar University,
SKILLS PROFICIENCY
Vmware
Installing, configuring, Managing ESX 3.5, 4, 4.1, 5.0, 5.1. .
Configuring and Managing ESX Networking.
Configuring and Managing ESX Storage SAN and NAS.
Deploying / Managing / Provisioning Virtual Machines
Managing user access to the VMware Infrastructure
Planning & Implementation of Patch Deployment on ESX Hosts.
Managing High Availability of the VM’s and data protection using Virtual Center Server
like HA & DRS.
Vmotion and Storage motion.
Creation of resource pools and configuring Limits and Reservations.
Vmware operations Manager and VRealize
Managing and Troubleshooting VC applications.
Site Recovery Manager
Server Hardening.
VR( Vsphere Replication)
SRM
Citrix
Managing and Maintaining multiple Farms, Zones, Worker group, and Servers
Managing License Server, Web Interface Server
Configuring Policies and troubleshooting Policy related issues.
Configuring Load Management and assigning Load Evaluators to Servers and
Applications
Citrix Netscaler
Windows
Installing and configuring Managing Windows 2000/2003/2008, 2008R2 and Windows
2012 Server.
Implementing and Administrating Microsoft Windows 2000/2003/2008/2008R2.
Remote Administration.
Updating & Installing Patches
Planning and Implementing changes
Knowledge on Active Directory.
3. Backups
VRanger
TSM for Virtual Environments
Oracle VM
Installing and Managing of Oracle VM server
Network
Solutions
(An IBM
Company)
Professional Experience:
Technical Manager Projects-Virtualization
Key Responsibilities
Managing 1000+ ESX servers, Hyper v servers, and 5 Citrix Farms for
Clients.
Validate and approve changes.
Provide Technical leadership, Technical sessions to all Members.
Mentoring team
Conduct Weekly meetings with the team on concerns, issues and
Escalations.
Validation of Shift Handovers daily to ensure smooth work flow.
Approve and Assist RCA for Sev1 incidents.
Managing Shift roasters.
Handle Client escalation calls.
Attend Bridge calls for Sev1 incidents.
Ensure Response time and Resolution time for meeting SLA.
Approving SOP for operations and known issues which was resolved in
the environment
Hardening of OS for Contracted Clients.
Manage a Team of 12 members.
Handle delivery across 50+ Clients .
Deliverables for attaining CSAT .
Server OS hardening for customers.
4. JP Morgan
Services
India Pvt
Ltd
Managing 4500 Windows and 1200 ESX VSI servers.
Technical Involvements in ESX Environment
Server Upgrades from ESX 3.5 U1 to U3 and U4 .
ILO, BIOS and OA firmware Upgrades.
Sound Knowledge on Blade servers OA interface.
Configuring OA and Managing OA.
Providing Break fix L3 support for ESX servers through tickets and Change.
Approving Change Records.
Production readiness checks before server coming into production .
Planning and Implementing of Power down and Power up events in various
Datacenters.
Mounting and Unmounting volumes on SAN and NFS storage, Storage
additions
Managing and Troubleshooting HBA.
Creation of switches, Port Groups, VLANS, Security policies,
Using P2V tool for Disk expansion for the virtual servers.
Adding Hard disk, CPU, Memory for the OS slices.
Managing the ESX servers by VIC and using CLI
Assisting the team and providing technical expertise in case of emergencies.
Handling bridges during OnCall support for all p1sx issues.
Design and Implementation as per customers demand on frequent basis..
Perform RAID recoveries during disk failures on HP, DELL platforms.
Collecting logs from OA, Emulex, EMC grab vm-support for in-depth vmware
tech analysis.
Invoking DR for VC and DB if required in case of emergencies involving
network, and DBA team
Trouble shooting endpoints from Tivoli and HpSim on ESX servers for
Monitoring.
Expertise in raising Retro, Normal, Expedite and Emergency change records as
per requirement.
Technical Involvements in Windows Environment
.Analysis and Trouble Shooting of Windows servers 2000 and 2003 .
Addition on SAN disk to servers through disk management or Veritas
Enterprise Administrator in Standalone and MS Clustered severs.
Patching of 4000 servers through customized DVMT tool , Depending on the
criticality of patches approved by ITRM
App Owner for 2 Tideway slave server, which scans the servers for
Hardware ,OS, Patches ,Serial numbers ,Network Configurations and SAN
Configurations which will be updated in CMDB
Hardware Monitoring of servers through HPSIM. The hardware will be
diagnosed for problems and if persists will be send to vendor queue for
replacement.
Performance Capacity Management analysis is done through Infovista tool
which works on Net-Snmp.
Worked on Power path for multi pathing to provide redundancy to SAN,
Knowledge on HBA Anywhere and inq
Upgrade of Net Backup client, Antivirus software, SNMP upgrade, patch
installation, to maintain and prevent vulnerability and maintaining Bank
standard.
5. JP Morgan
Services
India Pvt
Ltd
Worked on Securing and Hardening to prevent server from vulnerability
through ESM Tool.
Knowledge on Solaris Administration provided by the company to troubleshoot
the level 1 problem.
Knowledge on Active Directory basic and intermediate skills.
Worked on WinDbg to analyze and fix windows unexpected reboots.
Worked and have knowledge on backup related issues on Net backup from
Veritas
Worked on Dell Perc 5i controller and HP array controller for RAID
Configuration. RAID 0, RAID 1 and RAID 5.
Worked and knowledge on ILO, RIB and DARC
Microland
Technical Involvements
Tools managed and monitored for managing system services - Site
Scope, Whatsupgold, HpInsightManager, Nagios, Big brother
Tools monitored for managing Network devices - Solarwinds.net.
Taking NT Backups for fileserver, Exchange Server, Intranet Server,
Corporate office Servers, Webserver.
Maintaining and Troubleshooting Server Related problems on Tickets.
Preparing daily and weekly reports for clients.
Backups and Restoration.
Personal Information:
Date of Birth : 19/03/1979
Sex : Male
Nationality : Indian
Languages Known : English, Hindi, Tamil, and Malayalam
Declaration
II hereby declare that the above-furnished particulars are true to the best of my knowledge and
belief.