The document discusses various topics related to self and people management including personality development, anger management, stress management, time management, and self management. It provides techniques for each topic such as recognizing confidence within yourself, controlling anger by counting or changing negative thoughts, managing stress through communication and planning, prioritizing tasks and delegating for time management, and living according to your values and work ethic for self management.

1. People Management 1 2 Anger Management Personality Development Time Management 4 3 Self Management 5 Discussions…… Stress Management Training Session By, Charu Agarwal

2. Personality Development RECOGNISE THE CONFIDENCE WITHIN YOU

3. Personality- Meaning & Significance Personality: Physical Image of Your Capabilities, Your Thoughts , Your Ideals and Above All, Your Character Personality Reflects How capable you are How creative you are How much potential you have What is your thinking level How much you can achieve

4. Things Contribute in Determining Your Personality Your Personality Words you Speak Body Language Way to meet people Ability to handle pressure Willingness to take challenges Your thoughts and ideas

5. Components of Personality Development People Management Anger Management Stress Management Time Management Self Management

6. Don't criticize, condemn or complain. Give honest and sincere appreciation. The only way to get the best of an argument is to avoid it. Show respect for the other person's opinions. Never say, "You're wrong." If you are wrong, admit it quickly and emphatically. Begin in a friendly way. Let the other person feel that the idea is his or hers. Try honestly to see things from the other person's point of view. Be sympathetic with the other person's ideas and desires. Dramatize your ideas. Throw down a challenge. Fundamental Techniques in Handling People People Management

7. People Management Six ways to make people like you Become genuinely interested in other people Smile Speak softly and sweetly even when you are criticizing someone Be a good listener Talk in terms of the other person's interests Make the other person feel important - and do it sincerely

8. Anger Management Anger is the most common personality disorder that spoils relationships in everyday life. Why do we get angry? Other’s status and thinking power are below my level and dignity Egoism: The ‘I’ Mentality Stubbornness Authoritative mentality Habituated to controlling everybody and everything Misconception that by exhibiting anger, it is easy to keep others well under your control or command

9. Anger Management Effects and Problems due to Anger Anger causes physical and mental troubles Your friend show disinterest in speaking to you. You feel too-much stress You rarely laugh with your relatives/friends and your relationship with them gets spoiled People talk something before you and exactly opposite thing behind you Your moods are not under your control Nobody dares to give any valuable suggestion to you After some days, you begin to get angry upon yourself and also develop inferiority complex. You develop insecurity and begin to lose confidence in others.

10. Anger Management How to control or avoid the anger Read the biographies of famous persons Find out the causes of your anger and write them on the paper When you get anger, think about one humorous scene in a cinema Count at least 50 (not 10) numbers, the anger will leave you Ask yourself, “What I am going to achieve by exhibiting this anger?” Change your way of thinking and be positive and be patient “ Somebody brings happiness wherever they go and somebody brings happiness whenever they go”.

11. Definition Body Language How to make your body language more effective: Don’t cross your arms or legs Have eye contact, but don’t stare Don’t be afraid to take up some space Relax your shoulders Nod when they are talking Don’t slouch, sit up straight Lean, but not too much Smile and laugh Don’t touch your face Keep you head up Slow down a bit Don’t fidget Use your hands more confidently Don’t stand too close Mirror Keep a good attitude

12. Body Language Body Language is nonverbal, usually unconscious, communication through the use of postures, gestures, and facial expressions. "Even if someone decides to say nothing they are still communicating" Another well-known saying is... "silence speaks louder than words"

13. Stress Management “ Stress management encompasses techniques intended to equip a person with effective coping mechanisms for dealing with psychological stress”

14. Stress Management Simple Techniques to Manage Stress Talk to someone. You don't have to fix the problem, just report it. Notice if any of the muscles in your body are tense. Just noticing that will often relax the muscle. Ask your boss if you're doing OK. This simple question can make a lot of difference and verify wrong impressions. Delegate. If you take on a technique to manage stress, tell someone else. They can help you be accountable to them and yourself.

