Resume - Arron Miller

1. Arron Miller
Lubbock, Texas 79423 ♦ (972) 679-5033 ♦ john.a.miller@ttu.edu
OBJECTIVE
Mechanical Engineering student and business professional seeking a position which will leverage my business, financial
and operations management experience while solving challenging engineering problems and building a long-term
relationship with a successful organization.
EDUCATION
Texas Tech University - Lubbock, Texas
Bachelor of Science; Major: Mechanical Engineering May 2016
Minor: Psychology
GPA: 3.70 (Major GPA: 4.00)
President’s List: Spring 2014, Fall 2014, Spring 2015
Southeastern Oklahoma State University - Durant, Oklahoma
Bachelor of Science; Major: Aviation May 1993
GPA: 3.50
PROFESSIONAL EXPERIENCE
Bombardier Flexjet Richardson, Texas July 1998 - Aug 2012
Corporate jet fractional ownership division of Bombardier Aerospace Corporation
• Led design team in development of new crew scheduling optimizer. Resulted in a savings of $150K/yr. in annual
maintenance fees by moving crew optimization system in house.
• Negotiated and managed the sale of over 20 corporate jets to individual buyers over a 3 year period with a value of
more than $75M.
• Directed project to convert aircraft optimization system from Windows to UNIX allowing for more robust solution sets
and faster run times. This resulted in an annual savings of $2M in fuel and maintenance expenses due to more efficient
scheduling.
• Drove initiative to lower the number of flight crewmember work rotations, reducing annual airline/travel costs by
$500K.
Director, Fleet Management & Operations Research Feb 2006 – Aug 2012
• Managed a group of 13 analysts with a focus on operations cost reduction and efficiency. Position was highly
cross-functional with relationships across virtually all departments within the Flexjet organization as well as many
Bombardier divisions outside of Flexjet. Reported directly to the VP of Operations and interfaced routinely with all
members of the Flexjet Senior Management Team including the President.
• Managed fleet of 80 corporate jets and 800 high net worth program participants by planning aircraft deliveries and
disposals, flight crew resource levels and customer contract allocations on fractional program aircraft.
• Provided input and support for companywide strategic planning initiatives as a member of the Flexjet Leadership
Team, Flexjet Product Development Committee and Flexjet Fleet Planning Committee.
• Directed team that maintained and enhanced optimization/scheduling systems.
• Responsible for financial planning and analysis functions for Flexjet Operations involving preparation and
submission of $300M operations budget including fuel, aircraft maintenance and operations overhead expenses.
• Analyzed P&L and presented budget and forecast variance explanations to Senior Management.
• Developed and implemented cost containment measures in cooperation with the various operations teams.
• Responsible for team that processed and evaluated operations invoices for accuracy and cost recovery.
• Provided periodic and ad hoc data reporting for entire Flexjet organization, including operations KPI reporting and
data mining through MSAccess and SQL Server, as well as aircraft inventory reporting for Flexjet Sales and
Marketing groups.
• Maintained AS9100 compliance for Fleet Management, Operations Analysis and System Optimization

2. Arron Miller, cont'd ___ _ ____ _
Manager, System Optimization & Flight Crew Planning Dec 2003 – Feb 2006
• Managed technical team tasked with maintaining and enhancing all optimization/scheduling systems at Flexjet.
Systems included optimizers for aircraft/crew “day of” scheduling as well as aircraft maintenance and crew
vacation/work schedules.
• Completed implementation of custom optimization system developed in coordination with GERAD - a research
team consisting of PhD's, students and analysts from McGill University and The University of Montreal.
• Developed complex operational models to forecast global flight activity of more than 60,000 annual flight hours
distributed among five different aircraft/crew fleet types, five crew bases and multiple ownership levels and
programs.
• Established optimal flight crew and aircraft resource levels through the use of regression and normal distribution
demand/capacity modeling.
Senior Operations Analyst Feb 2002 – Dec 2003
Business Analyst Mar 2000 – Feb 2002
Aircraft Activity Analyst Oct 1998 – Mar 2000
• Duties included data mining, operations research and financial analysis.
• Six Sigma Analyst 2 certification. Participated in multiple Six Sigma process improvement workshops and projects.
• Developed numerous SQL/MSAccess queries for periodic and ad hoc reporting of operations key performance
indicators.
• Created dashboard for Executive Summary reporting of KPI's and other operations metrics.
• Tracked and reported on 24/7 activity of the Flexjet fleet encompassing 80 corporate jets, 350 pilots and flight
attendants and over 150 flights per day.
Pilot/First Officer - Learjet 31A Jul 1998 – Oct 1998
• First Officer for fractional corporate jet ownership operation transporting high net worth individuals and
corporate executives.
Alpha Century Aviation Dallas, Texas Sept 1997 – Oct 1998
Pilot/First Officer - Learjet 25, 35, Citation V, King Air
ProJet International, Inc. Dallas, Texas April 1996 – Sept 1997
Pilot/Operations Coordinator
A & M Aviation Abilene & Dallas, Texas June 1995 – April 1996
Contract Flight Instructor/Pilot
Texas Airways Abilene, Texas April 1995 – June 1995
Pilot/ First Officer - Beechcraft 1300
Lubbock Aero Lubbock, Texas Dec 1993 - April 1995
Flight Department Manager Feb 1995 – April
1995
Staff Flight Instructor Feb 1994 – Feb 1995
Line Service Technician Dec 1993 – Feb 1994
PROFESSIONAL DEVELOPMENT & ATTRIBUTES:
AutoCAD and Autodesk Inventor Certified User
Experience with Mathematica, ANSYS and MATLAB Software for Engineering Applications
Microsoft Office Suite Advanced Training (Word, Excel, Access & PowerPoint)
American Society of Mechanical Engineers – Student Member
Six Sigma Analyst II Certification

3. Airline Transport and Learjet Type Rated Pilot