This document provides a summary of Shilpa Shree's experience and qualifications. She has over 7 years of experience in roles such as offshore lead, data analyst, SAP master data management, and knowledge management. Her primary skills include client management, project transition, and team management. She is currently working as a senior analyst at Wipro Technologies and has experience in finance, mortgage, customer and vendor master data management, and asset data management. She is pursuing an MBA in information technology and has a bachelor's degree in computer application.

1. SHILPA SHREE
shilpa.shree9991@gmail.com
Ph No: 9900225554
Location: Bangalore
EXPERIENCE SUMMARY
Overall experience of 7+ years, performed roles as Offshore Lead, Data Analyst, SAP
Master Data Management and Knowledge Management
Primary Skills: Client Management, Project Transition, Team Management, SLA and
deliverables management.
Secondary Skills: Master Data Management, Data Cleansing, Preparing Standard
Operating Procedures, Business Rules Documentation, Asset Data Encyclopedia
creation, Ticketing Management, Research Management and Documentation Specialist.
Project Acquired Skills: MS Office Suite, EPIPLEX, SAP MDM [AR&AP], Project
Management, KM Functions.
Currently working as Sr. Analyst at Wipro Technologies from June 2009 to till date.
About 1 year of experience in Finance and Mortgage Industry at Genisys Software,
Bangalore from Sep 2007 to Oct 2008
About 9 months of experience as Process Associate at Accenture Services Bangalore
from Sep 4th, 2006 – Aug 17th, 2007
CORE COMPETENCIES
• Domain Expertise in Customer & Vendor Master Data [VMD] Management
• Experienced in Knowledge Management [KM functions]
• Experienced in Finance and Mortgage Industry
• Experienced in Asset Data Management and GIS functions
• Experienced in SAP (MDM [AR&AP]) and Main Frame legacy systems.
• Experienced in revenue and quota management
• Experienced in process documentation – SPO, L1, L2, L3, L4 and L5 process
flows, Business rule documentation
• Implementation of Lean methodologies
• Driving Process Improvement projects using Lean and Six Sigma Tools
• Team Management – Have handled a team of 15 individuals from time to time

2. • Good Exposure in client management and have travelled onsite on number
occasions for Project Transition
SKILL SET
Microsoft Office Suite 7Year(s) 08 Months(s)
EPIPLEX 5Year(s) 10Month(s)
SAP (FICO [AR&AP]) 4Year(s) 03Month(s)
Lotus Notes 3Year(s)
DOMAIN
Master Data Management, Energy and Utilities
CERTIFICATION
Certified by WBPS for completing TTT for professional trainers.
LANGUAGE SKILLS
ENGLISH, KANNADA, HINDI – Experienced
WORK EXPERIENCE
January 2012 – Present
Designation: Sr. Analyst
Accountabilities:
• Leading a Team of 6 who support one of the UK’s largest supplier change
Industry.
• Ensuring that the customer’s contracts issue is resolved by serving them
faster and better.
• Interacting and communicating with clients and working on escalated
cases.
• Conducting the process training for new updates from the clients.
• Conduct monthly review meeting with team and provide solutions in case
of any challenges in the operations.
• Transition at Client location UK [Eastleigh, Southampton].
• Creation of process documents using EPIPLEX.
• Creation/Amendments of customer, vendor and material management on
a client based tool
• Data Field Mapping through partner functions in SAP ECP/ECC, SOLAR,
HOVIS main frame systems
• Setting up Auto Extension & Procurement Key Setting Processes using
LSMW tool for materials

3. • Creation of Customer Master Data and Vendor Master Data in SAP
ECP/CRM/ ECC
Jul 2011 – Dec 2011
Designation: Senior Analyst - Asset Data Dictionary and Encyclopedia
Accountabilities:
• Data gathering attribute level data capture, mapping between different systems
and business rules for asset type.
• Client interactions, business meetings for data gathering at Client Location UK
[Brighton, Wales] .
March 2011 – June 2011
Designation: Senior Analyst – Data Cleansing
Accountabilities:
• A Desk top investigation of CCTV asset data, using the corporate systems to
accurately locate and capture the data.
• Map complete data for all fields for sewers and check and review data for
complete information.
• Create training documentation for new joiners.
• Trained new joiners and handled team in absence of team manager.
• Data Reporting and QC report.
• Was at client location UK for Transition.
June 2009 – March 2011
Designation: Analyst – Research Management
Accountabilities:
• Revenue Management: Reactive activities required to assess field requested
change in corporate tools/systems to correct organizations attributes affecting
revenue reporting, quota attainment, compensation by queering data from CRM
Ad Hoc database and updating data in the Siebel (End Customer Tool).
• Prepare documentation and tracks the report or process enhancement.
• Understanding specifications and requirements proposed by Microsoft sales
team.
• Update process documentation – SOP, Process Flows.
• Update business rules in co-ordination with the customer.
• Trained new joiners and handled team in absence of team manager.
• Data Reporting and QC report.

4. EDUCATION DETAILS
• Pursuing MBA in Information Technology from Symbiosis University.
• Bachelor of Computer Application from Bangalore University.
I hereby declare that the above written particulars are true to the best of my
knowledge and belief.
Date Shilpa Shree