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Resume for Eunnice_Nicolene_Lerato_Mmoledi

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Resume for Eunnice_Nicolene_Lerato_Mmoledi

  1. 1. E U N I C E N I C O L E N E L E R A T O M M O L E D I Address Le Teusserok No 25 Constantia Drive Constantia Kloof 7040 PERSONAL DETAILS Contact No 073 205 7876 Gender Female Marital Status Single Date of Birth 03 January 1972 Nationality South African Home Language South Sotho Other Languages Zulu, Tswana, Xhosa Criminal Offence None Driver’s License Code 08 EDUCATION Matric (Grade 12).Thesele Secondary School, 1988 National Diploma: Public Relations Management. UNISA, 1997 to 2001. Subjects:  Public Relations 1,11,111  Communications Science 1,11,111  Media Studies 1,11  Marketing and Advertising  English in Public Relations  Social Psychology  Communication in South Sotho  Law: Public Relations1  Business Studies: PR1  Videology 1  End-User Computing 1(Theory) Key Account Manager / Business Developer. Auto GP Motors, (June 2014 to September 2015) January 2016 to 02 August 2016 Responsibilities:  Registering company on the government database and private sectors  Ensuring that the workshop complies with the requirements as per the Motor Industry  Building relationships with companies associated with the motor industry  Growing a company’s profits through attracting new customers and increasing the spend of existing customers.  Identify sales leads and pitching services to new clients and maintaining a good working relationship  Following up new business opportunities and setting up meetings  Building relationships with potential clients and networking with the buyers and decision makers in the motor industry  Building client database and retaining existing clients  Marketing the brand and ensuring that clients are informed about the latest news in the motor industry  Advertising the company on social media for publicity  Creating awareness about the brand through radio interviews  Advertising Auto GP promotions through channel patners  Educating clients about the importance of servicing their vehicles.  After sales service to current clients through visit on a bi-weekly basis  Ensuring that I follow up with client from estimate to the payment stages
  2. 2. Accounts Managed  SAFA  ABSA  PRASA  Bidvest  SAPS  Standard Bank  Eqstra  Individual clients through advertised campaigns.  JRA  Passion Travel Senior Accounts Manager (Contract). Moagi Technologies, October 2015 to November 2015. Responsibilities:  Coaching the sales team regarding leads  Follow up with the team to quantify on the leads created  Driving sales as per company’s portfolio targets  Communicate team status, task accomplishment, and direction  Help keep the sales team focused and on track  Register company on the database  Publicizing the CEO to the printed media and audio –visual  Writing press release and updating content on the website  Marketing the company for sponsorships  Building client database and retaining existing clients  Building relationships with radio and television channels  Produce weekly plan in advance with daily activities  Registering new clients and their contact details on the Beartix system  Sending quotations to suppliers for better pricing Reason for leaving:  This was a One Month fixed term contract Accounts Manager (Contract). Raluca, September 2012 to February 2013 Responsibilities:  Dealer Management  Responsible to ensure that customers are notified upfront about large invoices  Contacting dealers bi-weekly basis to obtain forecast  Communicate Specials and pricelists weekly  Manage dealer credit available  Sales Management  Liaise with Accounts department to prevent trading accounts from being put on hold  Overall management of the sales process  Ensuring that quotations are responded to within a minimum of one hour  Ensure that customers orders are processed within 4 – 8 hours  Closing the sale and notifying the customer of expected time of delivery  Ensure that stock is invoiced for each sale promptly and delivered with tax invoice  Supply senior management with orders vs purchase order  Manage day to day output and efficiency of internal staff  Ensuring accuracy of quotes and proposals to clients  Create database  Creating leads, cold calling and canvassing
