Workplace burnout - MBA

1. VGSoM, IIT Kharagpur
EMBA (2016-19), Term I
Business Communication
Topic: Workplace Burnout
Submitted to: Dr. Aradhna Malik
Group-B
16BM61K02: Prateek Dugar
16BM61K10: Kingsuk Sarkar
16BM61K18: Bhabani Sankar Das Mohapatra
16BM61K26: Sambuddha Chakraborty
16BM61K35: Sandeep Pan

2. © Group-B, VGSoM, EMBA (16-19) 2
Agenda
1. Workplace Burnout
2. Possible Reasons
3. How to Identify
4. Mitigation Plan
5. Conclusion

3. 3
What is Workplace Burnout?
Workplace Burnout consists of two words:
 Workplace:- Actual location of work
against which people receives monetary
benefit.
 Burnout:- Burnout is a Job related
syndrome that is the condition of some
one who has become physically and
emotionally tired after doing a certain job
for a long time.
According to Dr. Kenneth Cooper, Burnout is:
“Characterized by emotional exhaustion, a sense of depersonalization, and feelings
of reduced personal accomplishment.”
© Group-B, VGSoM, EMBA (16-19)
Source: http://www.huffingtonpost.in/entry/job-burnout_b_3530660

4. 4
What is Workplace Burnout? cont..
 Burnout is a state of emotional,
mental, and physical exhaustion
caused by excessive and prolonged
stress.
 It occurs when you feel overwhelmed
and unable to meet constant
demands.
 It reduces your productivity and kills
your energy, leaving you feeling
increasingly helpless, hopeless,
distrustful and annoyed.
© Group-B, VGSoM, EMBA (16-19)
Source: Burnout /. (2000). Journal of Clinical Psychology, 56(5), 589-689.

5. Work Related
 Little or no control over
work.
 Lack of recognition.
 Overly demanding job
expectations.
 Monotonous or
unchallenging work.
 Disordered or high-
pressure environment.
Lifestyle
 Not enough time for
relaxing and socializing.
 Expected to be too many
things to too many people.
 Taking on too many
responsibilities.
 Not getting enough sleep.
 Lack of close, supportive
relationships.
 Lack of home/life balance.
Personality Traits
 Perfectionistic tendencies.
 Pessimistic.
 Reluctance to delegate.
 High-achieving.
5
Reasons for Workplace Burnout
© Group-B, VGSoM, EMBA (16-19)

6. © Group-B, VGSoM, EMBA (16-19) 6
Reasons for Workplace Burnout cont..
Source: By Mo KastiJuly 9, 2014innovation, leadership, Strategy, Talent Management

7.  Forgetting to go back to the beginning.
 Getting stuck in a channel.
7
Possible Reasons
© Group-B, VGSoM, EMBA (16-19)
Reasons for Workplace Burnout top 10 causes..
 Losing sight of one's values and or priorities.
 Allowing others' expectations to determine how you spend your time.
 Allowing issues to become bigger than they really are.
 Overlooking the importance of the 3R -Rest, Relaxation, and Rejuvenation.
 Failing to care for yourself.
 Adding to your 'to-do' list without deleting.
 Forgetting to express gratitude.
 Overlooking the importance of humor.

8. 8
How to Identify?
© Group-B, VGSoM, EMBA (16-19)
Physical signs and symptoms of burnout:
 Feeling tired and drained most of the
time
 Lowered immunity, feeling sick a lot
 Frequent headaches, back pain, muscle
aches
 Change in appetite or sleep habits
Behavioral signs and symptoms of
burnout:
 Withdrawing from responsibilities
 Isolating yourself from others
 Delaying to get things done
 Using food, drugs or alcohol to cope
 Taking out frustrations on others
 Coming in late and leaving early
Emotional signs and symptoms of
burnout:
 Sense of failure and self-doubt
 Feeling helpless, trapped, and defeated
 Detachment, feeling alone in the world
 Loss of motivation
 Negative outlook
 Decreased satisfaction

9. 9
How to Identify? Cont..
© Group-B, VGSoM, EMBA (16-19)
Source: https://www.toptal.com/

10. © Group-B, VGSoM, EMBA (16-19) 10
How to Mitigate?
 Master your mind
 Work out to work better
 Break up stress and
fatigue
 Learn to embrace
problems
 Put humor to work
 Create energizing
environment
Prevent Burnout
 Building Resilience
 Adapting well in the
face of adversity or
change.
 “Bouncing back" from
difficult situations.
 Set Goals to respond
more effectively.
 Peace & Balance yourself
 Negotiate to solution
Avoid Burnout

11. © Group-B, VGSoM, EMBA (16-19) 11
How to Mitigate? top 10 resolutions..
 Do not take unnecessary burdens!
 Get rid of any of my perfectionist behaviors and expectations.
 Ask for help - Talk to others about your difficulties and seek their support.
 Establish ways to control and manage time, workload, future and perceptions.
 Focus on 4 R - Rest & Retreat, Release, Regroup.
 Find purpose and meaning in activities.
 Reevaluate my goals and priorities.
 Do not take the whole load yourselves!
 Know Yourselves - Learn your own limits and set limits with others.
 Ask for what you want and do not assume that you will get it.

12. © Group-B, VGSoM, EMBA (16-19) 12
 For a person facing Burnout ‘Deconstruction of
Professionalism’ starts to work and Emotional
Utterances occur out of stimuli (Pulse Rate
Experiment).
 Barriers to communication increase as the persons
Body Codes and Contact Codes disintegrate leading to
reluctance in communicating with others.
Importance of addressing burnout with respect to Business Communication:
Conclusion
Source: http://taryng.co.za/employee-burnout-useful-guidelines-on-dealing-
with-year-end-exhaustion-in-the-workplace/

13. 8/14/2017 13
Conclusion: Video
© Group-B, VGSoM, EMBA (16-19)
Burnout - Causes, symptoms and treatment
Source: https://www.youtube.com/watch?v=aVk02DiUUPo

14. © Group-B, VGSoM, EMBA (16-19) 14
Thank You!
“WHILE WE CANNOT DIRECT THE WIND, WE CAN ADJUST THE SAILS.” -- UNKNOWN