1. AUGUST
CARTER
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2182 glenridge ave. St.paul mn 55119 phone: 507-208-3800
mr.Augustcarter@hotmail.com
PROFESSIONAL SUMMARY
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Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in
deadline-driven environments. Motivated customer service specialist with over 10 years retail experience in a fast-paced,
team-based environment.
SKILLS
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*Creative problem solver *can adapt to changes fast and properly
*Great spacial awareness *very organized
*Quick learner *POS systems expert
WORK HISTORY
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OCTOBER 2012-MARCH 2014
Walmart | maintenance | west saint paul
Ensures a safe and clean environment by maintaining standards of safety, such as sweeping and mopping floors, emptying
trash receptacles, and cleaning glass doors and windows at the front entrances and exits.
* Utilizes equipment to clean areas of the facility. Maintains an organized storage closet with sufficient supplies, including
cleaning chemicals and paper merchandise. Keeps the floors clean by sweeping, mopping, stripping, waxing, and buffing by
utilizing equipment, such as a broom, mop, buffer, burnisher, and vacuum. Keeps the restrooms clean by sweeping, mopping,
emptying trash receptacles, sanitizing, and stocking toilet paper, feminine needs machine, and paper towels using appropriate
cleaning solutions and chemicals.
* Maintains sufficient cleaning chemicals and supplies to complete tasks.
* Responds to spills and accidents as they occur.
* Uses and disposes of cleaning chemicals appropriately following safety procedures. Monitors area for signs of shrink and
potential security risks, and contacts management and/or In-Store Loss Prevention when problems are identified.
People:Demonstrates dependability and reliability by being punctual, working assigned shifts, and completing responsibilities
in a timely manner. Interacts politely and effectively with Customers and Associates by representing Wal-Mart Culture,
including the Ten Foot and Sundown Rules. Talks with, listens to, or signals others to effectively exchange information;
receives or gives direction; and effectively works as part of a team by responding to assistance requests throughout the
facility. Primary job responsibilities and functions are listed below. An Associate in this position will be expected to perform add
itional job-related responsibilities and duties throughout the facility as assigned and/or as necessary.
* Ability to interact and communicate effectively with Customers, Associates, and Suppliers.
* Ability to safely operate manual and power equipment, including floor buffers, cardboard bailers, and trash compactors.

2. * Ability to take direction and follow procedures.
* Ability to visually verify different types of chemicals used to clean the facility and read small print in various media.
* Knowledge of and ability to apply Company and department policies and procedures.
* Knowledge of and ability to safely utilize the different types of chemicals for facility cleaning.
* Knowledge of where to obtain a copy of the Material Safety Data Sheets.
The success of Wal-Mart is linked to each Associate's mastery and daily application of the Company's Three Basic
Beliefs:1) Respect for the Individual Contributes to a unique family and team environment by demonstrating respect for and
sensitivity to all individuals; supporting the Wal-Mart commitment to diversity; following through on commitments; and
communicating clearly and courteously with fellow Associates, Customers, and Suppliers;2) Service to our Customers Makes
shopping at Wal-Mart a uniquely positive experience by greeting Customers with warmth, enthusiasm, energy, and courtesy;
showing a personal interest in them; determining what help they need and promptly delivering it; and mastering Wal-Mart's
products and services; and3) Strive for Excellence Behaves in a lawful, honest, and ethical manner at all times; sets and
achieves high standards of performance; takes personal responsibility for completing duties timely and efficiently; shows
initiative; and suggests ways in which Wal-Mart can continuously improve. Essential The Essential Functions of the position
are listed below. Functions:
* Provides quality Customer service by effectively communicating with Customers to answer questions, which involve:
* Effectively resolving Customer concerns, involving moving throughout the facility; and
* Communicating effectively with Customers and Associates.
* Accurately and efficiently performs maintenance tasks related to floor cleaning and other cleaning tasks in and around the
facility, which involve:While moving within the department over uneven surfaces including moving up and down a ladder or
stairs, constantly lifting, sorting, carrying, and placing merchandise and supplies of varying sizes weighing up to 50 pounds
without assistance, and regularly lifting and pushing over 50 pounds with team lifting;
* Constantly utilizing power equipment, such as a floor buffer, pallet jack, and burnisher;
 Maintaining a safe and clean work environment, including the use of chemicals, such as floor cleaners, waxes, and
polishers; Regularly working in an area with exposure to extreme temperature and/or weather conditions while
performing maintenance duties outdoors and in other areas in the facility.
 Skills / Requirements
OCTOBER 2013-JANUARY 2015
overnight maintenance | Mc Donalds | Bryon, MN
As Primary Maintenance, you will be responsible for cleaning and maintaining the building and the equipment. You will do
such jobs as the daily filtering and cleaning of the fryer vat, weekly cleaning behind the grills and fry vat, cleaning the parking
lot which includes scrubbing the pavement, cleaning both the inside and parking lot garbage receptacles, keeping the garage
corral organized, cleaning windows, scrubbing the tile trims, keeping any outside picnic tables clean, helping with deliveries,
maintaining the lobby area during rush periods, and fixing minor problem with the equipment.
EDUCATION
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2010
GED Reading: Learners can expect instruction, discussion, and practice in interpreting reading selections from a variety of
fiction (novels, short stories, poetry, and drama) and nonfiction tests (essays, articles, speeches, biographies, business
documents, and reviews). The main emphasis will be on four different types of reading and critical thinking skills
(comprehension, application, analysis, and synthesis) needed to successfully read seven passages and answer 40 multiple
choice questions on the GED Reading test. Throughout the course, learners will also develop test-taking skills which they

3. can apply and assess through practice exercises and practice testing.
GED Science/Social Studies: This preparatory course is designed to provide instruction to help learners successfully
complete the Science and Social Studies portion of the GED. It also focuses on improving study skills, critical thinking skills,
and communication skills to build success with science in everyday life situations and in post secondary education. The learner
will develop and use information and knowledge needed to interpret, apply, analyze, and evaluate concepts in social studies in
order to pass the GED test, to succeed in higher education,and to become an informed citizen. Technology use will be
incorporated within this course.
PERSONAL INFORMATION
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Good with general labor, very hand's on, can work well in groups and teams, i have wide range of skills, working with
customer, costumer service, staying on top of of different task's at once. have very good reference's if choices to speak with
any my previous employer's please ask and i would be more then to happy to give contact info Hard worker, always on my
feet.
ADDITIONAL INFORMATION
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Good with general labor, very hand's on, can work well in groups and teams, i have wide range of skills, working with customer,
costumer service, staying on top of of different task's at once. have very good reference's if choices to speak with any my previous
employer's please ask and i would be more then to happy to give contact info Hard worker, always on my feet.