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HOST SPONSOR
#ACTech15
ORGANISED BY
E-Education Manager
Blending video with other parts of your e-learning
strategy
Andrew Mortimore
Association of Anaesthetists of Great
Britain & Ireland & The AA GBI
Foundation
Blending video with other parts of
your education strategy
Andrew Mortimore
E-Education Manager, AAGBI
Association Of Anaesthetists of Great
Britain & Ireland & The AAGBI Foundation
Learning points
• Will your existing educational offering translate well to the
small screen?
• What are the implications and costs of recording, storing
and marketing?
• How best to integrate reflective learning opportunities?
• Which are best ways to store and produce a rich searchable
content?
• A step by step case study of migrating live events to video
• Quality Assurance, collating feedback and rating videos
• Using the data to better understand members learning
needs
Who are we?
The Association of Anaesthetists of Great Britain and Ireland
(AAGBI) was founded in 1932 by Dr Henry W. Featherstone
(1894–1967). The AAGBI represents the medical and political
views of over 10,500 anaesthetists in the United Kingdom
and the Republic of Ireland.
The AAGBI has a broad constitution that enables it to
promote and advance education, safety and
research in anaesthesia, as well as the professional
aspects of the specialty and the welfare of individual
anaesthetists.
Existing educational output
• Events
1. Core topics
2. Seminars
3. Group of Anaesthetists in Training (GAT) ASM
4. Annual Congress
5. Winter Scientific Meeting (WSM London)
• Publications
1. Journal – Anaesthesia
2. Guidelines
3. Anaesthesia News
4. Anaesthesia Cases
Accessibility
• Everyone can access the publications
But
• Not everyone can access the talks
How did we know what
members thought?
Event Type
Average of Average delegate
score
Count of
Talks
AC 2013 8.1760 65
AC 2014 8.0258 52
Core Topics 2011-12 8.0944 27
Core Topics 2012-13 8.1794 102
Core Topics 2013-14 8.2282 87
Core Topics 2014-15 8.1815 89
GAT 2014 8.3543 46
Seminar 2011-12 8.1382 88
Seminar 2012-13 8.0900 344
Seminar 2013-14 8.4157 349
Seminar 2014-15 8.4239 372
WSM 2014 8.0550 59
WSM 2015 7.9449 56
Grand Total 8.2486 1736
What was the problem?
Not really a problem, except:
• Most of the Members did not see most of the
talks
• As has been said, words are like wind.
• We were losing large amounts of brilliant and
useful content.
• We wanted to increase the value of our
educational provision, reaching more
members
What was the solution
To increase access, impact and member benefit
• Record the talks
• Host them online
The solution
• Video Platform – “Learn@AAGBI”
• Talks from major conferences filmed and
made available, initially, to everybody
• Was popular and received good feedback
What were the next steps
• CPD code of practice
“Reflective and self-directed learning is the
means of linking education, appraisal and
practice in a continuous cycle”
• Ability to reflect on videos
• Ability to reflect on live events
What did we do about it?
• Phase 2 of Learn@AAGBI
• http://learnataagbi.org
What does it do
• As well as approaching 400 videos to be viewed
and reflected on, in a fully searchable format
• Reflect live at AAGBI events with full programme
• Reflect on external activities
• Reflect on Journal articles
• Store and retrieve CPD records
The layout
Reflecting at a live event
Each Event, Day, Session and
Talk has its own reflective form.
Speaker, title and referencing
are provided.
The reflective form will open, pre-populated at
the top with the pertinent session details
Fill out the rest of the sections, and save draft
if you wish to return to it later, or submit if you
have finished
Retrieve your forms from the MyCPD area.
There is a tab for each type of Educational
content
You can review
drafts, and
generate and
print reflective
notes and
certificates.
Anaesthesia Articles
are now included in
the content directory
Non Video Educational content
You can filter just for
Anaesthesia Articles
This is a three step process, read the Article,
Answer the MCQs and fill out the reflective
form
MCQs
Video Content
There are approaching
400 videos of lectures
from major AAGBI
events available on the
site, you can search for
them using the four
options indicated here.
