1. Basil Yang
Mobile: (850) 363-1303, Home: (850) 942-8069
byang32311@gmail.com
Linkedin.com/in/byang32311
EXPERIENCE
Kerr & Downs Research Tallahassee, FL
Intern August 2014 – April 2015
 Developed graphs for over 25 reports used by destination marketing organizations
 Screened and scheduled over 40 interviewers for multiple onsite and offsite projects
 Coded, edited, and transcribed data for over 20 projects in SPSS, Excel, & MSWord
 Called more than 20 businesses asking for cost estimations or relevant figures
Neill TSP Tallahassee, FL
Intern January 2014 - May 2014
 Conducted over 100 telephone surveys, improving efficiency from 20 minutes to 10 minutes
 Identified optimal call times & phrasing issues in the survey, resulting 30% increase in response rate
 Formulated key questions, revealing insight on business operations in salon industry
 Comprehensively researched and analyzed salon industry standards and competitors
Vector Marketing Tallahassee, FL
Assistant Manager April 2012 - September 2012
 Interviewed more than 23 prospective employees
 Contributed to training over 37 new sales representatives the entire sales process: phone call, rapport, need analysis,
product demonstration, close, and referral generation
 Processed base pay & administered and updated inventory on a weekly basis
 Presented motivational speeches, new selling techniques, and innovative demonstration approaches on a weekly basis
Vector Marketing Tallahassee, FL
Sales Representative June 2011 - September 2012
 Completed the entire sales process more than 100 times
 Achieved $10,000 career sales in 5 months; total career sales of $16,312; sales ratio 65%
 Generated more than 200 referrals
 Developed skills in effective customer service, recommending appropriate products based on needs/problems
EDUCATION
Florida State University Tallahassee, FL
Bachelor of Science: Double major in Marketing & Economics August 2011 - August 2015
 Awarded Bright Futures Silver Medallion scholarship, a merit-based financial scholarship;
 Dean's List
SKILLS
 Conversational Mandarin
 Advanced in Microsoft Office
 SPSS & Stata novice
 Experienced with Qualtrics