1. BHOLA SHANKAR SAHUBHOLA SHANKAR SAHU
: +91 83700 09336, +91 77730 08140
e-: bhola_sahu@rediffmail.com, bhola.sahu@srei.com
COLLECTION ~ RECOVERY OPERATIONS ~ MANAGEMENT PROFESSIONAL
Results oriented professional, can be headhunted for spearheading the efforts across reputed organizations to achieve
management vision and goals in planned and stipulated time frame.
PROFESSIONAL SYNOPSIS
 Seasoned professional, offering an experience of over 15 years, in the
spectrum of hard-core recovery, collections and operations in the
market; currently spearheading as Senior Manager (Rural & Pre
owned) with Srei Equipment Finance Ltd., Bhopal.
 Proven expertise in managing the collection operations encompassing
follow up for disposal losses, payments, recoveries, legal action in
case of payment default, customer interaction etc.
 An all-rounder intellect with leadership skills coupled with proficiency
in reducing daily sales outstanding by substantial amounts thereby
conquering obstacles.
 Adept in making decision independently & ability to execute strategy
by creating a synergy of the team work.
 Possess innate strengths in generating advantage for the company
with application of professional prudence & due diligence.
 Recognized as a proactive individual who can rapidly identify and
solve problems, and implement effective strategies in challenging
environments with excellent Relationship Management skills.
 Excellent time management skills with proven ability to work
accurately and quickly prioritize, coordinate and consolidate tasks;
resilient with a high level of personal integrity and energy experience.
LEADERSHIP AND EXPERTISE
Collections / Recovery Operations / Management:
 Contact clients by phone or letter to inform them of an unpaid account.
 Explaining the terms of sale of Bad debts and disposal losses recovery, contract conditions to ensure
minimum losses.
 Supervising and reconciliation of collection from customer
 Arranging payment of overdue accounts. Co-ordinating legal action on unpaid accounts
 Organising the repossession of goods secured by a hire purchase agreement to settle unpaid bills.
 Managing discounting & re-discounting of bills.
 Maintaining records & preparing statements.
 Monitoring NPA and overdue cases and their overall reduction to minimal.
 Generating & maintaining MIS reports pertaining to process delinquency/ recoveries/ variances/
corrective actions and presenting the same to the management for facilitating decision making.
 Imparting formalities such as, formal notice to hirer and guarantor before and after repossession,
disposal shortfall notice, disposal notice, final notices, handling legal matters are the part of my job.
Man Management:
Key Competencies
Team Building Skills
Man Management
Operations Management
Attrition Management
Strategic Planning
Time Management
Analytical Skills
Communication Skills
Problem solving Abilities
Management Skills
Interpersonal Skills
Relationship Management
Training Skills

2.  Effectively interfacing with people at all levels, managing healthy work environment and inculcating
bonded teamwork with high work ethics
 Mentoring, motivating and guiding the team members ensuring payment and achieving figures on
monthly basis.
 Ensuring complete customer satisfaction by delivery quality services.
 Leading, training and monitoring performance of the team members for maintaining excellence in the
service operations.
Coordination:
 Liaising with peers, superiors, banks, dealer and customer for the smooth movement of operations.
PROFESSIONAL GLIMPSE
Srei Equipment Finance Ltd., Bhopal since Jul’15
Senior Manager (Rural & Pre owned)
Key Credentials:
 Explaining the terms of sale of Bad debts and disposal losses recovery, contract conditions to ensure
minimum losses.
 Supervising and reconciliation of collection from customer
 Arranging payment of overdue accounts. Co-ordinating legal action on unpaid accounts
 Organising the repossession of goods secured by a hire purchase agreement to settle unpaid bills.
 Managing discounting & re-discounting of bills.
 Maintaining records & preparing statements.
 Monitoring NPA and overdue cases and their overall reduction to minimal
 Coordinating with the sales team and maintaining of geo-limits, negative area demarcation etc.
Handling Location: 14 distt
Team Handling: On-Roll Employee = 10
Kotak Mahindra Bank Ltd., Nagpur, Bhopal and Indore
Location Collection Manager (Saral) Nov’07 – Aug’11
Location collection Manager (TFE) Aug’11 – Jul’15
Key Credentials:
 Handling various activities such as disposal losses recovery, team management, relationship
management, operations, etc. in M.P., covering various district in and around Bhopal,Guna,Ashok
Nagar, Harda, Vidisha, Sehore, Hosangabad, Shivpuri, Gwalior ,Betul, Narsinghpur, Chhindawara,
Seoni, Balghat , Jabalpur, chhatarpur, Raisen, Sagar, damoh ,Katni, Mandsour, rajgard,Neemach ,
ratlam, Khandwa , Dhar , Ujjain,Dewas
Last Handling Location: Mandsour, rajgard,Neemach , ratlam, Khandwa , Dhar , Ujjain,Dewas
Team Handling: On-Roll Employee = 4 Off-Roll Employee = 36
Total Live Case Handling: 7036
Current SOH: 182.76 Cr.
Magma Leasing Ltd., Bilaspur, Korba
Sr. Ex Aug’06 – Nov’06
Location Head Dec’06 – Oct’07
Key Credentials:
 Office administration, co-ordinaton between location and Regional office.

3.  Planning implementation of different strategies for achievement of collection targets.
 Handling various activities such as disposal losses recovery, team management, relationship
management, operations, etc in C.G., covering various district in and around Bilaspur, Ambikapur,
Korba, Raigrah, Champa, Jaspur Korea & Manendragarh
 Instrumental in the reduction of OD level, NPA cases and chronic cases.
Mahindra & Mahindra Financial Services Ltd., Sidhi, M.P. Officer May’04 – Sep’06
Key Credentials:
 Ministering various activities such as team management, business development, relationship
management, operations etc in M.P, covering various district in and around Sidhi.
 Instrumental in bringing down the OD in the allotted contracts to 10 days level
 Instrumental in the reduction of OD level and NPA cases
Centurion Bank Ltd., Bhopal Team Leader Sep’03-May’04
Key Credentials:
 Guided and mentored a team in up country, Mandideep and Obdullaganj. (Sales & collection)
Simran Associates (Service Provider of ICICI Bank Ltd), Bhopal
Finance and Sales Executive Aug’00-Aug’03
Key Credentials:
 Dealt with around 50 to 60 cases per month for sales and finance of two-wheeler at dealer point.
ACADEMIC CREDENTIALS
 B.Com, 2005, Barkatullah University
 HSC, 2000, M.P. Board
 SSC, 1998, M.P. Board
IT Skills: Well versed with Windows, MS – Office & Internet
PERSONAL FORTE
Date of Birth: 21st
Dec, 1981; Gender: Male;
Marital Status: Married; Languages Known: English and Hindi;
Address: # 19, Abhinav Homes Phase -2, By Pass Road Ayodhya Nagar Bhopal
References: Available on request
DECLARATION
I hereby declare that particulars furnished above are true to the best of my knowledge and belief.
Date:
Place:
(BHOLA SHANKAR SAHU)