1. RESUME
BALARAM KUMBHAKAR
S/O-Sri DHIREN KUMBHAKAR
E-MAIL- b.kumbhakar@tcs.com
Mobile No- 9333654338
Objective:
To work in an environment, which is innovative challenging, rewarding and offers a profound
knowledge to enhance my talent and zeal of learning.
Profile Summary
5 years of experience in the field of SAP CRM functional and is working for TCS Kolkata.
Current Employment Details:
Company Tata Consultancy Services Ltd
Period 01 Apr'11 to Currently Employed
2nd
Project (current):
Client : GDF Suez, France
Period : 1st
Jul’14 to current
SAP version : CRM 7.0
Model : SAP IS-U CRM
Role & Responsibility
• Configuration of Business Partners Setting like Roles and Number Ranges
• Maintained Business Partner Relationship
• Works on business role configuration
• Works on configuration of Partner Determination Procedure
• Works on configuration of products & PME characteristics
• Configuration of Master Data Template
• Configuration of service process like: Quotation, Service order, Contract
• Configure transaction types, item category and item category determination

2. • Involve to work on action & action profile
• Works on configuration of date management
• Works on configuration of status management
• Works on IDOC configuration process
• Works on B-doc & queues
• Configuration of Web Services
• Experience in Web UI & Web IC
• Work on various standard/custom program and function module
• Prepare functional specification document for new development/changes
• Maintain documentation processes for unit & qualification testing and keep track for all
the developments/changes of the bucket
• Involve on workshop for new development/changes
1st
Project:
Client : AGL, Australia
Period : 1st
Apr’11 to 30th Jun’14
Version : SAP CRM 5.0
Model : SAP IS-U CRM
Role & Responsibilities
• Configuration of Business Partner
• Maintained Business Partner Relationship
• Settings for maintaining organizational structure and organizational data Determination
• Works on product configuration
• Configuration of Master Data Template
• Configuration of Partner Determination Procedure and created new Partner Functions
• Works on Technical Master Data
• Works on service process like: Quotation, Sales order, Contract
• Configure transaction types, item category and item category determination
• Works on replication issue where move-in/ move-out date mismatch in CRM & ISU
• Monitoring of B-doc and queues

3. • Works on Creation of IDOCs process and prepare Documents for the processing of the
IDOC’s
• Maintain documentation process for unit & qualification testing
Achievement
Many times I received appreciation email from client side for the good work & meeting SLA
before deadline and twice became TCS star performer for the best work on 2012 & 2014.
Previous experience Details:
Organization Period Duration (In Years )
Aargee Staffing Services Pvt.ltd 25/09/2009 - 31/03/2011 1 Year 6 months
H.T.M.T Global Solution 06/08/2007 -24/09/2009 2 Years
Educational Qualification:
Have done Bachelor of Science with PHYSICS (Hons) from vinoba bhave university hazaribag Jharkhand.
Personal Details:
Permanent Address :- Vill- Bhaljuria, P.O/P.S- Nirsha
Dist- Dhanbad , State- Jharkhand, Pin- 828205
Correspondence Address :- Srijony Housing Society, Doltala,
Madhyamgram Kolkata – 700132
Date of Birth :- 04 April 1983
Nationality :- Indian
Religion :- Hindu
Marital Status :- Married
Language Known :- English, Hindi and Bengali
Declaration:

4. I hereby declare that all the above mention Information given by me is fully correct to the best of
my Knowledge.
Place :- Kolkata
Date :-
Balaram Kumbhakar