Anthony C. Casale has over 8 years of experience in sales, customer service, and communications. He holds a Bachelor of Arts in Communications from Rutgers University with a concentration in journalism, media studies, and television production as well as a minor in music theory. His experience includes roles in retail sales, management, marketing, and IT support. He is skilled in Microsoft applications, computer hardware and software, and both PC and Mac platforms.

1. ANTHONYC. CASALE
1086 Battle Hill Terrace, Union, NJ, 07083
AnthonyCJCasale@gmail.com
(908) 208-1081
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Communications graduate with eight years ofsales and customer service experience in the telecommunications,cellular, IT
networking/security, and automotive industries as well as sixteen years experience in piano and guitar instruction for children
ages seven to fifteen
EDUCATION
Rutgers University, New Brunswick,NJ December 2009
*Bachelor of Arts in Communications with a concentration in Journalism, Media Studies, and Television Production
*Minor in Music Theory with a concentration in piano and guitar
EXPERIENCE
Guitar Center, Springfield, NJ
ProAudio Sales Representative Nov. 2013 – Oct. 2014
* Responsible for providing an unforgettable experience ever by engaging with the customer by asking the appropriate
questions, making sure I have provided the proper equipment and solution that best fits the customers needs
* Expected to outsource to past as well as potential future clients, making sure they're informed on any holiday or other type
promotional sales happening weekly
* In charge of inventory and merchandising tasks such as excepting weekly shipments, organizing shipments and
products, creating product displays and/or promotional sale displays, and daily/nightly cash handling responsibilities
Enterprise Holdings, Union, NJ
Management Trainee Sept. 2012 – Sept. 2013
* An MT must always perform aggressively in their sales quotas without compromising customer satisfaction
* Expected to continuously sell Enterprise’s insurance packages on every rental contract to reach and maintain
your monthly sales quota
* Responsible for maintaining a customer’s rental contract such as calculating completion dates on repairs,
insurance policies, maintenance to the rental vehicle and, of course, staying in complete communication
with the customer in case of questions or concerns
* In charge of managing, operating, and maintaining satellite branches located directly inside certain
body shops and/or dealerships
* Constantly staying up to date with your current quotas and estimated survey scores for not only your branch
but every branch in the area so that future strategies will always be improving and growing your
customer base
* Must perform weekly marketing visits to your assigned area containing numerous dealerships/body shops
which currently have contracts set to refer their customers to Enterprise for their rental needs, as well
as expected to procure new business from a variety of companies by generating new relationships
T-Mobile Co., Paramus,NJ
Retail SalesAssociate Nov. 2009 – June 2011
* Developed and maintained customer relationships along with reaching a monthly quota
* In charge of introducing newly released products such as mini laptops, web connect cards and/or internet
flash drives for consistent mobile access to the internet while on the go
* Face-to-face customer interaction to determine the cellular device and plan that best suits the customer’s
requirements
* Managed customer accounts on a daily basis and monitored monthly cellular expenses and overages
* Responsible for maintenance, repair, and/or replacement of computer and cellular devices
AT&T Mobility, Union, NJ
Retail Sales Consultant Dec. 2008 – Sept.2009
* Sold communication devices such as cellular phones and accessories,internet cards, and laptops
* Face-to-face customer interaction to determine the cellular device and plan that best suits the customer’s
requirements
* Managed customer accounts on a daily basis and monitored monthly cellular expenses and overages

2. Verizon Wireless, Livingston, NJ
Retail Sales Representative Sept. 2007 – Oct. 2008
* Hired as a customer service agent and then promoted to retail sales representative within a six month period
* Sold communication devices such as cellular phones, accessories,and internet cards for computers
* Face-to-face customer interaction to determine the cellular device and plan that best suits the customer’s needs
* Managed customer accounts on a daily basis and monitored monthly cellular expenses and overages
* Responsible for maintenance, repair, and/or replacement of internet and cellular devices
* Responsible for receiving and stocking weekly inventory
MTV& Viacom, NewYork, NY
Intern June 2004 – June 2005
* Assistant to the production management team for numerous shows for both MTV and VH1
* Responsible for the talent’s travel arrangements for the show Hip Hop Honors
* Responsible for the director and travel arrangements for Hip Hop Honors
* Project Manager for other shows such as Time of Your Life, I Love the 70’s, and I Love the 80’s
* Handled paper work and deliveries for various shows between both the MTV and VH1 buildings
* Responsible for publicity and marketing of certain shows utilizing all forms of social media and implementing the use
of the newest and most current technologies
* Offered severalproduction and marketing positions at the conclusion of my internship
ADDITIONALEXPERIENCE
Founder/Self Employed, IT Technician/ComputerAssembly and Maintenance, Union NJ, Sept. 2003 - Present
Piano and Guitar Instructor, Within Reach Studios, Union, NJAug. 2004 – Sept. 2012
Bartender,Joe’sAmerican Bar and Grill, Short Hills, NJAug. 2010 - May 2011
Server/Bartender,The Office Beer Bar and Grill, Summit, NJ, Aug. 2003 – Nov. 2006
Assistant Manager/Lead Bartender, Scotty's Steak House, Springfield, NJ Dec. 2006 – Sept. 2008
SKILL& QUALIFICATIONS
* Skillful in the use of Microsoft Word, Power Point, Outlook, Access,Excel, C++ coding, Multiple Microsoft Servers and
Exchange from 2003 till 2013. Strong knowledge in all Windows Operating Systems, OSX's, Linux, backup software
and cloud systems,Anti-spam and Malware security.
* Skilled in computer assembly, maintenance, hardware and software upgrades for both PC and Apple computers as
well as numerous network and security applications. Proficient in Domain Name Systems, Dynamic host Configuration
protocols, and IP address assignments
* Experienced in System Center Suite and numerous Virtual Desktop applications and software
* Versed in numerous OSX and iPhone programs and applications such as Logic Pro X, Garageband '11, Dreamweaver
CS6, Final Cut Pro X, iMovie '11, iPhoto '11, DxO Optics Pro 7, Graphic Converter, Pixelmator, Apple Aperture, iWork 9,
Evernote, LibreOffice,Alfred, Teamviewer, FormsCentral, Parallel Desktops,Adobe Connect, Text Wrangler, and VLC
Client Applications