  3. 3.  Driving sales using company’s portfolio targets:  Prographics  POS  Office Dotmatrix  Media (Ink)  Signage  Report weekly forecast per status rating’  Submit monthly target, shortfall and Gross profit  Marketing  Drive awareness with approved marketing tools and budget  Presentations and public speaking when there are events  Plan quarterly with Marketing Manager Sales Consultant - Loan Department / Payout Consultant / Customer Service Representative (CSR) - Vehicle and Assets Finance. ABSA, November 2005 to August 2012. Responsibilities:  Managing in and/or outbound Customer contacts to provide effective product information, query resolution, transaction support or account management services on a range of ABSA products and services  Supervised by the TL of the relevant team to which the CSR belongs  Accountable to the TL; peers in the team and other CSR's in the balance of teams that make up the product line  To ensure that value is extracted with every contact, thereby enabling winning conversations. Achievement of team productivity and quality objectives as defined in business plan and updated from time to time in consultation with the TL; CCM; PM; HOP and SBU  Peer support to other CSR's and TL's to assist in the achievement of overall product line; business unit and TACC business plan objectives as outlined in the business plan and updated from time to time in consultation with the TL; CCM/SM; PM and HOP  Supervising the team in the absence of the Team Leader as I was on a talent team/ mentored to be a Team Leader  Providing direction to team members to reach a targeted goal  Monitor team member’s participation to ensure that they put what they have been taught into practice if not ensure they go for additional training  Boost the team moral and make sure they reach their goals by delegating tasks.  Teaching the team to cooperate by making a team a winning team and each of them to be winners  ensuring that in the process be a team player  Establish shared values by creating an environment of trust/open communication and team effort.  Help with resolving dysfunctional behavior within a work environment  Give feedback to management regarding the teams progress and challenges  Attend one on one coaching session with management on how to drive the team to reach its goals  Selling micro loans via telephone Public Relations Assistant /Journalist (Corporate Communications (Contract)). SABC, April 2003 to March 2005. Responsibilities:  Analysing and compiling daily report for senior management  Involved in the planning and layout of the magazine  Writing articles for the in-house magazine  Profiling SAfm presenters and writing press release to the media for publicity  Building relationships with radio stations, television and other departments for possible articles  Attend functions to give coverage and take photographs  Identify, initiate and cover stories for the in-house magazine as assigned  Assist in organising events and ensuring that marketing and promotional tools are sufficient and available for distribution  Ensure that promotional gifts, stationery and events assets are recorded.  Sourcing of promotional items
  4. 4.  Staying abreast of new events  Coordinating live radio and television interviews skills Sales Administrator. National Brands Limited, January 2002 to January 2003. Responsibilities:  Liasing with Reps for sales Orders  Handling customer queries  Capturing sales orders within pre-determined time limits  Submit daily reports on orders captured Public Relations Management (Volunteer). Chris Hani Hospital, December 2001 to January 2002. Responsibilities:  Reading and clipping articles that focuses about Chris Hani Hospital and other media companies.  Writing articles for the in house magazine Bara Update  Assist in co-coordinating and organizing events  Ensure that events are branded to ensure maximum exposure  Informing external clients- tourist about the history of Chris Hospital Registry Clerk. South African Revenue Services (SARS), September 2000 to December 2001.  Calculating SDL& PAYE tax amounts  Ensure that received returns are captured accurately and signed  Sorting and filing of returns and post  Bridging the gap on tax evasion BEHAVIOURAL APPROACH (Performance management)  Regular interaction with TL to review performance and obtain feedback and guidance.  Overt effort to improve identified development areas with acceptance of accountability for own improvement. (Self-management)  Approachable, positive attitude and supportive of peers. I Plan well and deliver required feedback/reports that are cohesive, accurate and timeous. I Proactively communicate problems with meeting deadline, aware of own and peer’s challenges  Approachable in providing peers with support and feedback.  Willing to assist when the team or colleagues under pressure. Actively contributes to the success of the overall business objectives of the team; product line; business unit and TACC as a whole. (Skills and strength)  Decision making abilities  Focused and able to work long hours  Good business sense  Win – win attitude  Persistent negotiator and determined in closing deals  Time Management REFERENCES:  Degracia Schultz (Director):Auto GP Motors Contact: 0815271656  SelloMoagi (Director):Moagi Technologies
  5. 5. Contact: 0110287788 /082 9020241  Patricia Glade (Communications Coordinator: South African Broadcasting Corporation Contact: 011 714 2219  Dave Clarke (Field Sales Manager): National Brands Limited Contact: 011 922 3054

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