1. Angela Lindsey
1411 Grant Ave S #H-202, Renton, WA 98055
Phone: 206-953-0882 E-mail: Amarielc@yahoo.com
OBJECTIVE
To obtain a position within an established business in which I can utilize my skills
and further assist in the growth and development of the company.
EMPLOYMENT
Case Manager
2012-Present Phillips Law Firm Woodinville, WA
Responsible for maintaining over 150+ files and preparing them for negotiations; Records
ordering and monitoring; setting up subrogation with private health insurance companies;
assisting providers with updates on our mutual clients; Trained new Legal Assistants as
well as receptionists; completed letters of representation for Personal Injury Case
Managers; data entry for all departments; Made demand calls for Personal Injury clients and
prepare the demands to be mailed; prepare and track balance verifications for Personal
Injury clients in pre-litigation and litigation; attend and manage weekly meetings with pre-
litigation and litigation; receive and handle complaints for all departments; status updates
for clients, doctors and adjusters; completing drop procedures; send out letters of
guarantee; assist paralegals with trial preparation.
Receptionist
2008-2009 Island Dermatology Mercer Island, WA
Made patient appointments for multiple doctors; processed patients with check-in and
check-out; processed deposits; resolved billing issues; assisted patients with complex issues
regarding care; assisted in other areas as needed with staff members; handled patients
records with confidentiality and maintained HIPPA code and regulations.
Office Manager/ Sales Administrator
2003- 2008 VRI Development & Sales Bellevue, WA
Answered multi-lined phones and routed calls to available sales agents; prepared contracts
and other purchase related documents; submitted requests to the state for timeshare
licenses and renewals for 8 sales sites; handled member accounts, processed credit card
and check down payments; assisted internal and external customers concerns regarding
sales incentives and answered sales and general program questions; acted as liaison
between my department and others for the completion of sales transactions; managed and
maintained contract processing for 7+ sales representatives; prepared monthly, quarterly
and yearly statistic reports for sales director;
handled invoice reconciliations for vendors marketing services; inventoried sales incentives
and filled request for supplies to all sales sites; assisted other departments with tasks as
needed;
submitted online customer credit applications for perspective timeshare purchasers.
EDUCATION
Rockhurst University Continuing Education Center Certificate 2008
Fred Pryor Seminars Certificate 2005
Pima Medical Institute Certificate 2004