1. E-mail: Hariom_akhilesh@yahoo.com; Date of Birth: 27th
December 1965; Mobile: +91-9670522228 / 9369314149
AKHILESH PRATAP SINGH
~FINANCE PROFESSIONAL ~
In Credit Administration, Legal, Collections & Recovery, Business Development, Operations Management and MIS
OVERTWENTY FIVEYEARS OF CONSISTENT CAREER PROGRESSION
MAJOR ACHIEVEMENTS
 Set Recovery Department, Arrest of Fraudulent customer, recovery of amount stuck in fraud at BHW Home Finance Ltd, Delhi.
 Repossessed substandard assets and sale of assets through Auction under SARFAESI Act at HDFC Bank Ltd, Delhi.
 Awarded for Excellence in Region with Highest Roll Back in 30 DPD of Mortgage Loan for the financial year 2012-13 in HDFC Bank.
 Recovery of Agri Loans through Legal Initiation at HDFC Bank Ltd, Lucknow.
ACCOUNTABILITIES
 Oversee all collection aspects for accounts receivable portfolio. Managing and ensuring the technical evaluation and disbursement with
stipulated TAT.
 Lead Collections team and processes for portfolios resulting in the optimal receivables performance through day-to-day leadership and
direction to Collection Leaders and review and analysis of all department KPI.
 Ensure proper succession planning, implement reviews on collections performance, develop and implement strategic collections operating
plans and optimize program operations (structure, processes, and tools).
 Facilitate the rapid development and implementation of key company initiatives through collaborative efforts with all levels of management
and departments.
 Maintaining the integrity of the company policies and procedures, which is to treat every customer with the highest level of respect, both
internal and external. Directly responsible for building and maintaining relationships with the company’s client and their clients to enhance the
company collections efforts.
 Monitoring collections & recovery processes, devising and setting up new processes & procedure for improving collections & recovery time.
Address: H. No.9-B, Patel Nagar, Near RLB School, Sector 9, Indira NagarLucknow – 226016, Uttar Pradesh

2. E-mail: Hariom_akhilesh@yahoo.com; Date of Birth: 27th
December 1965; Mobile: +91-9670522228 / 9369314149
 Managing and monitoring delinquent accounts collection and establishing terms of payment as well as handling vendor management.
 Administering bad debts provisions and losses within agreed budget by development of strategies and system to make most effective use of
available resources.
 Liable for allocating cases, fixing weekly and monthly targets, receipts reconciliation, identity cards and scorecards issuance, billing validation
and uploading of trials.Spotting fraud and take preventive measures by highlighting at early stage.
 Ensure compliance and strict adherence to policies and procedures in all risk management areas. Implementing control measures within the
unit and ensuring the compliance.
 Plan, assign and supervise daily activities including hiring, termination, performance evaluations, training and workplace problem resolution
and compliance to department/company/state/federal policies, procedures and operating standards.
CAREER ABRIDGEMENT
Highlights with HDFC Bank Ltd, Delhi:
 Handled a portfolio of 1000+ crores with a team of 7 bank managers across north and east states.
 Initiated and monitored legal actions against the NPA customers and ensured proper tracking of all the filed cases and attended court
proceedings also.
 Set up and monitored the call centers, took regular feedback with improving on the stressed areas.
 Revamped the collection setting-up with focus in productivity improvement, operational efficiencies.
 Carried out the identification and empanelment of Agencies and ensuring that they follow the Code of Conduct laid down.
 Hands on experience of all products (Mortgage Loan, Business Loan Agricultural Loans, PSL etc) in the organization.
Highlights with BHW Home Finance Ltd, Delhi:
 Handled business development as Branch Manager of Noida Branch and achieved the sales target, including setting up of recovery
department and formulating the policies and processes of recovery.
 Co-ordinated with the dealers and credit and operation staff towards the processing and disbursement of the loans complying all the
formulated norms.Handled organization relationship with various third party service providers.
 Analyzed Technical viability, Construction progress of project at site, checking of deviations if any as compared with the approved map,
releasing funds based on construction progress etc.Managed Team and ensured their productivity to Maximum.
 Co-ordinated with DSA’s, sales executives towards sanctioning and disbursements of the loans complying with all the credit norms.
 Played a key role in building the recovery team to manage and control the delinquent portfolio on National level.
 Imparted training and developed the recovery managers.
 Ensured a healthy Portfolio, achieved risk management targets and monitored actions to achieve them.
 Achieved satisfactory rating in all audit reviews.
 Tracked and monitored Post Disbursal Documents collection and Six Sigma Initiatives.
 Carried out review every quarter with all DSA/dealers in which delinquency is shared.
Highlights with Housing Development Finance Corporation Ltd (HDFC Ltd.), Lucknow:
 Handled technical evaluation and recommended the loan amount for the disbursement.Monitored the construction and development of the
big projects and co-ordinating with the developers for the smooth disbursement of the loan basis the actual progress.
 Conducted monthly outreach programs to remote areas like Bareli, Jhansi, Rae-Bareli, Allahabad, Haridwar and Dehradun to enhance business
and develop new areas.Opened service centers at various places on business demand in Lucknow.
 Carried out Technical & Legal appraisal for Advance Processing Facility (APF) to the Builders and Promoters.
 Sanctioned Construction Finance to Corporate Bodies & Builders; Housing Loans to individuals for Construction/Extension /Purchase/
Renovation of dwelling units, which include scrutiny of Credit Documents, Legal Documents and Technical Documents for availing finance
 Provided Line of Credits (LOC) to the employees of big Corporate e.g. UPTRON, Sugar Corporation etc.
 Managed recovery of the delinquent customers across the bucket and pivotal in settling a number of NPA accounts through persuasion and
exerting social pressure.
Address: H. No.9-B, Patel Nagar, Near RLB School, Sector 9, Indira NagarLucknow – 226016, Uttar Pradesh