From the list of
videos, select the
one that you want
to watch
Speaker and slides
are displayed
Adjustable
view sizes
Viewing
progress
Return to
last viewing
point
Promotion
• Member only benefit
– Introduced at all events
– E-news
– Adverts in all programmes
– Linkman activity
Quality Assurance
• 2 Stage process
– Live events
• All AAGBI educational output is Quality Assured as it takes
place
• Learning objectives, delivery, knowledge, questions and
recap
– Videos
• All videos are then separately Quality Assured once editing is
complete and before going live
• Suitable for upload (reputational or confidentiality risks)
– All data is logged and reviewed
Is anyone watching?
Event type Number of films No of views No of views last month
AC 2011 17 2201 28
AC 2012 34 3733 47
AC 2013 30 8043 76
AC 2014 36 5580 122
Anaesthesia Article 3 739 51
Core Topics 12 1438 27
GAT 2011 5 549 5
GAT 2012 16 2100 22
GAT 2013 10 2649 33
GAT 2014 22 2955 57
Seminar 48 5612 120
WSM 2011 5 811 7
WSM 2012 35 4287 56
WSM 2013 38 5346 49
WSM 2014 33 7152 82
WSM 2015 31 4429 464
Grand Total 375 57624 1246
How is it used?
• Individual use – CPD for appraisal and
revalidation (importance of reflection)
• Watching videos of talks they missed
• Re-watching talks they attended
• Teaching sessions in hospitals – watch as a
group and discuss salient points
How has it been received?
We were now able to collect comments
1. on the site after 10 activities,
2. and on the videos (optionally when reflection
had taken place)
The videos are now being star rated out of 5
Do they like it?
Event No of videos
Percentage of
rated videos
Average
rating June
2015
AC 2011 17 75% 3.750
AC 2012 34 38% 4.211
AC 2013 30 87% 3.917
AC 2014 36 100% 3.708
Core Topics 12 68% 4.275
GAT 2011 5 60% 3.833
GAT 2012 16 38% 3.702
GAT 2013 10 60% 3.845
GAT 2014 22 100% 3.811
Seminar 48 68% 3.946
WSM 2011 5 80% 3.429
WSM 2012 35 77% 3.936
WSM 2013 38 53% 3.772
WSM 2014 33 90% 4.139
WSM 2015 31 98% 3.368
Grand Total 375 75.61 3.838
Feedback on videos
“Not really appropriate learning for me as I am
partially retired, seldom teach and never assess.”
• The video (which you have to deliberately
choose) was entitled
• How To Become An Educator
Some constructive
feedback
“The slides were a bit too 'busy' and he talked too
fast”
• “ TOO MUCH SCIENCE NOT ENOUGH REAL
CLINICAL APPLICATION”
• “a lot of useful detail for the novice but largely
irrelevant for my practice”
Positive comments re
individual videos
• “Excellent talk with a good overview of the
equipment highlighting pits and falls of
technique of securing airway using these
novel devices”
• “Very good presentation. Full of little gems
that would benefit all members of the
healthcare profession”
Extremely positive site
feedback
“These videos are very helpful, gained a lot of
information at a convenient time and pace
and most important is nil cost and can pick my
selective areas of interest”
“I am a great fan and use it regularly. I have been
recently listening to all the WSM lectures that I
didn’t choose to attend at the recent WSM; how
good is that! I also like being able to search for
areas of knowledge that I feel need updating and
watch a lecture by an expert that does just that.
Learn AAGBI is undoubtedly increasing patient
safety.”
“I have nothing but appreciation for this
excellent site. It made my life so easy that I am
able to attend these fantastic lectures and
learn the update from the comfort of my easy
chair. Keep doing the good work. I am so glad
with the help provided by AAGBI to enhance
quality of patient care. I hope that even GMC
and other colleges follow us give us access”
“Exceedingly useful! I am currently and for
the next 12 months on unpaid leave from my
department so as to care for my ailing wife at
home. Access to this educational activity
allows me the freedom to both keep updated
and still be able to care for her.
Very much appreciated!”
How have we measured
usage and participation?
