Meet your staff’s growing demand for reliable, secure email on their PCs and mobile devices. With Dell™ Email Management Services (EMS) Continuity support, employees can count on reliable, secure access to email whether it’s on BlackBerry, iPhone, iPad, Android, Microsoft® Outlook or the internet

1. Cloud-based standby email system
for your Exchange environment.
Traditional approaches to high
availability and data recovery often
provide incomplete protection at
staggeringly high prices. When issues
like database corruption, viruses or
configuration errors occur, or when
migration or system maintenance
problems occur, employees often find
themselves without access to email,
and the business suffers.
With Dell™
Email Management Services
(EMS): Email Continuity, employees
can always count on reliable, secure
access to email. Whenever you have
a planned or unplanned outage, EMS
Email Continuity is quickly activated
and enables users to send and receive
email through their mobile devices, a
web browser or Microsoft Outlook®
.
EMS Email Continuity is a cloud-based
service that provides continuous
standby email in the event of planned
or unplanned Exchange outages. It’s
delivered as software-as-a-service
(SaaS), so you are protected no matter
what. EMS frees your staff from
managing additional complex and
redundant systems, yet you get all the
benefits of highly-available email.
Email Management Services
(EMS): Email Continuity
Benefits:
• Ensure email is always available
with EMS software-as-a service
(SaaS) that runs independent of
your infrastructure and staff —
even if Exchange is down.
• Get full email access in less than
60 seconds.
• Automatically switch to EMS when
needed without Outlook users ever
noticing a failover has occurred.
• Keep the most recent 30 days of
email available in end users’ inboxes,
with an option for a full year.
Inbound Email
Dell EMS
Continuity
Service
Dell EMS
Server
End user access
Secure
client
access
Exchange
Server
Global address list
Contacts
Calendars
BlackBerry,
iPhone,
iPad &
Android
Email to active EMS users
Firewall
During an outage, EMS Email Continuity enables users to send and receive email
through their mobile devices, Microsoft Outlook or the internet.
Ensure consistent email
delivery—even during
a local network or
Exchange interruption.

2. Dell Software
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If you are located outside North America, you can find local
office information on our Web site.
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Over a thousand organizations and
millions of users depend on EMS Email
Continuity every day to help ensure
consistent email delivery and prevent
Exchange server outages from being
visible to the outside world — at a lower
total cost of ownership (TCO) than on-
premises solutions.
Features
As email is sent and received within
Exchange, a copy of each file is
compressed, encrypted and transmitted
to a disaster-recovery data center,
where it is securely stored in an
encrypted format. In the event of an
outage, EMS Email Continuity can be
activated in less than 60 seconds. All
users have full access to recent and
incoming email, contacts and calendar
entries. The tool’s mobile webmail can
also be accessed on demand without
installing an application ahead of time,
and users are notified when the primary
email system is reactivated.
EMS Email Continuity also provides
a nearly zero-maintenance solution
without the risks of email downtime
and data loss for a lower total cost of
ownership. EMS Email Continuity offers:
• Fast failover (“activation”), completely
under your control — Ensure your users
can continue to send and receive email
while your staff focuses on recovering
your primary systems. With EMS Email
Continuity, your users have complete
access to their email, calendars, contacts
and distribution lists even during an outage.
• Seamless mobile access — Get automated
Outlook client failover via our customized
plug-in so your users don’t even realize the
switch. During a primary system outage,
employees using BlackBerry®
, iPhone®
,
iPad®
and Android®
devices can continue
to send and receive messages using their
mobile devices.
• Automatic reconciliation — Reconcile all
activity completed during an outage after
the event is cleared up. This ensures your
Exchange server is up to date with all sent
and received email, with sent and received
timestamps and read/unread status intact
• Intuitive Microsoft Outlook integration —
Seamlessly switch Exchange Server and
BES users to the backup email system upon
activation, making outages virtually invisible.
Even if the BES server or RIM network goes
down, employees can still send and receive
email via their Blackberry devices.
• Complete data-loss prevention — Ensure
100 percent data-loss prevention in your
Exchange environment with EMS Email
Continuity. Unlike high-availability solutions
based on replication, clustering, vaulting
and log shipping, EMS Email Continuity is
not vulnerable to database corruption. If
messages are ever lost or corrupted in the
primary email system, you can easily locate
the missing messages and quickly restore
them back to Exchange.
• High data continuity — Help administrators
control costs by providing control over
the amount of email history stored in user
backups, ensuring high data continuity at
the lowest-possible cost.
• Enhanced security — Integrate EMS
with your corporate authentication
services in order to encrypt messages for
transport and for hosting in Dell’s top-tier,
geographically-dispersed disaster recovery
data centers (both in and outside the US).
For more information
For more information about EMS Email
Continuity, please contact your Dell
representative or visit software.dell.com/
products/ems-email-continuity/
or contact our sales team at U.S.
1-888-318-3201 or BePrepared@dell.com.
About Dell Software
Dell Software helps customers unlock
greater potential through the power
of technology—delivering scalable,
affordable and simple-to-use solutions
that simplify IT and mitigate risk. This
software, when combined with Dell
hardware and services, drives unmatched
efficiency and productivity to accelerate
business results. www.dellsoftware.com.
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