1. Greta A. Cox
13418 Caney Springs Lane
Houston, Texas 77044
(301) 996-9146 | | Gretacox@gmail.com
EXPERIENCE
June 2014 - Present
Food Service Manager, Culinary Services Group (Friends Nursing and Retirement
Community)
Olney, Maryland
Planning, coordinating, directing and controlling all food service related activities according to the
standards set by Cuilnary Services Group, the facility, the state, and Federal regulations. Duties include
overseeing and establishing policies and standard operating procedures for the department. Planning diets
that meet the health requirements of residents. Responsible for maintaining staffing levels as per budget
guidelines. Supervising dietary employees in the preparation and service of food. Managing facility
budget through effective cost control procedures and systems. Coaching and counseling employees,
ensuring employees are properly trained, comprehend and comply with all rules procedures and policies.
Ensuring residents’ satisfaction while meeting nutrition needs Adhering to Company, State and Federal
regulations and other applicable health and safety regulations pertaining to food service in the healthcare
industry. Demonstrating self-initiative while providing the necessary leadership of the unit.
August 2008 – September 2012
Food Service Director, Harborside Nursing & Rehabilitation
Baltimore, Maryland
Responsibilities included planning, organizing, developing and directing the overall operation of the
dietary department in accordance with current applicable federal state and local guidelines. General
revamping of dietary department which included establishing and maintaining polices and procedures to
ensure quality food service and nutritional care is provided at all times. I was also responsible for the
financial management of the food service department, which included managing and creating annual
departmental budget. Maintained confidentiality of all resident information through professional care and
respect for resident rights. Provided training and support to all dietary workers. Participated in the new
quality assurance surveys, conducted mock surveys, developed plans of correction and worked closely
with maintenance and nursing staff to keep department in constant state of survey readiness. Oversaw and
solved staffing issues in a union environment and established an atmosphere of warmth, personal interest
and positive work habits in the department.
August 2004 – November 2008
Food Service Director, Spring House of Silver Spring.
Silver Spring, Maryland
As the Food Service Director, I worked closely with the Executive Director, and the directors of nursing
and marketing to ensure the dietary needs were met for current and prospective residents. I played a key
rule in ensuring that therapeutic diets were prepared and served in according to physicians’ orders, while
adhering to Federal, State and Local regulations. Duties also included attending and facilitating care plan
meetings to address a board range of resident needs, while meeting budgeted service area goals.
June 1998 – July 2004
Food Service Manager, Adventist Healthcare.
Rockville, Maryland
Responsible for the planning and coordination all logistical and administrative functions of the food
service department. Provided excellent service to residents while maintaining a safe, secure, sanitary
kitchen and storage area in compliance with State, Federal, and county Standards. Managed a staff

2. Greta A. Cox
13418 Caney Springs Lane
Houston, Texas 77044
(301) 996-9146 | | Gretacox@gmail.com
including cooks, food service professionals and all supporting kitchen and dietary personnel. Duties
included communicating job expectations, counseling and delegating duties, while ensuring employee
compliance with company policies and procedures. I was also responsible for the financial management
of the food service department, which included managing and creating annual departmental budget.
September 1995 – March 1998
Food Service Supervisor, Carroll Manor Nursing and Rehabilitation Center.
Washington, DC
Duties included overseeing fine dining services on 5 floors to ensure maximum satisfaction of dining
experience. Interviewing residents and conducting initial nutritional assessment upon admission. Ensuring
residents’ satisfaction while meeting nutrition needs by attending care plans and monitoring meal intake.
Aided in providing job satisfaction to employees by monitoring, managing and providing nourishment
and pleasing meals in the cafeteria.
CERTIFICATIONS
• Certified Dietary Manager CDM/CFPP
COMPUTER SKILLS
• Microsoft Office Suite
• Windows XP, 7
REFERENCES
References supplied upon request.
Note About Residency
I recenlty purchased a home in Houston, Texas. However, I am still currenlty working in Maryland. I waiting on
a firm job offer in Houston, before I complete the relocation process.