• Surveys
• Feedback on videos
• Feedback on the site as a whole
• Measuring usage and rating data
Statistics
Year 2011 2012 2013 2014
2015
projection*
Visits 2,470 11,980 20,667 35,607 44,337
Unique visitors 1,685 7,380 10,255 13,076 16,106
% new visits
Page views 5,471 31,579 56,661 140,347 179,977
Page views per visit 2.21 2.64 2.74 3.94 4.06
Visits per unique visitor 1.47 1.62 2.02 2.72 2.75
Page views per unique
visitor 3.25 4.28 5.53 10.73 11.17
* prudent, non predictive of spikes
0
5000
10000
15000
20000
25000
Sep-11
Dec-11
Mar-12
Jun-12
Sep-12
Dec-12
Mar-13
Jun-13
Sep-13
Dec-13
Mar-14
Jun-14
Sep-14
Dec-14
Mar-15
visits/visitors/pageviews
Number of visits and unique visitors to
learn@AAGBI
visits
unique visitors
page views
0
1
2
3
4
5
6
Sep-11
Dec-11
Mar-12
Jun-12
Sep-12
Dec-12
Mar-13
Jun-13
Sep-13
Dec-13
Mar-14
Jun-14
Sep-14
Dec-14
Mar-15
Pageviews/visits
Use of Learn@AAGBI over time -
visits per unique visitor and page views per
visit
page views per visit
visits per unique visitor
0
100
200
300
400
500
600
700
800
900
25/11/2014 25/12/2014 25/01/2015 25/02/2015 25/03/2015 25/04/2015
25/11/2014 03/01/2015 06/02/2015 04/03/2015 08/04/2015 11/05/2015
5 158 235 330 423 529 577
4 215 285 424 557 692 764
3 120 142 229 294 364 412
2 15 18 39 57 63 67
1 4 5 9 12 14 14
Number of video ratings month on month Nov
2014 - May 2015
Total video views on site 61800
Total video views on site in last month 1367
Videos viewed in last month 359
Videos not viewed in last month 14
Videos viewed in last three months 341
Videos not viewed in last three months 10
Total viewing figures
How much is it costing us?
• Large initial investment
• Ongoing hosting costs
• Recording and editing costs for all new videos
• Further upgrade and development costs
Future Developments
• An App
• Mobile responsive
• Access for non members – Paid and / or
discretionary
• Straight to camera lectures – with added video
and graphics
Should we monetise?
• Non members
• Other disciplines
• Other countries
• The App
Was it worth it?
• Excellent satisfaction ratings and site feedback
• Promote and advance education
• Added value to member benefit package
In summary
• Expensive
• Labour intensive
• Very well received
• Excellent member benefit
• Potential to generate income (in a world
where costs are increasing faster than income,
this is increasingly important)
HOST SPONSOR
#ACTech15
ORGANISED BY
www.associationsnetwork.org
www.associationscongress.com

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HOST SPONSOR #ACTech15

  • 1. HOST SPONSOR #ACTech15 ORGANISED BY E-Education Manager Blending video with other parts of your e-learning strategy Andrew Mortimore Association of Anaesthetists of Great Britain & Ireland & The AA GBI Foundation
  • 2. Blending video with other parts of your education strategy Andrew Mortimore E-Education Manager, AAGBI Association Of Anaesthetists of Great Britain & Ireland & The AAGBI Foundation
  • 3. Learning points • Will your existing educational offering translate well to the small screen? • What are the implications and costs of recording, storing and marketing? • How best to integrate reflective learning opportunities? • Which are best ways to store and produce a rich searchable content? • A step by step case study of migrating live events to video • Quality Assurance, collating feedback and rating videos • Using the data to better understand members learning needs
  • 4. Who are we? The Association of Anaesthetists of Great Britain and Ireland (AAGBI) was founded in 1932 by Dr Henry W. Featherstone (1894–1967). The AAGBI represents the medical and political views of over 10,500 anaesthetists in the United Kingdom and the Republic of Ireland. The AAGBI has a broad constitution that enables it to promote and advance education, safety and research in anaesthesia, as well as the professional aspects of the specialty and the welfare of individual anaesthetists.
