1. Jessica McElroy
15 Years Customer Service, 1 Year Sales Working In Home Office
Telecommunications
(334) 446-1010;jmcelroy1@my.polk.edu
https://www.linkedin.com/in/jessica-mcelroy-45b15693
Objective: A position in the field of sales and customer service leading to skill development
with Hilton Worldwide and, eventually, managerial responsibilities in the future
Skill Summary
Computer Operations, Organizing, Computer Applications, Time Management, Customer
Service Skills, Telecommunications, Microsoft Office 2015, Keyboarding, Working From
Home, Creating Schedules,
Employment History
Think Direct Marketing Group Largo, FL
07/16-Present
At Home Verification Department
 Promoted from Sales Agent to Verifier
 Close Sales sent up by sales associates
 Close 4 up sales per call
 Focus on conversions, captured money
 Telecommunications
 Worked in at home office
Home Oil HOBO Pantry #3 Dothan, AL
06/16-07/16
Gas Station Clerk
 Customer Service
 Money Handling
 Closing store procedures
 Independent Sales Associate
Think Direct Marketing Largo, FL
06/14-01/15
Sales Agent
• Answered inbound calls, enter customers into sweepstakes
• Recited script to attempt sale of magazine subscription
•Worked closely with superiors on my performance daily to
improve skills to meet sale goals
Lighthouse Min Inc. Brandon, FL
Thrift Store Employee

2. 05/11-01/13
 Assisted Director with filing, faxing, coping, scanning, and creating awards
 Set goals to work toward in shoe, linen and accessory department
Futrals Market Inc., Frostproof FL
Gas Station Clerk
06/09-09/10
 Maintained records of customer accounts
 Collaborated with venders, Cashier, key holder
Bealls Outlet, Lake Wales, FL
06/06-10/08
Supervisor
 Prepared bank deposits daily, trained employees
 Generated ending and closing reports daily
Wal-Mart, Lake Wales, FL
06/02-09/05
Cashier
 Managed cash, credit, check and debit transactions, customer service face to face
Education
Polk State College
AS, Accounting, 46 credits obtained Anticipated 06/13- 05/17
Travis Career Center
Certificate, Information Technology Graduated 01/13-05/13
Frostproof High School
Diploma Graduated 08/89-05/02
Awards
Star Cashier Award with Walmart (Customer Service)
Super Star Award with Think Direct Marketing Group (Outstanding Achievements in Sales)
AmeriCorps Volunteer Completion Polk Reads (Completion of 600 hours)
Social Media- LinkedIn Profile – Jessica McElroy