1. Arthur Jefferson
1930 S. Avers Ave  Chicago, Illinois, 60623  (773) 425-1797  jeffersonarthur@yahoo.com
PERSONAL PROFILE
I am a high performing, strategic thinking professional with over 4 years of experience in employee leadership development and team
effectiveness, consulting to all organizational levels. I am experienced in recruitment and hiring, defining job roles, and assessing skills and
qualifications in evaluating employee and job candidates. I am self-motivated and skilled at building management relationships with an uncanny
ability to prioritize successful end production requirements in diverse and high pressured environments.
EDUCATION
Monmouth College – Monmouth, IL
Bachelor of Arts in Business Administration May 12, 2013
3.01 GPA
Concordia University- River Forest, IL
Masters of Business/Sports Administration Fall 2017
3.91 GPA
Highlights
 Highly proficient in Microsoft Office
 Provided highly effective talent assessment
 Excellent interpersonal and coaching skills
 Conducted excellent phone communication
 Recruitedand screened employees
 Mentored and counseled youth (5-18)
 Interviewed prospective employees
 Taught the fundamentals of various sports
 Excellent problemsolver
 Trained youth in health and exercising
EXPERIENCE
Sales/Operations Advisor May 2016-Present
DriveTime, Lombard, Illinois
 Established the 65 outbound calls per day minimum, and the dealership in outbound calls.
 Solved problems and answered questions about Drivetime in an efficient manner.
 Created an application hand off system, which decreased customer car buying time in the dealership.
 Led thedealership in underwriting efficiency for potentialcar buyers.
 Built strong relationships with customers and vendors.
 Scheduled appointments, set schedules for themonth, and maintained records and information.
 Processed down payments, titles, loan documents, and credit applications.
 Organized paperwork and adapted to daily work situations, which made the operatemore efficiently.
Baseball Coach
Garfield Park Little League, Chicago, Illinois June 2009-Present
 Coached youth (8-14) to multiple winning seasons.
 Taught the core fundamentals and advanced techniques of the game to the kids.
 Orchestrated and led drill to improve skill.
 Implemented team bonding activities and motivated player to do their best.
 Served as a mentor and asset to kid.
 Developed a number of players until they reached high school.
Assistant Manager
Enterprise Rent-a-Car, Chicago, Illinois May 2013 –May 2016
 Second in command - responsiblefor alloperationsof thebranch including:A/R A/P,hiring, training, enforcingallcompany rulesand regulations,
and managingateamof four employees
 Performedcontinuouscustomer/marketresearch to identify opportunitieson unmetmarketneeds
 Developed and executed daily plans on how tosurpass last year's monthly and annual fiscal numbers, exceeded underwritingcorporateexpectations2 of
2 years.
 Training:Responsiblefordevelopingnew employeeskills, resultingin greater employeeretention, demonstrated creativity, coachingemployee
communication andpresentation skills.
 Managed allemployeescheduling, vacation time,PTO, andtimekeepingfor payroll
 Served as point of contactfor localbusiness partner accounts(CarMax, Ford, Nissanetc.)
 Initiatedprofessionaldevelopmentplanningconferences(PDP),employeeperformancereviews, counseling, and trainingsessions.
Maintenance/Chef Assistant
Art Institute of Chicago/ Terzo Piano, Chicago, Illinois June 2011 -August 2011
 Assisted in thepreparation ofinnovativethemes for presentationof thedishes.
 Directed theplanningand execution of corporateevents (meetings,fundraising, etc.) forcorporate
clients.
 Served as primary pointof contactfor allvendors.
Planet Fitness Representative
Planet Fitness, Cicero, Illinois June 2011- August 2011
 Liaison for membersand prospectivemembers.
 Led theregion withsigninga100 plusmembers for membership.

2.  Trained Planet Fitness members and developed workout plans.
 Performed HR duties and organized and filed paperwork.
Youth Leader
After School Matters, Chicago, Illinois June 2008 – August 2008
 Organized games and social activities.
 Structured and scheduled 3 on 3 basketball tournaments.
 Instructed the youth on baseball and basketball activities.
 Formed and participated in community-based youth leadership group.
 Planned and lead educationalactivities, lessonsand fundraising.
 Incorporated parents andguardiansintoeducationalevents.
 Recruited youth into development programs.
 Co-directed the children's gospel choir and instructed children on the notes and chords on the keyboard.
Accomplishments
 Devised asuccessfulplanfor recoveringold businessaccounts, resultingin 10% incomegrowthfor thebranch.
 Implemented steps on how toassure invoices were accounted for and paid by business accounts by theend
of each month.
 Top 5 salesmen in region for10 months’straight
 Top half in region forcompletingadministrativetaskswithfewesterrors.
 100% of my recruitsinterviewed and screened werepromoted in 8-12monthsand amongtop halfin sales.
 Assisted newemployeeswith onboardingprocess
 Finished firstin successfulemployeerecruitmentreferrals to areamanager.
 Excelled in sales, top 5 in car sales every month, in dealership.
Skills
 Conducted accounts Payable/Receivables
 Provided coaching/teamleadership in businessandsports management
 CustomerService
 Underwriting
 Proficient in Microsoft Offices:Excelspreadsheets
 Designed weekly schedulesPayroll
 Recruiting/Human Resources
 Marketing/AccountManagement
 Conducted performancereviews
 Implementedemployeedevelopment(PDM's)
ACTIVITIES AND ACHIEVEMENTS
 Varsity Baseball and Basketball at Monmouth College
 Top Enterprise Rent-a-car salesman for 10 straight months
(July 2013 – May 2014)
 Volunteer with First Round Baseball Academy
References furnished upon request