1. MAZIELYN VIDAL MARCELO
602 Manuel Luis Quezon Street Bagumbayan
Taguig City
maziemarcelo@yahoo.com
+639321293867
Profile Summary
 Assist employees from North America, Europe, Africa and Latin America to settle outstanding suspense items.
 Prepare Suspense Metrics
 Send follow up suspense notifications to North America and EALA employees.
 Investigate and respond to suspense inquiries.
 Develop strong working relationships to work effectively with these teams to achieve timely resolution.
 Support additional duties as necessary in high volume periods.
 Assist team members in solving complex requests.
 Meet productivity and quality performance expectations as established by the management.
Educational Background
Level School Year Graduated
Tertiary Olivarez College 2010
PHILIPPINES-Paranaque CAMPUS
BACHELOR of Arts
MAJOR in PSYCHOLOGY
Brgy San Dionisio
Paranaque City
Secondary St. Ives School 2006
Severina Subd.
Bagumbayan, Taguig City
Primary St. Ives School 2002
Severina Subd.
Bagumbayan, Taguig City
Work Experience
ACCENTURE INC
February 2013- Present
(Cybergate – Pioneer St. Mandaluyong City)
August 2015-Present
 Country Controllership Associate
Settles outstanding suspense of employees from North America, Europe, Africa and Latin America.
February 2013-July 2015
 Transaction Processing Associate
Create WBS elements which employees used to charge their time/expenses. Ensure timely and accurate processing of WBS requests of
about 1,500 weekly
CHARTIS Philippines Insurance
July 2012–December 2012
(PBCOM Bldg., Ayala Avenue, Makati City)
 Extended Warranty Assistant
Collect warranty certificates from SM Appliance store once a week. Prepares liquidation and summary of all cancelled and missing
certificates. Provides weekly and monthly report of all the certificates.
CHEVRON Holdings INC
February 2012-June 2012
(RCBC Plaza, Ayala Avenue, Makati City)
 Accounting Support(North America)
Provides support to employees by archiving documents related to accounting.

2. SHOPPING CENTER MANAGEMENT CORPORATION
November 2010-April 2011
(SM Megamall, Mandaluyong City)
 Marketing Assistant
Creates Purchase Orders using SAP for all the materials needed in a mall event. Processes the billings of the suppliers. Coordinate with
mall tenants for sponsorship of mall events. Prepare monthly reports for unpaid payables. Coordinate with the suppliers for the needed
documents to expedite the processing of payments. Coordinate with our accounting department regarding the processing of the
submitted billings to be able to know if the supplier has been paid. Monitor mall events to check the set-up and to ensure that the event
will be carry out well.
Training/Continuing Education/ Seminars
 Operational Excellence Basic January – 2015
 Identity Crisis August 12, 2008
 Controlling Anger September 16, 2009
Skills
 Time Report Processor
 Investigation of open suspense item/s
 SAP for Time/Expense
 SAP for Purchase Orders
Character Reference
 Christian Rommel Herrera
Country Controllership Senior Analyst
ACCENTURE INC.
09175153275
 Jannine Marie Bedona
Country Controllership Associate
ACCENTURE INC.
09328437340
 Melanie De Juan
Payroll Analyst
AMEC Foster Wheeler
09261240191
I hereby certify that the above information are true and correct to the best of my knowledge.