1. ANGELA D HOLLIDAY
1824 Ridge Road
Leavenworth, KS 660488
913-937-6507
808-389-2158
angelah2@earthlink.net
OBJECTIVE
Seeking a position in the health care industry as a Medical Administrative Assistant/Front Office, where my proven
administrative and clinical abilities to help people with their health needs.
QUALIFICATIONS
• Excellent people skills and thrives on helping to solve problems
• Superb communication skills, verbal and written
• Strong attention to detail and proficient at running and handling office equipment
• Superior coordination ability-filing, charting, documenting, organizing, along with other handling other office
requirements
• HIPAA Certified
• CPR, AED and First Aid certified, experienced in the ability to assist residents and clients with activities of daily living
• Hardware- Basic PC upgrades/repairs, Network cabling, connectivity troubleshooting, hard drive recoveries,
component level replacements
• Computer Capabilities - Operating Systems: Windows 7/98
• Applications: Microsoft Word, PowerPoint
TRAINING AND DEVELOPMENT
• Certified Phlebotomist over eight years’ experience
• Certified in CPR, AED and First Aid
• A+ Certified Computer Technician
• Certified for HIPAA Privacy, Security, ARRA, HITECH and Omnibus
Associates in Science, Health Administrative Services
• Proficiency in MS Office: Word, Excel, PowerPoint and Outlook
• Familiar with all HIPAA laws and ethics regarding patient privacy
• Familiar with medical terminology and anatomy
• Ability to effectively prioritize within a fast-paced environment while managing multiple priorities
• Ability to work with sensitive and confidential material
• Advanced organizational and multitasking abilities as demonstrated by four years as an account executive
• Efficient collaboration practices for ongoing team development and improvement
EDUCATION
Associate of Science in Health Administration Services May, 2015
Colorado Technical University
• GPA: 3.96/4.0
• Medical Terminology
• Anatomy and Physiology
• Fundamentals of Reimbursements
• Software Applications in Healthcare
Kelsey Jenny College May, 1998
A+ Certification Computer Technician
• Computer Hardware
• Computer Diagnosis
• Computer Repair

2. • Computer Networking
RELEVANT EXPERIENCE
ECS Chart Retrieval Services Sep 2015 -Present
Medical Records Field Technician
 Reported to doctors offices to scan Protected Health Information into ECS’s system
 Complied with HIPAA at all times
 Commited to preventing healthcare fraud
 Reported to supervisor on a daily basis via phone app
Physicians Clinical Laboratory Burbank, CA 2 Months
Field Service Supervisor
• Facilitated client satisfaction with clinical services
• Worked with phlebotomists with scheduling and advising them of the new regulations
• Kept Doctors up to date on new tests available
Medical Science Institute, Burbank, California 3 Years
Clinical Laboratory
Account Executive/Phlebotomy Supervisor
• Serviced over 480 doctor’s offices in San Bernardino and Riverside Counties
• Reported and resolved errors, including billing and lost specimens for ultimate client satisfaction
• Supervised 12 phlebotomists and operation of 7 draw stations.
• Increased sales by $25 thousand per month.
• Initiated new contacts and cultivated business relationships
Allied Clinical Laboratories, San Diego, CA 10 Months
Skilled Nursing Home FacilitiesCoordinator/Area Service Representative
• Serviced doctors' offices confirming patient satisfaction with laboratory services provided
• Reviewed and confirmed charts of patients in convalescent homes that correct medical tests were being run in
correlation with the patient's medications
• Responsible for customer service
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing
ADDITIONAL EXPERIENCE
GST Micro City, Mira Mesa, CA 9 Months
Computers
A+ Computer Technician
• Diagnosed, and repaired computers
• Built computers for companies such as the Navy, Northrop and other high profile companies
• Trained for off-site repairs in sensitive area's of companies
• Cross-trained for shipping and receiving, time-cards and daily inventory
MILITARY EXPERIENCE
United States Army - Honorable Discharge - 1990