1. TE'SEANAH BROADWAY
Charlotte, North Carolina 28212 ● 704-881-2155 ● mirakhal45@gmail.com
EDUCATION & TRAINING
BACHELOR OF SCIENCE - HUMAN DEVELOPMENT AND FAMILY SCIENCES May 2014
EAST CAROLINA UNIVERSITY Greenville, NC
CERTIFICATE - JOB READINESS September 2015
RESCARE WORKFORCE SERVICES Charlotte, NC
KEY COMPETENCIES
• Management of Personnel Resources
• Time Management
• Judgment and Decision Making
• Administrative duties
• Active Listening
• Conflict resolution
• Critical Thinking
PROFESSIONAL EXPERIENCE
COMMUNITY HEALTH REPRESENTATIVE July 2014 - September 2015
IREDELL MEMORIAL HOSPITAL Statesville
• Community Outreach
• Provided information or referred individuals to public or private agencies or community
services for assistance.
• Submitted and reviewed reports or problems with superior.
ROOM SERVICE FOOD SERVER April 2005 - May 2015
IREDELL MEMORIAL HOSPITAL Statesville, NC
• Scrubbed and polished counters, steam tables, and other equipment, and clean glasses, dishes,
and fountain equipment along with cleaning duties such as sweeping, mopping, and washing
dishes, to keep equipment and facilities sanitary.
• Delivered Selected meals to patients
• Provided food service to faculty and staff
• Prepared bills for food, using cash registers, calculators, or adding machines, and accept
payment or make change.
CALL CENTER SUPPORT REPRESENTATIVE July 2011 - December 2012
IREDELL MEMORIAL HOSPITAL Statesville,NC
• Entered commands and observed system functioning to verify correct operations and detect
errors.
• Maintained records of daily data communication transactions, problems and remedial actions
taken, or installation activities.

2. • Read technical manuals, conferred with users, and conducted computer diagnostics to
investigate and resolve problems or to provide technical assistance and support.
CERTIFIED NURSING ASSISTANT August 2008 - October 2012
IREDELL MEMORIAL HOSPITAL Statesville, NC
• Maintained records of patient care, condition, progress, or problems to report and discuss
observations with supervisor or case manager.
• Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and
with dressing and grooming.
• Provided patients and families with emotional support and instruction in areas such as caring
for infants, preparing healthy meals, living independently, or adapting to disability or illness.
• Entertained, conversed with, and read aloud to patients to keep them mentally healthy and alert.
• Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting
with their personal care.
TOOLS & TECHNOLOGY
Microsoft office, MAC, Outlook, Tegrity, Windows, Social Networking
AFFILIATIONS
• National Youth Leadership Program
• National Honor Society
• National Technical Honor Society
• Who's Who Society
VOLUNTEER WORK
Operation Sunshine, Greenville, NC 2014
Administrative Assistant
Campus Recreation and Wellness, Greenville, NC 2012- 2014
Group Leader
Campus Kitchen, Greenville, NC 2011- 2013
Shift Leader
Carowinds, Charlotte, NC 2015