15. Stress Management Simple Techniques to Manage Stress Cut down on caffeine and sweets. Take a walk instead. Tell someone that you're going to do that. Use basic techniques of planning, problem solving and decision making. Monitor the number of hours that you work in a week. Tell your boss, family and/or friends how many hours that you are working. Write weekly status reports. Include what you've accomplished last week and plan to do next week. Include any current issues or recommendations that you must report to your boss. Give the written status report to your boss on a weekly basis. "Wash the dishes". Do something you can feel good about.

16. Time Management Time management is commonly defined as the management of time in order to make the most out of it. What you really manage is your activity during time, and defining outcomes and physical actions required is the core process required to manage what you do.

17. Simple Techniques to Manage Time Time Management Managing time takes practice. Practice asking yourself this question throughout the day: "Is this what I want or need to be doing right now?" If yes, then keep doing it. Find some way to realistically and practically analyze your time. Logging your time for a week in 15-minute intervals is not that hard and does not take up that much time. Do it for a week and review your results. Do a "todo" list for your day. Do it at the end of the previous day. Mark items as "A" and "B" in priority. Set aside two hours right away each day to do the important "A" items and then do the "B" items in the afternoon. Let your answering machine take your calls during your "A" time.

18. Simple Techniques to Manage Time Time Management At the end of your day, spend five minutes cleaning up your space. Use this time, too, to organize your space, including your desktop. That'll give you a clean start for the next day. Learn the difference between "Where can I help?" and "Where am I really needed?" Experienced leaders learn that the last question is much more important than the former. Learn the difference between "Do I need to do this now?" and "Do I need to do this at all?" Experienced leaders learn how to quickly answer this question when faced with a new task. Delegate. Delegation shows up as a frequent suggestion in this guide because it is one of the most important skills for a leader to have. Effective delegation will free up a great deal of time for you.

19. Self Management Management is not just for managers, just as leadership is not just for leaders. We all manage, and we all lead; these are not actions reserved for only those people who happen to hold these “positions” in a company

20. Self Management Live by your values, whatever they are. You confuse people when you don’t, because they can’t predict how you’ll behave. Speak up! No one can “hear” what you’re thinking without you be willing to stand up for it. Mind-reading is something most people can’t do. Honor your own good word, and keep the promises you make. If not, people eventually stop believing most of what you say, and your words will no longer work for you. When you ask for more responsibility, expect to be held fully accountable. This is what seizing ownership of something is all about; it’s usually an all or nothing kind of thing, and so you’ve got to treat it that way. 12 Rules for Self Management

21. Self Management Don’t expect people to trust you if you aren’t willing to be trustworthy for them first and foremost. Trust is an outcome of fulfilled expectations. Be more productive by creating good habits and rejecting bad ones. Good habits corral your energies into a momentum-building rhythm for you; bad habits sap your energies and drain you. Have a good work ethic, for it seems to be getting rare today. Curious, for those “old-fashioned” values like dependability, timeliness, professionalism and diligence are prized more than ever before. Be action-oriented. Seek to make things work. Be willing to do what it takes. Be interesting. Read voraciously, and listen to learn, then teach and share everything you know. No one owes you their attention; you have to earn it and keep attracting it. 12 Rules for Self Management

22. Self Management Be nice. Be courteous, polite and respectful. Be considerate. Manners still count for an awful lot in life, and thank goodness they do. Be self-disciplined. That’s what adults are supposed to “grow up” to be. Don’t be a victim or a martyr. You always have a choice, so don’t shy from it: Choose and choose without regret. Look forward and be enthusiastic. Keep healthy and take care of yourself. Exercise your mind, body and spirit so you can be someone people count on, and so you can live expansively and with abundance. 12 Rules for Self Management

23. “ You start with a dream – a vision – an idea you feel is IMPOSSIBLE. But you work at it – and become convinced it is IMPROBABLE but ACHIEVABLE. Finally, with passion – you know it is INEVITABLE - Christopher Reeve

24. For any query / suggestion / feedback/ contact: Charu Agarwal [email_address] My Blog: www.learn2excel.blogspot.com