  • 5. Existing educational output • Events 1. Core topics 2. Seminars 3. Group of Anaesthetists in Training (GAT) ASM 4. Annual Congress 5. Winter Scientific Meeting (WSM London) • Publications 1. Journal – Anaesthesia 2. Guidelines 3. Anaesthesia News 4. Anaesthesia Cases
  • 6. Accessibility • Everyone can access the publications But • Not everyone can access the talks
  • 7. How did we know what members thought? Event Type Average of Average delegate score Count of Talks AC 2013 8.1760 65 AC 2014 8.0258 52 Core Topics 2011-12 8.0944 27 Core Topics 2012-13 8.1794 102 Core Topics 2013-14 8.2282 87 Core Topics 2014-15 8.1815 89 GAT 2014 8.3543 46 Seminar 2011-12 8.1382 88 Seminar 2012-13 8.0900 344 Seminar 2013-14 8.4157 349 Seminar 2014-15 8.4239 372 WSM 2014 8.0550 59 WSM 2015 7.9449 56 Grand Total 8.2486 1736
  • 8. What was the problem? Not really a problem, except: • Most of the Members did not see most of the talks • As has been said, words are like wind. • We were losing large amounts of brilliant and useful content. • We wanted to increase the value of our educational provision, reaching more members
  • 9. What was the solution To increase access, impact and member benefit • Record the talks • Host them online
  • 10. The solution • Video Platform – “Learn@AAGBI” • Talks from major conferences filmed and made available, initially, to everybody • Was popular and received good feedback
  • 11. What were the next steps • CPD code of practice “Reflective and self-directed learning is the means of linking education, appraisal and practice in a continuous cycle” • Ability to reflect on videos • Ability to reflect on live events
  • 12. What did we do about it? • Phase 2 of Learn@AAGBI • http://learnataagbi.org
  • 13. What does it do • As well as approaching 400 videos to be viewed and reflected on, in a fully searchable format • Reflect live at AAGBI events with full programme • Reflect on external activities • Reflect on Journal articles • Store and retrieve CPD records
  • 15. Reflecting at a live event
  • 16. Each Event, Day, Session and Talk has its own reflective form. Speaker, title and referencing are provided.
  • 17. The reflective form will open, pre-populated at the top with the pertinent session details
  • 18. Fill out the rest of the sections, and save draft if you wish to return to it later, or submit if you have finished
  • 19. Retrieve your forms from the MyCPD area. There is a tab for each type of Educational content You can review drafts, and generate and print reflective notes and certificates.
  • 20. Anaesthesia Articles are now included in the content directory Non Video Educational content You can filter just for Anaesthesia Articles
  • 21. This is a three step process, read the Article, Answer the MCQs and fill out the reflective form
  • 22. MCQs
  • 23. Video Content There are approaching 400 videos of lectures from major AAGBI events available on the site, you can search for them using the four options indicated here.
  • 24. From the list of videos, select the one that you want to watch
  • 27. Promotion • Member only benefit – Introduced at all events – E-news – Adverts in all programmes – Linkman activity
  • 28. Quality Assurance • 2 Stage process – Live events • All AAGBI educational output is Quality Assured as it takes place • Learning objectives, delivery, knowledge, questions and recap – Videos • All videos are then separately Quality Assured once editing is complete and before going live • Suitable for upload (reputational or confidentiality risks) – All data is logged and reviewed
  • 29. Is anyone watching? Event type Number of films No of views No of views last month AC 2011 17 2201 28 AC 2012 34 3733 47 AC 2013 30 8043 76 AC 2014 36 5580 122 Anaesthesia Article 3 739 51 Core Topics 12 1438 27 GAT 2011 5 549 5 GAT 2012 16 2100 22 GAT 2013 10 2649 33 GAT 2014 22 2955 57 Seminar 48 5612 120 WSM 2011 5 811 7 WSM 2012 35 4287 56 WSM 2013 38 5346 49 WSM 2014 33 7152 82 WSM 2015 31 4429 464 Grand Total 375 57624 1246
  • 30. How is it used? • Individual use – CPD for appraisal and revalidation (importance of reflection) • Watching videos of talks they missed • Re-watching talks they attended • Teaching sessions in hospitals – watch as a group and discuss salient points
  • 31. How has it been received? We were now able to collect comments 1. on the site after 10 activities, 2. and on the videos (optionally when reflection had taken place) The videos are now being star rated out of 5
