2. • Private
• Public
• Angel-, VC-, Corporate-, PE-
backed
• Independent
• Zero to multibillion in revenue
SVB Corporate Overview
2
Get to know us
For more than 35 years, SVB has helped innovators and their investors move bold ideas forward fast. Today, we provide a full
range of banking services to companies of all sizes in innovation centers around the world.
We’re at the intersection of innovation and capital
INDUSTRY EXPERTISE
Helping high-growth companies navigate at every stage
OUR CLIENTS
STARTUP
GROWING
CORPORATE
67%**
of US venture capital-backed
companies with an IPO in 2018
of all venture capital-backed tech and
life science companies in the U.S.
50%*
HARDWARE &
INFRASTRUCTURE
SOFTWARE &
INTERNET
LIFE SCIENCE
& HEALTHCARE
ENERGY &
RESOURCE
INNOVATION
PRIVATE EQUITY
& VENTURE
CAPITAL
PREMIUM
WINE
INNOVATIVE COMPANIES
Venture capital and
private equity firms
SVB LOAN PORTFOLIO
94%*
Larger
companies
6%*
Startups
*Approximate
**According to NVCA data
4. Metrics metric metrics
Real time IT Infrastructure Operations - SRE roles
Process Analyst that can navigate the organization quickly
BOT Controller/Customer Service
CoE needs to manage customer satisfaction
Offshore and Onshore Liaison role is critical
Key Learnings:
Key Considerations and Roles Need to Scale
5. V10.5/7 moving to V11.3 this quarter
Built on VMWare workstations (Not VDI) in our datacenter
Transitioned from partner development to in-house team
micro bots/minibots, AI/ML
Where is SVB on the Automation Journey
6. Center of Excellence staffed with business and IT
15 automations deployed over the last 12 months saving 11,000 hours
Started with simple processes first
SVB’s Automation Best Practices and Benefits