Gexpro
- 1. E-business Strengthens Relationships,
Expands New Opportunities
Challenges Solutions Results
Profile
• As its customers looked for ways • Developed a Customer Solutions • The Gexpro e-business strategy has Gexpro, part of the Rexel Group, is
to streamline procurement and team dedicated to e-business established the company as a one of the largest electrical distributors in
payment, and e-business management and support, which business partner—not just a distributor the United States and internationally. Its
customer base consists primarily of
solutions became more propelled e-business growth and • Automating the order-to-cash cycle electrical contractors and industrial OEMs
prominent, Gexpro sought to created competitive advantages via the Ariba Network has created a and MROs. Gexpro has over 150
develop a comprehensive • Began transacting on the more user-friendly experience and locations around the globe offering more
e-business strategy to service Ariba® Network in 2006 and led to more business opportunities than 250,000 products from 200-plus
manufacturers worldwideproviding
existing customers and reach today uses Ariba PunchOut™
• By eliminating manual data entry, customers the electrical supplies they
new buyers as well as electronic POs, PO
Gexpro has reduced order processing need, when and where they need them.
• Needed to deliver the level acknowledgments, change
errors, lowering
of customization and orders, advanced ship Ariba Commerce
transaction costs and decreasing
management required for each notices, and invoices to give Cloud Features
customer inquiries • Ariba Discovery
customer implementation customers a seamless online
transaction process • Electronic orders and payments are • Ariba Network
received and processed more quickly • Ariba PunchOut
“Gexpro is more than just
• E-business portfolio and
expertise provide transactional • Can accommodate a range of
another distributorwe want requirements, including on-site
ease, efficiency, accuracy, cost
to be a business partner that inventory management services and
savings, and value to customers
can increase our customers’
productivity and improve the
• To promote its e-business solutions, seamless integration with
capabilities, the company virtually any e-commerce platform,
way we do business together. online ordering and value-added
participates in the Ariba LIVE™
Our global footprint, technical services, and print and
conference, posts articles on its
expertise, and Customer electronic catalog solutions
website describing the power of
Solutions team are competitive
strengths—and the capabilities
the Ariba Network, and uses the • Working with Ariba supports Gexpro’s
Ariba Discovery™ service to customer-focused approach while
of the Ariba Network support
proactively reach customers that strengthening competitive advantages
our customer-focused
transact via the Ariba Network
approach.”
Jeremy Kren, Manager, Customer
Solutions, Gexpro
© 2011 Ariba, Inc. All rights reserved.
