1. CURRICULUM VITAE
ANéL VILJOEN
CAREER OBJECTIVES
To contribute my knowledge and skill and to apply these in an environment in which these skills are valued. To have
and to create opportunities, to improve and broaden my skills and to ensure that I continue to be an asset to
colleagues and to the organization.
DEMONSTRATED SKILLS
Computer Skills
 Windows 7
 Microsoft Office 2010 & 2013
 Pastel V6
 Green Tree (VERDE) New Zealand Accounting Package
 G.D.S (In house Guard Dispatch User System)
 Vision (In house software)
 Internet
 Email
 Typing Speed: 80 Words Per Minute / 98% Accuracy
Job Skills
 Team management (Sales Communication)
 Sales & customer relations training
 Customer Relations
 Office Management
 Media Relations / Public Relations
 Market Research
 Financial assistance / Admin Assistance
 Web Site Assistance
 Personal Assistance
Team Skills
Gifted with excellent leadership skills involving managing, developing, training and motivating teams to achieve
their objectives and targets. I have the ability to work with team members to meet deadlines and complete projects.
Communication Skills
My communication skills are demonstrated by the fact that I have dealt with a great number of people employed as a
Public Relations Officer, Receptionist, Marketing and Conference Coordinator and Sales Coordinator as well as
Administration Manager.
I have advanced skills in communicating with people in a professional manner and the ability to create a “peace of
mind” with customers and clients.

2. CURRICULUM VITAE
ANéL VILJOEN
PersonalManagement
My ability to prioritize and manage my work tasks wisely & timely and my ability to grasp and apply new concepts
are supported by my work experience in different, but very involved roles. I adapt quickly to new routines and
systems. I believe in punctuality. I am always on-time and work wisely with a “can do, will do” attitude.
Immunadue Herbals PTY Ltd: September 2006 – July 2008
Position: Public Relations Officer / Sales Coordinator / Receptionist / PA to Director
Managerial Responsibilities & Duties
Manage Sales Team
 Plan and implement sales representatives traveling routes
 Obtaining appointments, building databases (in each geographical area), managing databases, follow up
(after service)
 Manage traveling figures, traveling ratios and sales
 Manage sales teamqueries (internal) and requests fromclients (external / Public Relations)
 Dispatch notices, drive sales meetings and compile minutes thereof
Customer Relations
 Attending to all customer related queries relating to/and or effecting sales
 Compile and distribute newsletters
 Communications officer between public and administration, financial, Sales and management staff
 Control and manage all clients’ visitations, ensuring that complete client database is covered
 Management of stock claims – follow up on missing /stolen sock
 Reports and liaison with Inventory Control department and Financial Department
 Internal management of stock claims in order to assist clients
Media Relations
 Assist Media Director and Sales Director with Radio Stations’ broadcast times and schedules
 Contact with Radio Stations’ Managers with regards to talk shows
 Distribute regular media releases (generic or promotional) in order to drive and reach free publicity targets
 Support to media through regular advertising (Public Relations)
 Liaison with public media regarding companies’ events and promotions
 Liaison officer in joint ventures with public media (Public Relations)
Social Responsibility
 Organizing the company’s annual and quarterly company weekends (social functions) and co-coordinating
charity drives
 Manage and co-ordinate any type of on-site charity functions and company events.

3. CURRICULUM VITAE
ANéL VILJOEN
Market Research
 Conduct any market related research should product queries or problems arise
 Tracking and listing of the companies’ competitors
Financial
 Weekly control of sales representatives’ traveling registers to compile monthly reports for commission
calculations with final counts and traveling ratios
 Manage promotional inventory,stocktake, stockorder, check in and bookout ofpromotional stock(material)
to ensure even distribution and avoid losses
 Liaison with wholesalers in order to gather and compile monthly sales reports (thus to formulate financial
reports on sales per wholesaler)
 Customer account queries, amendments of invoices, accounts receivable, invoicing, balance enquiries and
amendments
Web Site Assistance
 Actively manage the company’s website on a daily basis and update new product releases and relevant
information to promotions and social events
 Handle all queries received on the website (Public Relations)
 Compile a monthly web site report with the monthly target/hit ratios
 Manage the database forming part of the web site
Receptionist / Personal Assistant
 After my promotion I continued to relieve the reception area on a daily basis (all reception duties)among my
other duties
 Personal Assistant to Financial Manager and Sales Director – Administration Assistance, processing of
invoices, statements, receipting, general admin assistant duties & Client Account Queries
 Assistance to Sales Director, *refer to duties as Sales Coordinator
 Travel Arrangements (National and International), booking of accommodation, Fights, shuttle services
References
Troy Basson
troybasson@yahoo.com
Ann Lochore (New Zealand)
Owner Little Cubs Home Based Care
021 024 90803
Nigel Smith (New Zealand)
Property Manager – Accessible Properties NZ Ltd
09 529 8710

4. CURRICULUM VITAE
ANéL VILJOEN