  • 32. Do they like it? Event No of videos Percentage of rated videos Average rating June 2015 AC 2011 17 75% 3.750 AC 2012 34 38% 4.211 AC 2013 30 87% 3.917 AC 2014 36 100% 3.708 Core Topics 12 68% 4.275 GAT 2011 5 60% 3.833 GAT 2012 16 38% 3.702 GAT 2013 10 60% 3.845 GAT 2014 22 100% 3.811 Seminar 48 68% 3.946 WSM 2011 5 80% 3.429 WSM 2012 35 77% 3.936 WSM 2013 38 53% 3.772 WSM 2014 33 90% 4.139 WSM 2015 31 98% 3.368 Grand Total 375 75.61 3.838
  • 33. Feedback on videos “Not really appropriate learning for me as I am partially retired, seldom teach and never assess.” • The video (which you have to deliberately choose) was entitled • How To Become An Educator
  • 34. Some constructive feedback “The slides were a bit too 'busy' and he talked too fast” • “ TOO MUCH SCIENCE NOT ENOUGH REAL CLINICAL APPLICATION” • “a lot of useful detail for the novice but largely irrelevant for my practice”
  • 35. Positive comments re individual videos • “Excellent talk with a good overview of the equipment highlighting pits and falls of technique of securing airway using these novel devices” • “Very good presentation. Full of little gems that would benefit all members of the healthcare profession”
  • 36. Extremely positive site feedback “These videos are very helpful, gained a lot of information at a convenient time and pace and most important is nil cost and can pick my selective areas of interest”
  • 37. “I am a great fan and use it regularly. I have been recently listening to all the WSM lectures that I didn’t choose to attend at the recent WSM; how good is that! I also like being able to search for areas of knowledge that I feel need updating and watch a lecture by an expert that does just that. Learn AAGBI is undoubtedly increasing patient safety.”
  • 38. “I have nothing but appreciation for this excellent site. It made my life so easy that I am able to attend these fantastic lectures and learn the update from the comfort of my easy chair. Keep doing the good work. I am so glad with the help provided by AAGBI to enhance quality of patient care. I hope that even GMC and other colleges follow us give us access”
  • 39. “Exceedingly useful! I am currently and for the next 12 months on unpaid leave from my department so as to care for my ailing wife at home. Access to this educational activity allows me the freedom to both keep updated and still be able to care for her. Very much appreciated!”
  • 40. How have we measured usage and participation? • Surveys • Feedback on videos • Feedback on the site as a whole • Measuring usage and rating data
  • 41. Statistics Year 2011 2012 2013 2014 2015 projection* Visits 2,470 11,980 20,667 35,607 44,337 Unique visitors 1,685 7,380 10,255 13,076 16,106 % new visits Page views 5,471 31,579 56,661 140,347 179,977 Page views per visit 2.21 2.64 2.74 3.94 4.06 Visits per unique visitor 1.47 1.62 2.02 2.72 2.75 Page views per unique visitor 3.25 4.28 5.53 10.73 11.17 * prudent, non predictive of spikes
  • 43. 0 1 2 3 4 5 6 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14 Mar-15 Pageviews/visits Use of Learn@AAGBI over time - visits per unique visitor and page views per visit page views per visit visits per unique visitor
  • 44. 0 100 200 300 400 500 600 700 800 900 25/11/2014 25/12/2014 25/01/2015 25/02/2015 25/03/2015 25/04/2015 25/11/2014 03/01/2015 06/02/2015 04/03/2015 08/04/2015 11/05/2015 5 158 235 330 423 529 577 4 215 285 424 557 692 764 3 120 142 229 294 364 412 2 15 18 39 57 63 67 1 4 5 9 12 14 14 Number of video ratings month on month Nov 2014 - May 2015
  • 45. Total video views on site 61800 Total video views on site in last month 1367 Videos viewed in last month 359 Videos not viewed in last month 14 Videos viewed in last three months 341 Videos not viewed in last three months 10 Total viewing figures
  • 46. How much is it costing us? • Large initial investment • Ongoing hosting costs • Recording and editing costs for all new videos • Further upgrade and development costs
  • 47. Future Developments • An App • Mobile responsive • Access for non members – Paid and / or discretionary • Straight to camera lectures – with added video and graphics
  • 48. Should we monetise? • Non members • Other disciplines • Other countries • The App
  • 49. Was it worth it? • Excellent satisfaction ratings and site feedback • Promote and advance education • Added value to member benefit package
  • 50. In summary • Expensive • Labour intensive • Very well received • Excellent member benefit • Potential to generate income (in a world where costs are increasing faster than income, this is increasingly important)