1. Jeffrey J. LeBlanc
1031 Hartford Turnpike Unit #467 Vernon CT. 06066 [Cell 508-269-0316] [Email Leblanc-jeffrey@aramark.com]
EXPERIENCE
Food Service Director
ARAMARK Higher Education, University of Hartford; 11/2013-Present
Oversee all areas of food service operations, including retail, residential, catering, and day to day operations.
Successfully planned, organized and opened a $12M renovation to our residential dining hall. (Summer 2014)
P & L Management of $10+Million annually. (Managed Volume)
Directly manage 150+ Employees including Salaried Management, Supervisors, Union Workers and Student Workers.
Regional Labor Champion, Northeast Region, ARAMARK Higher Eduction
Food Service Director
ARAMARK Higher Education, Elms College; 01/2011 – Present
Oversee all areas of food service operations, including retail, residential, catering, and day to day operations.
Regional Labor Champion, Northeast Region, and District Labor Champion, Lincoln District; 12/2011 – Current
Weekly roll up of all labor metrics for District Manager and Regional Finance Manager, labor audits and labor optimization visits each semester per
account, and conduct weekly regional and district labor conference calls.
District Safety Champion; 01/2011 – Current
Weekly roll up of safety metrics, semi-annual safety audit visits, monthly safety conference calls, coordination and review of all food safety audits,
point of contact for all food safety QA assessments, and communication of all safety initiatives.
Decreased Injury Rate in district by 30%.
Member of the National Residential Collaboration Networking Team; 09/2012 – Current
Helped coordinate the new residential “limited time offer” program implementation.
P & L Management of $2+Million annually. (Managed Volume)
Managed a Fee/Cost Plus account at Holyoke Catholic HS; 01/2011 – 08/2013
Catering menu engineering, themed meal offerings, tasting events, special event coordination.
Effective communication between our clients, customers, and the organization.
Close communication between production manager, lead cook, and hourly and student staff.
Successful rollout of a Starbucks® location during the summer of 2012.
Increased sales by 27% during first semester of implementation.
Create interpersonal relationships with students with special dietary needs and restrictions.
Created a “Worry Free Zone” where students with dietary restrictions could dine without worrying about dairy, nuts, or gluten.
Create and maintain budgets for multiple locations at the account.
Chair of the Elms College Food Committee.
Production Manager
ARAMARK Higher Education, University of Hartford – Gengras Student Union; 03/2010 – 12/2010
In charge of purchasing for a $4 million retail food court that served over 15,000 meals per week.
Catering menu engineering, purchasing, tasting coordination, and special event planning.
Effective communication between clients, customers, and other University departments.
Close communication between Union Chef, Executive Catering Chef, and Director of Catering.
Implementation of a gluten-free menu including grab and go, pizza, grill, and deli concepts.
Managed both national and ARAMARK proprietary brands, such as Einstein Bros. Bagels, Extreme Pita, Burger Studio and Bene Pizza & Pasta.
Created interpersonal relationships with students with special dietary needs and restrictions.
Managed in a union environment.
Abided by CBA rules and regulations.
Inventory management for national and proprietary brands, including off-site retail locations.
2. Assistant Food Service Director/Location Manager
ARAMARK Higher Education, University of Hartford – Gengras Student Union; 06/2009 – 03/2010
Payroll, job performance, scheduling, national and proprietary brand management and training, sanitation, safety, sales and reporting, menu
engineering, food production, labor mitigation, cost mitigation, and inventory management.
Assisted in the opening of a newly renovated $3.5 million retail food court that serves 14,000 people weekly.
Food court includes two national brands, two proprietary brands, grab and go, salad bar, and soup stations.
Effective communication between clients, customers, and other University departments.
Managed in a union environment of over 100 employees.
Responsible for staffing and scheduling over 25 student employees.
Served as a component safety leader.
Assistant Food Service Director/Assistant Production Manager
ARAMARK Higher Education, University of Hartford, University – Commons/Hawks Nest; 07/2008 – 06/2009
Responsible for food production, inventory management, union and student labor including staffing and scheduling, menu engineering, and training.
Experience in both residential management for an $8 million facility and retail management for a $1 million.
Implemented PRIMA Inventory Management System for the Hawk’s Nest retail location.
Implemented new menus and a campus-wide delivery system.
Accounting & Finance Internship/Assistance Financial Officer & Controller
Charles River Country Club, Newton, Massachusetts; 09/2007 – 04/2008
Gained experience in accounts payable, auditing activities, payroll, general ledgers, and budgeting.
Worked closely with Controller, Accounts Payable Manager, and General Manager.
EDUCATION UNIVERSITY OF NEW HAMPSHIRE – Durham, New Hampshire
Bachelors in Business Administration, 05/2008
Major: Accounting and Finance – Graduated Cum Laude
Minor: Hospitality Management
TECHNOLOG
Y
Micros Quantum Systems, Microsoft Office Suite, TimePlus, Kronos, MRS, People Center, Labor Dashboard, QlikView, PRIMA Inventory
Management, Menu Builder, CaterTrax, Insight, Performance Management Dashboard
SKILLS Labor and payroll management
Inventory Management
Management in collective bargaining union environment
P & L, Fee Account Managment
Catering Management
Purchasing
Retail brand training and management
ServSafe Certified
Tips Certified
CPR Certified
Accounts payable and accounts receivable experience
Accounting and finance principles
Jeffrey J. LeBlanc
1031 Hartford Turnpike Unit #467,Vernon CT. 06066 [Cell 508-269-0316] [Email Leblanc-jeffrey@aramark.com]
3. 15+ years of experience in the food service industry
8+ years experience in private country clubs
Jeffrey J. LeBlanc
1031 Hartford Turnpike Unit #467,Vernon CT. 06066 [Cell 508-269-0316] [Email Leblanc-jeffrey@aramark.com]