Leadership overview

1. 1
Leadership
Ann Marie O’Grady

2. 2
Programme
 Definitions
 5 Key Attributes
 Leadership Behaviours
 Unacceptable Behaviours
 5 Unspoken Employee Requests

3. 3
Definitions
 “Leaders influence others by what they
say, how they say it and what they do” – LEO
 “Leaders do the right thing, managers do
things right” – Warren Bennis
 “Everyone in a managerial position is
perforce a leader. This is not a choice. The
only choice is whether you are a skilled or
unskilled leader” – Marie Manthey

4. 4
5 Key Attributes
 Taking our leadership completely
seriously
 Developing high self esteem
 Making close dependable relationships
the basis of everything we do
 Become a leader of leaders
 Taking positive initiatives instead of
complaining and blaming

5. 5
Leadership Behaviours Jan Sobieraj
 Not just short term
 Challenges the status quo
 “Active” engagement with stakeholders
 Is positive but realistic
 Sees world through others’ eyes –
Patients, staff
 Shows respect for others
 Genuine desire for improvement
 Actively involves teams and individuals

6. 6
 Awareness of the external and internal context
 Sensitivity to differential impact
 Able to analyse and think creatively
 Manages performance
 Develops and coaches
 Action orientated
 Decisive, ready to take risks
 Inspirational communicator and networker
 Empowers others to take the lead
 Transparent, honest, listens and approachable
 Confronts and resolves difficult issues
 Rewards positive action and behaviours
 Actively pursues opportunities

7. 7
Unacceptable Behaviours Jan Sobieraj
 Bullying, destroying confidence and
harassment
 Lying concealment and hypocrisy
 The “isms”- sexism, racism, tribalism etc
 Self glorification rather than the common good
 Unaware of personal impact (including physical
health and emotional state)
 Ducking responsibility and decision making
 “Passing the buck”
 Forgets that patients are centre stage

8. 8
5 Unspoken Employee Requests
 Hear me and understand me
 Even if you disagree with me, please do
not make me wrong
 Acknowledge the greatness within me
 Remember to look for my loving
intentions
 Tell me the truth with compassion
Robert Greenleaf

9. 10
Self Affirmation
I will remember I am good and that I
have done the best I could when the
whole situation is taken into account. I
do not need to take a negative view of
myself or to puff up my importance. I
am learning how to do things better all
of the time and I will improve. In the
meantime I am enough as I am