1. ____ APRIL N. GILLISON_______________
8707 Brightwood Dr. gillison_anm@yahoo.com Home (301) 248-6967
Fort Washington MD 20744 Cell (301) 804-8644
SUMMARY
I am a self motivated, dependable, hard working individual who enjoys being in service to others. Seeking
an administrative position with a company that will enable me to use my strong organizational skills,
superior customer service, and that will provide opportunities for professional growth.
QUALIFICATIONS
• Customer service oriented
• Ability to Multi-task
• Appointment Scheduling
• Procurement
• Outstanding organizational skills
• Detail oriented
• Eager to learn new skills
• Excellent written and verbal communication
• Proficient in Windows XP, Microsoft Office, Excel, and Power Point, Citrx
WORK EXPERIENCE
AmeriGas Propane Company
Culpeper, VA
*Customer Service Representative
October, 2013- April, 2014
• Answer multiple phone lines
• Professionally handle irate customers and provide dispute resolution
• Categorize filing system and organize emails
• Order office supplies
• Schedule/track propane delivery orders
• Collect monthly payments

2. National Pastime Sports Bar
Gaylord National Resort and Convention Center
National Harbor, MD
*Hostess/Cashier
June 2011 - August 2012
• Greet / Seat customers.
• Serve as a cashier for various events
• Ensure cleanliness of entrance and dining area.
• Accommodate guest as necessary
Staffing Dynamics International
Fredrick, MD
*Executive Assistant
November 2010 - May 2012
• Receive telephone calls and refer calls to appropriate individual
• File/Fax/Scan/Copy
• Edit/create spread sheets
• Data Entry and assemble reports
• Update tracking log
• Schedule interviews/meetings/conferences
• Draft emails and various correspondence
Ocular Hair Design
Clinton, MD
*Salon Support Assistant
September 2010- March 2011
• Schedule multiple appointments
• Answer calls
• Greet visitors

3. • Order supplies
• Shampoo /prepare customers for stylist
EDUCATION
Friendly High School
2010 Graduate
April N. Gillison

4. 8707 Brightwood Drive, Fort Washington, MD 20744
Phone: 301-804-8644
REFERENCES
Keith Gunther
540-825-0345
Supervisor at AmeriGas
Sandra Walker
301- 655-4707
Supervisor at Staffing Dynamics Int’l
Roxanne Carroll
301-793-0107
Personal Acquaintance